The woman at reception desk was very very nice. We got there about 10 minutes after check in time but she accommodated us after I had sent her an email the day before telling her we would be late.
The room was just what we needed for a one night stay as we were heading for our final destination of Quebec. It could have worked well for a multiple night stay as well because it had a small kitchenette area with everything you need equipment-wise to make a meal. The area seemed fine and we didn’t feel unsafe. The room was clean and comfortable. The bed was ok.
The only “complaints” I have are
1. The reception area had a very VERY strong cat urine odor. Not sure if someone resides behind the desk, but it was pretty bad.
2. The room did not have shampoo/body wash/etc so if you are planning to stay here, make sure to bring your own. There was a bottle of hand soap in the shower area but I chose to not use that on my whole body.
3. Small coffee Keurig in the room with sugar packets and creamer packets in the fridge. All three of the creamer packets were curdled and spoiled. We went to ask for more and she stated she had already put some in the room. When we told her they were spoiled, she gave us more.