We have stayed here for 3 days, and will not be returning and also advising others not to visit, when we first arrived we were shown to our room, where we the spent over an hour working out the air con, then to learn that the only way it can be controlled is by a certain staff members app on her phone, so if you want to warm up or cool down you have to call and hope that they are working. This makes no sense to me , I’ve stayed in hundreds of hotels and never had this, then we went to put our passports in the safe to learn you have to pay to use your own safe? Which is unacceptable, then to learn the rooms don’t have WiFi , and to top it off our room key never works, we have to get a member of staff to let us in every time we need to enter the room. Also advertise they give you fresh towels every two days which they don’t nor any type of room service.