Barcelo Maya Beach - All Inclusive
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Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Puerto Aventuras
Barcelo Maya Beach - All Inclusive
Health Protected
Carretera Chetumal KM 266, Puerto Aventuras, Quintana Roo 77750, Mexico
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When you stay at Barceló Maya Beach - All Inclusive in Xpu-Ha, you'll be on the beach, just steps from Xpu-ha Beach and 7 minutes by foot from Ecopark Kantun Chi. This upscale property is 0.7 mi (1.1 km) from Cenote Cristalino and 0.9 mi (1.5 km) from Cenote Azul.Show More
We Price Match
3.9/5Good·Cleanliness: 3.9
All 100 Reviews
Amenities
Golf CourseOutdoor Swimming PoolExclusive Beach AreaBeach VolleyballDivingSnorkelingSpaMassage RoomFitness RoomPrivate ParkingFree
All Amenities
Surroundings
Landmarks: Cenote Cristalino
(300m)
Landmarks: Cenote Cristalino
(390m)
Landmarks: Cenote Azul
(490m)
Map
Rooms
Guest Reviews
Trending Questions
Policies
Services & Amenities
10
Premium Junior Suite with Sea View
1 King bed or 2 Double bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Electric Fan
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8
Superior Room
1 King bed or 2 Double bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Electric Fan
Check Availability
Family Room
1 King bed
Has window
Private Toilet
Curtain
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11
Suite Ocean View Premium Level
1 King bed or 2 Double bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Electric Fan
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Guest Reviews(100)
3.9/5
Good
Verified Reviews- Cleanliness3.9
- Amenities3.9
- Location3.9
- Service3.9
Murat
February 1, 2024
So far it is a great resort, we really enjoyed it. Only open point I have is that the room is kind an old, there was no air ventilation, so the humidity from shower is coming inside the room. Secondly, we couldn’t control the air condition, so most of the time it was cold, and you needed to turn it off completely. Thank you
Natalija
January 5, 2024
We traveled as a group of 31 people (7 families) just after Christmas 2023. We had all booked to stay at the Beach section of the resort but when we arrived were told they could not accommodate all of us in that section. 2 families had to go and stay in different areas of the resort which was very frustrating as when we booked we added a note we were all travelling together. Staff were not overly helpful with the situation. A couple families had Premier Rooms which was easy and quick service so I would recommend upgrading to this. Food in buffet was plentiful but cold most of the time. Grill restaurant by the pools was much better. The Steak restaurant had great staff and yummy food. The japanese restaurant in the Mall was great, highly recommend. The wifi is a little spotty around the resort. We used Canada Transfers to get us to and from the hotel which was great.
Ian
December 31, 2023
Everything is overbooked:
when we got to the Maya Beach resort we were told we were moved to a different resort on their property even though we had booked and confirmed rooms months earlier. Check in took over 2 hours by the time we sorted it out. We were moved to another resort on property, Maya Caribe which wasn’t too far away but was not what we booked. No upgrades or compensation was given. The check in staff at Maya Beach was very unhelpful during this whole ordeal although other resort staff were very friendly. We also could not book any reservations in any restaurants during our stay and had to eat at the buffet for our meals. The buffet food was very bland and all started tasting the same. The pools are very nice and the beaches and snorkelling were good. We also enjoyed the fitness centre. I would not book here again however.
Antonio
December 26, 2023
Very poor customer service, very limited choices for restaurants as the ones we wanted were booked fully and we were not made aware of the reservations process. For such a beautiful resort, the service was not present.. if you just want to go to a buffet place and not get any service then this place is for you. We will not be returning to Barcelo as it was very disappointing..
Danielle
December 22, 2023
Property was amazing and safe, everything was simple and easy to find, food was good, staff was friendly. Our family will definitely be returning.
Lesley
December 8, 2023
Too much walking, some staff at dinner with reservation were rude, Property was clean and well maintened, will not be returning.
Liubov
December 4, 2023
Huge, clean, green, beautiful territory of hotels with a lot of things to do. Good service, staff. Tasty and various food, many restaurants (you need to reserve a spot there in advance). Shops, Mexican market. Many sports and activities. Good beach of the hotel Maya Beach.
I wasn't satisfied with a bathroom in our room. Leaky shower, bathtub with rust and wobbly glass curtain - you don't expect these things from the 5 star hotel. I get it all rooms at the Barcelo Maya Beach are pretty the same level and not new. But they plan to renovate their bathrooms. If they do, we would return)
Jasmin
November 21, 2023
My husband developed pneumonia during our stay, the doctor on the resort charged us just for a consult and to send us to a clinic that charged us another consult fee, plus wanted to charge us thousands just to get him treated after holding us for 4 hours they wouldn’t discharge us because we didn’t want to pay that Amt of money especially for terrible service. If you do get sick be sure to leave the resort and seek medical advice somewhere else. My husband became boarder line septic just because we wasted a whole day with the medical care from the resort. They are all in it for the money and don’t care about your well being.
Kimberley
November 12, 2023
The resort is on the beach with lots of activities and as a bonus you have access to the other Barcelo facilities. The staff were very friendly, the food was good and overall the facilities were clean. The only downside: the rooms and ventilation system could use an update.
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
To check-in, contact the property in advance
Child Policies
Children of all ages are welcome at this property.
Children between 0 and 12 years old can stay for free if no extra bed is needed.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleBuffet
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
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Health Protected
Cleanliness
- 3.9/5
Health & safety measures
- Thermometers available
Cleaning & disinfecting
- Rooms are disinfected between stays
Property Description
- Opened: 1999
- Number of Rooms: 1714
When you stay at Barceló Maya Beach - All Inclusive in Xpu-Ha, you'll be on the beach, just steps from Xpu-ha Beach and 7 minutes by foot from Ecopark Kantun Chi. This upscale property is 0.7 mi (1.1 km) from Cenote Cristalino and 0.9 mi (1.5 km) from Cenote Azul.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a water park (surcharge), and outdoor tennis courts. Additional amenities at this property include complimentary wireless internet access, concierge services, and babysitting (surcharge).
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Satisfy your appetite with international cuisine at Beach Buffet, one of the property's 3 restaurants. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges.
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Xpu-Ha? This property has 12109 square feet (1125 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 630 air-conditioned rooms featuring free minibar items. Rooms have private furnished balconies or patios. Private bathrooms with shower/tub combinations feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a water park (surcharge), and outdoor tennis courts. Additional amenities at this property include complimentary wireless internet access, concierge services, and babysitting (surcharge).
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Satisfy your appetite with international cuisine at Beach Buffet, one of the property's 3 restaurants. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges.
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Xpu-Ha? This property has 12109 square feet (1125 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 630 air-conditioned rooms featuring free minibar items. Rooms have private furnished balconies or patios. Private bathrooms with shower/tub combinations feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.
Services & Amenities
Most Popular Amenities
Golf Course
Outdoor Swimming Pool
Exclusive Beach Area
Beach Volleyball
Diving
Snorkeling
SpaAdditional charge
Massage Room
Fitness Room
Private ParkingFree
Car Charging Facilities
Airport Pick-up ServiceAdditional charge
Airport Shuttle ServiceAdditional charge
Bar
Basketball Court
Tennis Court
Bowling Alley
Billiards Room
Table Tennis Room
Restaurant
Meeting RoomAdditional charge
Multi-Function Room
Children's Pool
Children's Playground
Water ParkAdditional charge
Kids' Club
24-Hour Front Desk
Wi-Fi in Public Areas
Outdoor Swimming Pool
Exclusive Beach Area
Spa
Fitness Room
Bar
Billiards Room
Restaurant
Meeting Room
Children's Playground
Water Park
Kids' Club
Restaurant
Restaurant
No additional info available
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