Exe Victoria Palace

Exe Victoria Palace Reviews

Exe Victoria Palace

C. Juan de Toledo, 4, San Lorenzo de El Escorial, SpainView Hotel Details
Exe Victoria Palace
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Exe Victoria Palace Guest Reviews

4.2/5
Very Good
46 review
Verified reviews
Location4.2
Amenities4.1
Service4.2
Cleanliness4.2
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All Reviews(46)
Positive reviews(40)
Reviews with photos/video(4)
Negative reviews(6)
Anonymous User
Double Room
Stayed in Jun 2023
Family
13 review
4.2/5
Very Good
Posted on Sep 9, 2023
Right cross the street from the transit center. Very good location for this college town and a tour to the monastery. Building is old and breakfast is mediocre. No free parking but plenty of street parking is available. However, it’s very dark on the street at night. My bumper hit the curve unfortunately .
Zeus_
Double Room
Stayed in Dec 2022
Friends
18 review
3.7/5
Posted on Dec 28, 2022
Wifi wasn’t working. Floor was not firmly installed, makes noise. Door almost have no soundproofing, so u will hear noise from corridor. Breakfast cost 12€ per person, but lack of vegetables. Generally not satisfied with room rate.
Anonymous User
Double Room
Stayed in Nov 2022
Business travellers
23 review
5.0/5
Outstanding
Posted on Nov 23, 2022
Big, beautiful, super well located and all spotless. The only bad thing to highlight would be parking around
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Carolina Valenzuela
Double Room
Stayed in May 2022
Couples
1 review
4.7/5
Amazing
Posted on May 2, 2022
Hotel céntrico, cerca del monasterio y zona de restauración.
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yimi005
Double Room
Stayed in Jun 2023
Business travellers
7 review
5.0/5
Outstanding
Posted on Jun 15, 2023
環境好,早餐豐富
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Guest User
Stayed in May 2024
Couples
0 review
3.0/5
Posted on May 23, 2024
We stayed 2 nights in order to visit the Palace of El Escorial. There is space to pull up a car to unload baggage, but no parking. Check-in was friendly and efficient. When we checked availability of facilities, the pool was closed, which didn't surprise us as the weather was still cool, but also the bar/cafeteria and restaurant were also not open. Very disappointing for a 4* hotel. We were able to find a street car parking place 2 roads away. We had requested a quiet room and were allocated a corner room at the end of the corridor, with a pleasant balcony. Our room was small and functional, but with no kettle or coffee-making and the bar/cafe not open we realised that we would have to go out for morning coffee. Admittedly, outside of the hotel's control, but the noise from the neighbouring room was intolerable both nights. (through to and beyond 2.00am). Seemingly the separating wall does not suppress the sound of conversation, shouting, moaning, screaming, music, TV, etc. We complained to the Manager at check- out that the facilities on offer were not at 4* level and, to be fair, she listened and made a reduction to our bill. All in all, a disappointing visit. Unable to recommend.
Guest User
Stayed in Feb 2024
Couples
0 review
5.0/5
Outstanding
Posted on Feb 8, 2024
Very comfortable room nicely modernised. Brilliant position close to the Monastery. Great breakfast. The parking was very easy. They allowed you to unload outside the hotel and then go to the underground parking which the hotel had a discount for. There is no restaurant but the recommendations of where to eat in the village were great. Lovely reception staff who spoke excellent English
Oliver
Stayed in Sep 2023
Couples
5.0/5
Outstanding
Posted on Sep 18, 2023
Great old school full feature hotel. Amazing place to stay especially balcony room. no real view but the morning light - ah! Friendly helpful staff.
Verified traveler
Stayed in Aug 2023
Other
3.0/5
Posted on Aug 31, 2023
Disappointing. I had stayed at this hotel several years ago and looked forward to returning, but this time had a small spartan room with tiny thin towels. The pool and pool area are still very good, and the hotel is a block from the bus station. Higher end rooms may be better.
Matheus
Stayed in Jun 2023
Other
5.0/5
Outstanding
Posted on Jun 20, 2023
Excellent place, stay, location very close to everything walking distance
Gabriel
Stayed in Mar 2023
Family
4.0/5
Very Good
Posted on Mar 5, 2023
The bathroom walls where full of black mold and doesn’t seem or feel clean. Really disgusting.
Mobile27821174997
Stayed in Sep 2022
Couples
3.0/5
Posted on Sep 7, 2022
Good location ( not the best one as there is no view on the Monastery), diligent and nice staff, well-priced, excellent breakfast, the 4 stars ranking is a bit debatable, that said the quality of the room vs the price is fair. No private parking.
Eduardo
Stayed in Nov 2022
Other
5.0/5
Outstanding
Posted on Nov 13, 2022
EXCELENTE TRATO Y BUEN HOTEL , UN POCO ANTIGUO PERO CON MUY UEN MANTENIMIENTO
Marcio
Stayed in Apr 2022
Family
2.0/5
Posted on Apr 18, 2022
Hotel is not even close to a two star hotel. Room is very small and my shower is dirty with lots and mildew. I have to use flip-flops to take a shower. Breakfast is bad too.
Claire
Stayed in Mar 2022
Family
3.0/5
Posted on Mar 31, 2022
Would not class this as a 4 star hotel it should be a 3 star. Our room was ok but not as nice as the pictures online and looked a bit tired in need of some freshening up. Also paid quite a bit extra for a room with a balcony where others we were traveling with did not and they ended up with the same sized rooms, also with balconys with was frustrating!