To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.7
Amenities9.6
Service9.7
Cleanliness9.7
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All reviews(302)
Positive reviews(299)
Reviews with photos/video(90)
Classy environment(50)
Quiet & comfortable(44)
Delicious breakfast(29)
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Friendly front desk staff(12)
Highly recommended(7)
Negative reviews(3)
Nico Kaola
Kang Bed Room
Stayed in Feb 2025
Solo travellers
14 review
10.0/10
Outstanding
Posted on Mar 31, 2025
The hotel is close to the west gate, the walk to the main streets is not too long so you can get straight to enjoying the city.
The room was comfortable and had everything needed. Staff was very friendly and helpful, although they did try to sell many different things.
I would stay there again if I came back to Pingyao
Response from Property: Wow! Your review is truly wonderful and extremely helpful to other tourists. Thank you so much for your kind words. The courtyard of the Elsewhere Hotel has a history of 200 years! We are extremely delighted to have met you in Pingyao. We are looking forward to your return to China and another visit to Pingyao Ancient City. Wishing you all the best. Best regards, Alice
LindaDo
Traditional Kang Bed Room On The First Or Second Floor
Stayed in Apr 2025
Solo travellers
2 review
10.0/10
Outstanding
Posted on May 21, 2025
I’m French and had a wonderful time at Elsewhere Hotel. It’s a beautiful historic place with a lovely inner courtyard, always calm and pleasant. The whole hotel is tastefully decorated, and my room was very comfortable and welcoming. The women on the staff were all incredibly kind, helpful, and available – I had especially great conversations with Fanny. I would come back without hesitation!
Response from Property: Wow! Your review is truly wonderful and extremely helpful to other tourists. Thank you so much for your kind words. The courtyard of the Elsewhere Hotel has a history of 200 years! We are extremely delighted to have met you in Pingyao. We are looking forward to your return to China and another visit to Pingyao Ancient City. Wishing you all the best. Best regards, Alice
Guest User
Kang Bed Room
Stayed in Apr 2025
Solo travellers
7 review
9.5/10
Amazing
Posted on May 9, 2025
This hotel is really cute and the facilities were great! The location is really convenient for exploring the old town, and easy to reach from the West Gate, and the service is really gracious. They gave me a map and drew the best route to see the main spots with a really detailed explanation! Speciel mention for Helen who helped me throughout my stay! Would definitely stay here again if I ever were to visit Pingyao again. I also really enjoyed the courtyard with the couches that stayed dry and cozy when it was raining one evening😄
Response from Property: Wow! Your review is truly wonderful and extremely helpful to other tourists. Thank you so much for your kind words. The courtyard of the Elsewhere Hotel has a history of 200 years! We are extremely delighted to have met you in Pingyao. We are looking forward to your return to China and another visit to Pingyao Ancient City. Wishing you all the best. Best regards, Alice
Guest User
Traditional Kang Bed Room On The First Or Second Floor
Stayed in Mar 2025
Solo travellers
6 review
9.5/10
Amazing
Posted on Apr 24, 2025
Good position near west gate but also in walking distance of the main ancient city attractions. Service is very friendly and engaged, on check-in I got a detailed briefing on a sightseeing round as well as restaurant recommendations and discount vouchers. Nice ancient style room and courtyard with modern amenities. Overall very good value for money and a recommendation.
Response from Property: Wow! Your review is truly wonderful and extremely helpful to other tourists. Thank you so much for your kind words. The courtyard of the Elsewhere Hotel has a history of 200 years! We are extremely delighted to have met you in Pingyao. We are looking forward to your return to China and another visit to Pingyao Ancient City. Wishing you all the best. Best regards, Alice
Guest User
Traditional Kang Bed Room On The First Or Second Floor
Stayed in Mar 2025
Couples
3 review
10.0/10
Outstanding
Posted on Apr 11, 2025
We had a fantastic stay. The hotel is situated in a beautiful traditional building with a large courtyard in a quiet street of the old city centre of Pingyao, close to the musea, temples and restaurants, Our room was large, beautifully furnished and had a functional modern bathroom. It was such a pleasure to relax and listen in the courtyard to the sounds of the birds. To make this place even nicer was the very welcoming and efficient staff, manager Alice - who speaks excellent English - and her two lovely colleagues. Highly recommended!
Response from Property: Wow! Your review is truly wonderful and extremely helpful to other tourists. Thank you so much for your kind words. The courtyard of the Elsewhere Hotel has a history of 200 years! We are extremely delighted to have met you in Pingyao. We are looking forward to your return to China and another visit to Pingyao Ancient City. Wishing you all the best. Best regards, Alice
Dyarllon
Traditional Kang Bed Room On The First Or Second Floor
Stayed in Mar 2025
Solo travellers
4 review
10.0/10
Outstanding
Posted on Apr 8, 2025
I was really impressed with this hotel, especially at night. It's STUNNING inside the hotel interior.
The hotel is located near the Westgate inside the ancient city, where all the taxis are, very convenient if you plan on visiting some temples outside the ancient city.
The taxis can't go inside the ancient city but that's not a problem, you only need to walk a short distance before you get to the hotel.
The reception greeted me to a surprisingly warm welcome, even after 9 years in China..I have to say this was the most welcomed I've been in a hotel.
The receptionist was very kind and spoke some English.
As far as the rooms go, the hotel's aesthetic along with the rooms have a very rustic vibe, but don't worry the rooms are clean and the shower is warm.
Will definitely recommend this one to everyone.
Response from Property: Wow! Your review is truly wonderful and extremely helpful to other tourists. Thank you so much for your kind words. The courtyard of the Elsewhere Hotel has a history of 200 years! We are extremely delighted to have met you in Pingyao. We are looking forward to your return to China and another visit to Pingyao Ancient City. Wishing you all the best. Best regards, Alice
Atesz
Kang Bed Room
Stayed in Sep 2024
Couples
24 review
9.5/10
Amazing
Posted on Nov 1, 2024
Very stylish hotel inside the historic town. Good breakfast. Everything within walking distance. They will give you a city map and a recommendation for a very nice old town walk. It is further away from loud bars for a good night sleep. 10 minutes to local bus stop which will take you to the high speed train station for 1 yuan. The same bus stops at the Shuanglin Temple, too.
Response from Property: Wow! Your review is truly wonderful and extremely helpful to other tourists. Thank you so much for your kind words. The courtyard of the Elsewhere Hotel has a history of 200 years! We are extremely delighted to have met you in Pingyao. We are looking forward to your return to China and another visit to Pingyao Ancient City. Wishing you all the best.Best regards,Alice
Tommaso
Guestroom (Ondol) (Mahjong)
Stayed in Sep 2024
Travel with friends
1 review
9.5/10
Amazing
Posted on Oct 31, 2024
The hotel is beautiful and the staff is very kind and helpful!
Response from Property: Wow! Your review is truly wonderful and extremely helpful to other tourists. Thank you so much for your kind words. The courtyard of the Elsewhere Hotel has a history of 200 years! We are extremely delighted to have met you in Pingyao. We are looking forward to your return to China and another visit to Pingyao Ancient City. Wishing you all the best.Best regards,Alice
Guest User
Kang Bed Room
Stayed in Apr 2025
Family
10 review
10.0/10
Outstanding
Posted on May 5, 2025
Friendly staff. Owner speaks English. Very pretty hotel.
Response from Property: Wow! Your review is truly wonderful and extremely helpful to other tourists. Thank you so much for your kind words. The courtyard of the Elsewhere Hotel has a history of 200 years! We are extremely delighted to have met you in Pingyao. We are looking forward to your return to China and another visit to Pingyao Ancient City. Wishing you all the best. Best regards, Alice
Sanjay Dev
Family Kang Bed Room
Stayed in Aug 2024
Travel with friends
4 review
10.0/10
Outstanding
Posted on Oct 9, 2024
An atmospheric boutique hotel inside the Ancient Walled city. Very thoughtfully and tastefully furnished, down to the little details. We were told it is a 400-yr old hotel that has been continuously a hotel, with modifications over the decades to adapt to the changes... and it is quite visible.
The courtyard is a winner!
Response from Property: Wow! Your review is truly wonderful and extremely helpful to other tourists. Thank you so much for your kind words. The courtyard of the Elsewhere Hotel has a history of 200 years! We are extremely delighted to have met you in Pingyao. We are looking forward to your return to China and another visit to Pingyao Ancient City. Wishing you all the best. Best regards, Alice
Guest User
Kang Bed Room
Stayed in Jun 2024
Family
2 review
10.0/10
Outstanding
Posted on Aug 3, 2024
Booked two rooms for five poeple (two children). Fair price and good location. Will book it again, if go to PingYao.
Response from Property: Wow, your review is wonderful and it's of great help to other tourists. Thank you very much for your praise. We are very glad to have met you in Pingyao. We are looking forward to your coming to China and visiting Pingyao Ancient City again! Wish you all the best.Alice
DELOPOULOS
Traditional Kang Bed Room On The First Or Second Floor
Stayed in Jun 2024
Travel with friends
8 review
9.5/10
Amazing
Posted on Jul 28, 2024
Great location, hotel staff is very nice and some of the employees speak English. Beautiful building…
All of this makes this hotel a very nice place for a week-end !
Response from Property: Dear Guest: Thank you for your stay and sharing. Our hotel is an ancient house with a history spanning 200 years. It boasts a peaceful courtyard and distinctive rooms, as if taking you on a journey to the past! We are extremely fortunate to have received you and sincerely look forward to your next visit!Alice
Guest User
Traditional Kang Bed Room On The First Or Second Floor
Stayed in Aug 2024
Couples
1 review
10.0/10
Outstanding
Posted on Sep 21, 2024
Great experience, great place and great staff!!
Response from Property: Thank you so much for your kind words. The courtyard of the Elsewhere Hotel has a history of 200 years! We are extremely delighted to have met you in Pingyao. We are looking forward to your return to China and another visit to Pingyao Ancient City. Wishing you all the best. Best regards, Alice
Anonymous User
Kang Bed Room
Stayed in Aug 2024
Travel with friends
1 review
10.0/10
Outstanding
Posted on Sep 20, 2024
We had a great stay at the hotel! Thanks!
Response from Property: Thank you so much for your kind words. The courtyard of the Elsewhere Hotel has a history of 200 years! We are extremely delighted to have met you in Pingyao. We are looking forward to your return to China and another visit to Pingyao Ancient City. Wishing you all the best. Best regards, Alice
Marine Alchch
Family Kang Bed Room
Stayed in May 2023
Family
74 review
10.0/10
Outstanding
Posted on Jun 21, 2023
Amazing stay. Staff is very nice and helpful, helping you to visit Pingyao, finding the hotel, etc...
Rooms are very nice, well decorated. The hotel is a mix between old traditional house and modern renovation with very great taste.
I highly recommend this hotel.
6/7
Response from Property: Dear Guest:Thank you for your review. Looking forward to seeing you again!