Holiday Inn Express & Suites Round Rock - Austin N Reviews

I am out $172 for a room I did not use. Neither Trip.com or the hotel would not change my date. I called & they would not help me. Next, I reached out to trip.com. The hotel responded with they would not change the date. Never will I use this hotel. Buyer beware. Not-our-problem attitude. Will not use trip.com again, either. BUYER BEWARE BUYER BEWARE BUYER BEWARE

I liked that it was clean and the room was spacious. There wasn't a lot of menu, but the breakfast was delicious. Walmart was also located nearby, so it was convenient to buy things. What was disappointing was that the power to the air conditioner was broken and wouldn't turn off... so the air conditioner kept running... so it was a bit cold at night. Still, I think it is a good value hotel and I recommend it.

The location is very convenient and the hotel has breakfast

附近就是2個大商超，吃飯購物都方便

Great stay everything is near by the girl who checked me in was so friendly, the bed killed my back but other that it was a good stay

It was a comfortable stay. Conveniently located but the area seems sketchy. We arrived around midnight and there was nobody at the desk. We had to wait around for a while before we were able to check-in, which was frustrating because we called ahead. The hotel itself is clean and breakfast was good. It's just off the freeway with plenty of restaurants and businesses nearby.

All and all, it was very nice, the only complaint was the cinnamon roles were a bit dry and that is one of the reasons I stay at Holiday Inn Express is the free breakfast and cinnamon roles.

Had a fantastic 2-day stay at this hotel. Started off fantastic when calling at 9:30am on check-in date and asking Robin for early check-in. She kindly found a 2 queen room without sitting area available at 10:30am (well ahead of the typical early check-in time). I mentioned that I preferred a single king with a sitting area but would accept what she had available. Upon arriving at 10:30, Robin greeted us personally and shared that she found a king room with sitting area ready immediately. Perfect! Room was great with everything comfortable within the room. Only complaint were the loud heater unit and the occasional loud vehicle passing out front. Not much the hotel can do about either. Breakfast was hot and provided good variety. Only frustration was that the hinged lids on the hot food items all seemed to be very weak so the lids would not easily stay open when removing food. I even dropped my plate of food on the floor the first morning when fighting the lid. Learned my lesson on day 2 though. We enjoyed use of the gym as well. Adequate and comfortable setup. Water dispenser was a real plus for our comfort too.

The room was good, except that the darkening shade did not go down - needs to be fixed.

Check in was easy and fast. The room was awesome and very comfortable and quiet

This hotel is in an excellent location with plenty of shopping and restaurants nearby. Rooms are large and very comfortable and clean, with a helpful and friendly staff.

The staff was very helpful and friendly. The room was clean and comfortable! Close to lots of shopping and dining. Would stay here again!

The staff was friendly no problem checking in or out it was fast. The complimentary breakfast was good & some good choices for it being free. The rooms were clean and spacey and nice and cool when we arrived didn’t have that hotel smell. Overall great experience staying again when we’re back in the area.

This has to be one of the cleanest rooms I’ve been to in Austin. Great place and staff was very nice