Aqua Suites

Absolutely fantastic first stay at the Aqua Suites in Puerto del Carmen. The moment we checked in we were offered a glass of cava, which we gladly accepted, and allocated a brilliant room (222) with tons of outdoor space and a hot tub. The apartment itself was really spacious, clean and had everything we needed (plus a complimentary bottle of wine). We were B&B and thoroughly enjoyed the breakfast, loads of options on the cold buffet including many varieties of juice, tea and coffee. The hot breakfast was excellent, I think I must have had the omelette about 5 times in a week! We didn't eat in the restaurant in the evening but it always smelled amazing, especially on the barbecue night. The location of the hotel was ideal for us, out of the way of the ***** so we could get some peace and quiet but still close enough to the main ***** for us to walk there and back each day. The service was excellent, the staff on the front desk, the restaurant and our maid were all so friendly and they tried to get to know us a bit over the course of the week which was lovely. Would highly recommend staying at this hotel, brilliant in every way.

We travelled as a couple in mid April for a 10 Night night stay at the Aqua Suites. We selected the accomodation based on excellent TripAdvisor reviews and I can say we were not disappointed Check in was quick and efficient, drink offered on arrival, reception were really pleasant and ensured we had all relevant information to assist during our stay. A free in room safe, pool towels in the bathroom which could be changed as and when required , all rooms have an iron and small ironing board, you receive a large bottle of water free each day Coffee making facilities again replenished daily, we had upgraded to a pool view suite therefore we also had Nespresso coffee machine in the room with a selection of pods, also had dressing gowns All rooms have loungers, table and chairs Beds large and comfy, great sleep Housekeeping all areas was excellent Maintenance and cleaning staff do an excellent job Finally the food, we stayed on a B&B basis excellent choice of cereals, fruit, cheeses etc which you helped yourself to, The hot options are ordered and freshly cooked for you, no dried up food being kept warm under heat lamps here. The whole breakfast experience was excellent. We ate in the complex several times during the day and a couple of times in the evening , all food was excellent, both presentation and quality of food superb. Again all staff so pleasant and helpful Chilly in the evening you need a jacket out and about Really glad we chose to stay here. Thank you to all

So relaxing, staff are really nice reception staff always give a warm welcome, bar and restaurant staff as well , guys doing cleaning and maintenance are great as are room cleaners , Food is excellent everything here is spotless, location is just far enough away from main ***** 10 mins from promenade and beach , lovely restaurants near by and loads of bars . Ideal location if your staying in Puerto del carmen really enjoying our stay here many thanks highly recommended Nige and Jan South Wales.

Third time in Lanzarote and this is by far the best place. From arriving with complimentary cava a bottle of wine in our fridge with water supplied every day. Spotless large room , large shower room and a spare room. Swimming pool was amazing so warm. Breakfast perfect no rush just as much at 11am as at 8am. Three evening meals were great. Such lovely staff always helpful . Cocktails were lush, think I tried them all. Thanks to everyone for making this a perfect holiday

The Best for cleanliness with attention to detail, food and without doubt the friendliness of the Aqua team. From the first minute of arriving we were treated so genuinely friendly. Accommodation very spacious with two rooms and a shower room. Everything in working order and spotless. The dining room served from 8-11 buffet breakfast continuously replenished with a hot breakfast cooked to order. A fair sized heated pool and Europes largest Jacuzzi were a very short walk away. We booked B&B however ate dinner three times during our stay. The bar service was efficient with professional attitudes. Cocktails were first class and not made with syrups. Nothing was too much trouble. Upon talking to other guests it was astounding how many were not making their first visit. Some visit 3 times per year. We are planning to celebrate our 40th wedding anniversary next year. We have certainly found the jewel in the crown. A shout out to the members of the team that went the extra mile. Apologies for any misspelling. Chris, Mateus, Selina, Anna, Estella, Seb and Jose. Many, many thanks from Anne and Barry for making an outstanding holiday.

We have just returned back from an excellent stay. Probably the best hotel I have ever stayed in. Customer service was second to none; cleaning was excellent and the whole Complex was spotless; all the hotel staff were very efficient and helpful from reception to breakfast staff. We came with two 20 something daughters - there is an abundance of restaurants and bars. Old town had the best views. Recommend Puerto Bahia for the view and food. Location is great for beach only a slight 10 minute walk. I would definitely recommend this Hotel.

What a place this is our second visit ,it's just as good as my first fantastic staff from reception to cleaning crew it's spotless well maintained credit to all off them, it maybe a little out of the way but it's a five minute walk down hill to the beach ,we used taxis at night 3euros hotel food and drink is reasonable will I be back YES

A great place to stay. One of those rare places where it feels like everything is done for the benefit of the holidaymaker. We stayed as a family of four in a pool view suite on a b&b basis. The apartment was incredibly clean. There was ample room in the room itself and the balcony was spacious with room for a table and chairs and two sun loungers. Food at breakfast was great; a good selection of cereals, fruit, pastries with hot food cooked to order. We didn’t eat dinner at the hotel but the specials board looked inviting each day. Staff were friendly and welcoming. The hotel is close to the main ***** in PDC but removed enough from the action to feel calm and relaxing. As others have mentioned, those with mobility issues may find the walk back uphill a bit too much but for most it won’t be an issue. If I had to find a minor fault (and this is being incredibly picky) the main pool is quite deep throughout which was a bit tricky with kids too big for the kids pool. Also plenty of sun loungers but quite a few in the shade by the main pool during the day. That said, balconies all seem to get sun at some point during the day and many people stay by their rooms rather than accessing the pool. We had a lovely holiday. PDC was busy due to Easter holidays but some really good restaurants and meals out. Recommend Little Elm, Universo, BFF’s and La Lanterna amongst those within fairly close proximity to the hotel.

Lovely place . Large comfortable and clean rooms . Nice touch having sun beds on balcony. Breakfast was great . We stayed 5 nights and ate dinner in the hotel once at the weekly bbq which was nice and great value. Friendly helpful staff and we Would definately return .