Orange Hotel (Qingdao Shandong Road MixC) Guest Reviews
4.9/5
Perfect
997 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.9
Amenities4.8
Service4.8
Cleanliness4.9
Filter by:
Sort by:
All reviews(997)
Positive reviews(987)
Reviews with photos/video(144)
Classy environment(109)
Friendly front desk staff(85)
Delicious breakfast(59)
Well decorated(33)
Has rooms for families(21)
Perfect for kids(13)
Easy to call taxis(12)
Luxurious(7)
Negative reviews(10)
Lim In Hong
Superior Double
Stayed in Sep 2024
Solo travellers
8 review
5.0/5
Outstanding
Posted on Oct 16, 2024
The hotel is still new. The room is very nice. The staff is also very helpful.
Response from Property: 尊敬的賓客您好,感謝您對我們的認可,客人的每一絲需求都是我們真誠為之努力的方向。我們一定更加努力,打造五星級水準,期待下一次的出行,我們能為您創造更加完美服務。
Guest User
Superior Double
Stayed in Nov 2024
Travel with friends
1 review
3.7/5
Posted on Dec 8, 2024
I like your hotel design, including interior.
Response from Property: 尊敬的賓客:您好! 感謝您對桔子青島山東路萬象城酒店的認可! 但是我們知道距離您心目中的全五分標準還有一定的差距,我們會繼續努力的! 祝:開心每一天!
Aixinjueluokun
Luxury Family Room
Stayed in Oct 2024
Travel with friends
7 review
1.6/5
Posted on Dec 1, 2024
I have always stayed at the Orange Hotel before going out for fun, and I have always been very satisfied with the services and hotel facilities. This time, the hotel curtains must be opened and closed manually. The electric buttons do not work at all, and there is no smart voice control. As for the service, the service attitude of the front desk staff was extremely poor. They were given souvenirs when leaving the store before, but this time they didn’t mention it. They were also reluctant to ask for orange candies, so So Sou, it’s really disgusting! I owe you a piece or two and a droopy face? Orange candies are not just for customers to eat
Facilities: This time, the hotel curtains must be opened and closed manually. The electric buttons do not work at all, and there is no smart voice control.
Service: The service attitude of the front desk clerk was extremely poor. I was given souvenirs when I left the store before, but this time I didn’t mention them anymore. I was reluctant to ask for an orange candy, so So Sou, it’s really disgusting! I owe you a piece or two and a droopy face? Orange candies are not just for customers to eat
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for choosing Orange Qingdao Shandong Road Vientiane City Hotel! We sincerely apologize for not being satisfied with your stay. I hope to have the opportunity to have more communication with you, and we will work hard to improve our detailed services. During your stay at the hotel, if you have any problems with the facilities and equipment in the room, you can call the waiter at any time. We are on call 24 hours a day to solve the problem for you. Orange version 3.0 is indeed not equipped with an intelligent voice assistant. Regarding the room curtain switch button issue, the hotel engineering department has checked and found no problems. We are deeply sorry for the inconvenience caused to you. Thank you again for your stay. Welcome to visit us next time. I wish you a happy life.
Guest User
Deluxe King
Stayed in Jul 2024
Business travellers
26 review
1.7/5
Posted on Aug 7, 2024
Work needs, frequent business trips and staying in hotels
The first time I encountered it, the room was not cleaned. I was so surprised that this happened in the Orange Hotel.
Stayed for two nights and returned to the hotel on the second night to find that the room had not been cleaned at all. I immediately gave feedback to the front desk and did not receive any feedback or reaction at that time! ! ! Since I was too tired that day and had to catch a flight the next morning, I went to bed first.
When I checked out on the second day, I asked about the cleaning issue, but my colleagues on duty had no idea. The colleague on duty did not hand over! ! !
I had to catch a flight, so I didn't have much time to negotiate.
I received a call from the hotel the next day, apologizing. However, we also learned two important points during the communication:
1. The hotel was still unclear about the lack of cleaning. I asked the cleaning staff on duty and checked the surveillance system. When we got to the details, they were vague and unclear.
2. Asking me if the company reimburses me for my business trip seems to imply that the company reimburses me anyway, not my personal expenses.
The loopholes in the management of this store and the way it was handled after the incident happened are very poor!
The future "Orange Hotel" really needs to be carefully selected
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you for staying here and taking the time to share your stay experience with us. I'm sorry to have brought you a bad experience during your stay. There are many guests staying during the summer. We are also a new hotel this year. The training of our staff is really something we need to strengthen. We also regret that we forgot to clean for you during your extended stay. The employees were punished and trained. You were in a hurry when you checked out. Our manager chased you and gave you an apology gift. We called you back that afternoon and expressed our apology. We are really sorry and we will definitely improve. We look forward to seeing you again. I wish you a happy life.
Xiaoxiaodexiaozongzong
Luxury Family Room
Stayed in Jun 2024
Family
11 review
2.2/5
Posted on Aug 3, 2024
A room costing RMB 1,000 per night is extremely low value for money.
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you for staying here and taking the time to share your stay experience with us. I'm sorry to have brought you a bad experience during your stay. You booked our family room, which is the largest room in our hotel. It has a 1.8-meter bed and a 1.2-meter bed. It can accommodate more people. It’s summer, so the price of a family room will be a little higher in comparison. At the same time, we will also strengthen training on the details of guest room hygiene to strive to provide you with better services. Please allow us to express our sincerest apologies and thank you very much for providing us with these valuable comments. We hope to invite you to experience it again in the near future and provide you with better service.
Xiechunhuaer
Superior Double
Stayed in Apr 2024
Couples
10 review
5.0/5
Outstanding
Posted on May 12, 2024
Very good
Newly opened, the environment is amazing
Breakfast is of high quality
Service attitude is great!!!
And it is super user-friendly
I left my ID card in the hotel and I got it back in time
Thanks! Sincerely recommend this hotel and will stay here again if I have the chance
In addition, the bath towels are of good quality and super thick
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your support of Orange Qingdao Shandong Road MixC Hotel! Life is a test paper, which contains multiple choice questions, fill-in-the-blank questions, true or false questions and essay questions. I hope that Orange Qingdao Shandong Road MixC Hotel will be your easiest choice and the most satisfactory answer! Welcome back! Wish you: well!
Guest User
Superior Double
Stayed in Apr 2024
Business travellers
1 review
5.0/5
Outstanding
Posted on May 11, 2024
The location is convenient, the hotel is new, clean and comfortable, and the front desk staff are warm and thoughtful.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your favor and love for our hotel! The pace of progress will never stop. For your trust, we will be more persistent. Orange Qingdao Shandong Road MixC Hotel will always stand in this city, waiting for your arrival! See you there! Wish you: always smile^_^!
Anonymous User
Luxury Family Room
Stayed in Apr 2024
Family
18 review
5.0/5
Outstanding
Posted on May 5, 2024
The hotel is newly renovated, the room is quite big, the service is good, the hygiene is OK, and the breakfast is OK. Next to the hotel is Sinopec and Qingdao Library. As for the location, it is convenient to take a taxi, but not the subway. I stayed with my family for three consecutive nights during the May Day holiday.
Original TextTranslated by Google
Response from Property: Thank you very much for your stay and praise! We are glad that Orange Qingdao Shandong Road MixC Hotel can bring you a wonderful time. Your praise has given the hotel great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to provide every guest with a home-like stay experience. We look forward to visiting again!
Guest User
Superior Twin Room
Stayed in Apr 2024
Family
2 review
5.0/5
Outstanding
Posted on May 5, 2024
The room is very clean and sanitary, the hotel environment is very beautiful, and the TV is large enough to watch movies! The robot service is very cute, the clerk is enthusiastic, the breakfast is also great, and the surrounding Taitung Night Market and Vientiane City are also very close.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different holiday experience to every guest. We are really moved to see your satisfaction and affirmation. We will continue to work hard and be ready for you to come back at any time.
Daiyizhiyan、langjitianya_
Superior Double
Stayed in Apr 2024
Travel with friends
3 review
2.0/5
Posted on May 2, 2024
1. The highest floor is the fourth floor with a big bed. Don't expect to see the sea. I couldn't open the door when I came up, so I ran down again.
2. The TV didn't work. The staff fixed it but it still didn't work.
3. The environment outside the window is speechless
4. There is no toiletries bag, and I asked for it from the front desk
Speechless...
Original TextTranslated by Google
Response from Property: Dear guests: First of all, thank you for choosing to stay and giving us feedback. We are deeply sorry for the unpleasant experience you have had. The hotel's superior king-size rooms are located on the third and fourth floors, and the deluxe king-size rooms are located above the 5th floor. The rooms are relatively tight during the May Day holiday. We can give you a free upgrade the next time you come. The store did have problems with the Xiaoshuai system for two days, and the screen projection was stuck. We were very anxious to contact maintenance, and the problem has now been completely resolved. In addition, we have also trained relevant employees on the errors in the door locks and toiletries bags, and will strengthen supervision and management in the future to avoid such situations. Thank you again for your feedback, and I look forward to seeing you again. I believe you will have a different experience. I wish you a happy life and all the best~~
Zhaoxiaohuaer.
Deluxe King
Stayed in Mar 2024
Travel with friends
5 review
5.0/5
Outstanding
Posted on May 4, 2024
The hotel is clean and sanitary. The service attitude is super good. There is a laundry room. It is very convenient. Recommended
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different holiday experience to every guest. We are really moved to see your satisfaction and affirmation. We will continue to work hard and be ready for you to come back at any time.
Guest User
Deluxe King
Stayed in Mar 2024
Couples
8 review
5.0/5
Outstanding
Posted on May 2, 2024
I chose Qingdao for a trip during the May Day holiday and stayed at the Orange Hotel on Shandong Road. The service was friendly, the rooms were clean, the facilities were modern, and the breakfast was simple but delicious. I was very satisfied!
Original TextTranslated by Google
Response from Property: Dear guest: Hello! The best advertisement is the word-of-mouth recommendation from guests. We are honored to have your recognition. We look forward to your next stay!
Guest User
Luxury Suite
Stayed in Mar 2024
Family
2 review
5.0/5
Outstanding
Posted on May 2, 2024
The hotel front desk service is very considerate. The ladies and brothers speak very gently. The buffet breakfast has a wide variety of choices and tastes very good. The hotel accommodation is comfortable and the sound insulation is good. It is worth staying.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your recognition of us. Every need of the guests is the direction we sincerely strive for. We will definitely work harder and look forward to the next trip, where we can create more perfect service for you.
Wulidabaoer
Deluxe King
Stayed in Mar 2024
Travel with friends
1 review
4.5/5
Great
Posted on Apr 30, 2024
I really recommend this hotel. The service is super meticulous. It is very convenient to store luggage. I slept very well at night. It's super good. It's hard not to love the comfortable and well-serviced Treasure Hotel. I will come again.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for choosing Orange Qingdao Shandong Road MixC Hotel and giving your attention and affirmation. Your support and encouragement are the driving force for our continuous progress. May our sunny and warm service bring you the supreme service experience. Welcome to visit us again!
Guest User
Superior Double
Stayed in Mar 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Apr 30, 2024
New hotel, very clean, beautifully decorated, very suitable for young people to travel or business trip
Original TextTranslated by Google
Response from Property: Thank you very much for choosing Orange Hotel Qingdao Shandong Road MixC. Perhaps it is fate that allows us to have a beautiful encounter.