Hacienda Real del Caribe Hotel
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Playa del Carmen
Hacienda Real del Caribe Hotel
Calle 10, 10 Av. Sur esquina, Centro, 77714 Playa del, Playa del Carmen, Quintana Roo 77710, Mexico
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Hacienda Real del Caribe is centrally located in Playa del Carmen, a 3-minute walk from Quinta Avenida and 8 minutes by foot from Playa del Carmen Main Beach. This hotel is 0.8 mi (1.3 km) from Mamitas Beach and 0.9 mi (1.5 km) from Playa del Carmen Maritime Terminal.Show More
We Price Match
Last booked 10 hrs ago
Highlights
Ideal location
Airport pick-up available
Lots to doAmenities
Outdoor swimming pool
Priority airport pick-up
24-Hour Front Desk
Luggage Storage
Restaurant
Priority airport drop-off
Station Pick-Up Service
Babysitting Services
All Amenities
Property Description
Hacienda Real del Caribe is centrally located in Playa del Carmen, a 3-minute walk from Quinta Avenida and 8 minutes by foot from Playa del Carmen Main Beach. This hotel is 0.8 mi (1.3 km) from Mamitas Beach and 0.9 mi (1.5 km) from Playa del Carmen Maritime Terminal.
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4.0/5
Very GoodCleanliness4.0
Amenities4.0
Location4.1
Service4.0
All 104 Reviews
Surroundings
Landmarks: 3D Museum of Wonders
(<100m)
Landmarks: 5th Avenue (Avenida 5)
(120m)
Landmarks: Museo Frida Kahlo Riviera Maya
(160m)
Landmarks: Zenzi Beach
(230m)
Landmarks: Louis Tussaud's Museo de Cera Playa del Carmen
(280m)
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Rooms
Guest Reviews
Services & Amenities
Policies
1
Standard Double Or Twin Room
1 Double bed or 2 Single bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Electric Fan
Private Toilet
Check Availability
4
Superior Standard Queen
1 Queen bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Check Availability
9
Run of House-Non-Smoking
2 Queen bed or 1 Queen bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Minibar
TV
Check Availability
Guest Reviews
4/5
Very Good
104 reviews
Verified Reviews- Cleanliness4
- Amenities4
- Location4.1
- Service4
Average for similar properties in Playa del Carmen
AI Summary
The staff provides fantastic service, and the rooms are comfortable and spacious. The central location offers easy access to amenities. However, there are limited breakfast options and an unfriendly receptionist.
Guest User
May 1, 2024
This hotel is perfectly located on a block away from the main *****. You can hear the music carry over from nearby bars but that didn’t bother me, it’s expected in a location like this. Upon checking in they give you a tv remote and tell you not to move the thermostat. The AC was fixed to run all night and did not have an automatic feature, so it made for extremely cold nights.
The reason I lowered the rating is the customer service. You are given only two towels and there was no hand towels at all. I tried calling the front desk but nobody answered the 6 times I called. I had to go down and grab one myself where I was asked to sign one out. No big deal. However, the following day housekeeping took this towel and never replaced it. I hope I don’t get charged for a small hand towel
どきんこ
February 13, 2025
I stayed here because I wanted to go to Escalator in Xcaret.
It was a great location, close to Xcaret!
The hotel staff were kind.
The hotel had a lovely courtyard.
The sea was also close by. There was a lively street nearby, and plenty of shopping and dining options.
The shower had a steady supply of hot water, which was very much appreciated on a cold day.
It was also just a short walk from Ado Bus Terminal, so it was very convenient.
Original TextTranslation provided by Google
Wissem gari
May 6, 2024
Good location in the city center of Playa, close to all activities and it's not expensive.
Clean well and room service very active and on time.
Original TextTranslation provided by Google
GonzálezVerónica
October 5, 2024
Me gustó mucho, muy bien ubicado. Camas cómodas, limpio, muy buena atención
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Services & Amenities
Most popular business facilities
Outdoor swimming pool
Priority airport pick-up
Additional charge
24-Hour Front Desk
Luggage Storage
Restaurant
Priority airport drop-off
Additional charge
Station Pick-Up Service
Babysitting Services
Additional charge
Wi-Fi in Public Areas
Free
Outdoor swimming pool
Restaurant
Restaurant
MAGNOLIAS RESTAURANT
Style: A la carte
Cuisine: International
Open for: Breakfast, Lunch, Dinner
Ambience: Traditional
More Amenities
Internet
Wi-Fi in Public Areas
Free
Outdoor swimming pool
Parking
Parking
Transportation
Priority airport pick-up
Additional charge
Airport shuttle pick-up
Additional charge
Shuttle Bus Service
Additional charge
Station Pick-Up Service
Priority airport drop-off
Additional charge
Airport shuttle drop-off
Additional charge
Front Desk Services
Tour/Ticket Service
Front Desk Safe
Luggage Storage
Concierge Service
24-Hour Front Desk
Languages Spoken
French
Italian
Spanish
Food & Drink
Room Service
Alcohol-Free Property
Halal meals provided
Off-site
Public Areas
Elevator
No Smoking in Public Areas
Garden
Facilities for Children
Babysitting Services
Additional charge
Accessibility
Pool Ramp Available
Safety & Security
First-Aid Kit
Fire Extinguisher
Security Personnel
Property Policies
Check-in and Check-out Times
Check-in: 16:00–24:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeAmerican
StyleBuffet
| Age | Fee |
|---|---|
Adult | Buffet:US$ 9.00 (approx. € 8.29) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Service Animals
Service animals are not allowed
Age Requirements
The main guest checking in must be at least 18 years old.
Paying at the Hotel
- Cash
Property Description
- Number of Rooms: 49
Hacienda Real del Caribe is centrally located in Playa del Carmen, a 3-minute walk from Quinta Avenida and 8 minutes by foot from Playa del Carmen Main Beach. This hotel is 0.8 mi (1.3 km) from Mamitas Beach and 0.9 mi (1.5 km) from Playa del Carmen Maritime Terminal.
Take advantage of recreation opportunities including an outdoor pool and bicycles to rent. Additional features at this hotel include complimentary wireless internet access and concierge services. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Enjoy American cuisine at MAGNOLIAS, a diner which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Continental breakfasts are available daily from 8:00 AM to 11:30 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Make yourself at home in one of the 58 air-conditioned rooms featuring minibars and plasma televisions. Cable television is provided for your entertainment. Private bathrooms have deep soaking bathtubs and complimentary toiletries. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities including an outdoor pool and bicycles to rent. Additional features at this hotel include complimentary wireless internet access and concierge services. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Enjoy American cuisine at MAGNOLIAS, a diner which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Continental breakfasts are available daily from 8:00 AM to 11:30 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Make yourself at home in one of the 58 air-conditioned rooms featuring minibars and plasma televisions. Cable television is provided for your entertainment. Private bathrooms have deep soaking bathtubs and complimentary toiletries. Conveniences include safes and desks, as well as phones with free local calls.