When we arrived around 5 pm 2 hours later of the check in the room was not ready, housekeeping was working on, we waited for almost 25 minutes out side the room under the sun within the temperature outside was 94 degrees, after that they told the room is ready!!!!
Was dirty, smelled very bad, at the shower was some hair,, haaa the air conditioner unit probably from 1970' s si very old stoped and does not work any more, my wife called the office and the management guy came to repair!!! He said it a very old air conditioner unit and they need to replace but he fixed and he left . We were very upset and went to the office to request a reinstalled o reimburse the money and she said tha manager left ' I can do anything'
We came back to the hottest room and we found another place, we booked and we left, let's that one hour that we be there, my wife before leave stoped at office and left the keys and let the person there that we are leaving because a very bad costumer service .