I checked in late that night, the room was very "used" looking and the shower wasn't very clean. Definitely needs a remodel. The remote was missing cover over batteries, and would not work right. The phone was missing most of the buttons, no way to tell how to call the front desk. The beds were, in my opinion, hard, as were the pillows. To make matters worse, I was woke up by the front desk calling at 8 am (like I said, I got in very late) because they thought I hadn't paid yet, and I did thru ********** . I told them this and said I could bring proof when I checked out but I was trying to sleep. They called AGAIN asking for confirmation number. I gave them what they wanted and left shortly thereafter because there was no falling back asleep after 2 phone calls so early in the morning. I cannot believe it couldn't wait any longer and I needed to be woke up!! Of course, they finally figured out I did, indeed, pay. But quite frankly, my stay was awful and I won't be back.