Yu Resort

Pet-friendly hotel, very close to Shanghai, easy to find, very suitable for parents and children, service is also very good, butler service, communication is very smooth, there are many entertainment projects, you can choose and play, the room is also very new, recommended

Facilities: The hotel is relatively new and the rooms are very clean. It is more comfortable to travel with children. There were quite a lot of activities. It happened to be raining on the day we went, just in time for the Spring Festival activities, and the children were also having a lot of fun. The fireworks show next to the bonfire at night when the rain stopped was great. The next day we played off-road vehicles and kayaks, as well as trampoline in the big park. The hotel can also ride bikes and watch peacocks, but due to time constraints, we didn’t have time to do it. Service: There is WeChat butler service, which basically responds to all requests. We also provide afternoon tea and a bag of rice before leaving, which is very good. The downside is that maybe during the Spring Festival, there are fewer dishes, the price is a bit expensive, and there are few commercial facilities around, so there are no other options for eating. In addition, the toilet is not smart, this can also be improved.

This is probably the worst family hotel experience I have ever stayed in in recent years. none of them! Regarding the environment: The lake is not as clean as the river in the community. It is small and dirty! They are also parents and children of Jiaxing, and Swan Lake beats them by 100 million! The plants are also so mediocre, any park would have a better environment than this! The play facilities are also very perfunctory! Regarding breakfast: nothing! Totally speechless! On the first day, there were minced meat and shiitake mushrooms to put in the soup noodles, but on the second day, there were only tomatoes and eggs! What! Can there be only one meat dish? ! He actually told me that there are tomatoes and eggs today! Regarding service: We booked a hotel for three nights. I only stayed for two nights and then went back. I didn’t pay for the third night and left directly. There is no phone in the room. OK, you said there was a housekeeper, but did the housekeeper respond in time? ! It’s very laborious to deliver some water! Been thirsty all morning! Wait for the water there! Also, they asked us for the license plate in advance and who entered it, but every time we came in we either had to wait for a long time or they couldn’t drive! I often don't answer the housekeeper's phone calls! There is also a charging cable. Even if you ask the front desk, there is no charging cable. What kind of hotel is this! I asked the front desk for a hair tie and there was no answer! Just give me a yellow rubber band! It’s really hard to find this kind of hotel in 2023! In terms of hygiene: the floor is not even wiped! Auntie comes to clean just to take out the trash! The sheets were on and our child didn’t even notice that he wet the bed! Why don't you touch the sleeping area? In fact, that location is right next to the bed! Can't find this? ! We asked for a replacement, but they didn’t give it to us! On sound insulation: The door next to you opens just like the door to your own room! The room I booked in advance was said to be non-refundable. Forget it, I didn’t give up the money. The bedding was a mess and the pillows were too high! The mattress is so soft! Anyway, I hope everyone can avoid lightning!

This is the first negative review on Ctrip. I’m very surprised how it made the list of luxury hotels in Jiaxing. I feel like it’s just a B&B with a big frame. I haven’t experienced anything. There are no details. I don’t know what kind of butler group to recruit. I can only choose from Qi. Entering through door No. 3, I was sent the location of door No. 3. Emmm, there was basically no service. Breakfast the next day, what the hell, my god, it’s not self-service but also careful. I felt like I had a breakfast at a farmhouse. It was so stupid. They didn't tell the hotel facilities or where the entertainment items were. They had to go to the front desk to ask. There was no service at all. Why did you set up a group of butlers? I originally wanted to take the children to see the animals, but I didn't see anything. I went to the children's paradise. After a while, the smell of formaldehyde was overwhelming. . . . Can't you smell it with your nose? My God, let's talk about the room. I booked one room and one living room, which is relatively large. Then, forget it, the huge refrigerator is empty, forget it there is no welcome fruit, and the slippers are actually moldy, then Just don't put plastic slippers on. . . . Why. . . . Anyway, it’s quite bad. A small cockroach fell from the top of my head while I was sleeping. I can only tell myself that there is nothing I can do about the ecology.

Facilities: The facilities are very ordinary B&B facilities. The bath water is still very small. Hygiene: Hygiene can be said to be very poor. In the villa area we booked, the balcony sofa at the entrance was extremely dirty. The sheets were not clean and made it itchy to sleep on. There is also a big spider in the room, a spider the size of a silver coin. I don’t know if no one lives there or why the corners of the curtains are all dusty, and one part of the floor is extremely slippery. Environment: The environment is not bad, it is relatively quiet when there are few people. There were very few activities to play, and we didn’t see any small animals. I only saw three black swans Service: The service is generally average. A "butler" will contact you in advance before check-in. Basically, he will ask you for your license plate number and whether you want to order food. But I never saw the butler from beginning to end. It's not like other hotel butlers who will help you make arrangements and provide parking and pick-up. In fact, the butler of this famous hotel does not need to exist. For example, where I want to go to play, the butler will tell you to go to the lobby, and someone there will give you directions or tell you where the place you want to go is. In fact, this kind of thing can be solved with a phone call to the front desk. Except for the housekeeper, the other staff are okay, especially the ones in the restaurant who are very welcoming. Overall, it's very, very average. I didn't see any bad reviews before, so I ordered to give it a try. Unexpectedly, when I came back and looked at **, where to go, Ctrip had so many positive reviews that they were exactly the same, which was very disappointing.

According to reports, it covers an area of nearly 1,200 mu. The original intention of the plan is good, but lack of maintenance and maintenance, many places appear dilapidated. There are additional charges for playing items, but looking at this device, I really dare not play. The room is similar to the homestay, there is no make-up mirror, and there are no children's slippers and toiletries. The price of dinner is on the high side at 488, one grilled bran, one shredded radish, stewed corn yam steak on the spot, and the hot dishes are steamed bream, braised rooster, dried green beans, and stir-fried seasonal vegetables. I lost my appetite in an instant, and decided to go to the town to eat. The breakfast is very general, basically semi-finished products, there are few choices, and the coffee is not freshly ground. If you like the natural environment, you can choose to go here.

Occasionally I learned about this recently opened farmhouse. I didn’t expect the environment to be so good and there are many entertainment items, such as off-road vehicles, kayaking, and fishing for children. The owner of the fish pond is handsome and enthusiastic. I highly recommend the surrounding friends to play. It feels like there are not too many people going on a long holiday, the air is very good, there is diving here, and you can enjoy the outdoor swimming pool in summer. , Most of the service staff here are young handsome men and women with very good attitudes and the overall experience is great!

The overall design style of Yuyuan Countryside Resort is simple and elegant, the rooms are clean and tidy, and there are many independent villas to choose from. There are large venues and rich activities to pass the time. It is suitable for friends holiday gatherings and family outings. Suggestions: 1) Check-in time needs to be guaranteed; 2) Breakfast styles need to be rich; 3) Food and beverage prices need to be affordable.