La Costa Hotel

La Costa Hotel Reviews

La Costa Hotel

No. 167 Sanyawan Road, Sanya, ChinaView Hotel Details
La Costa Hotel
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La Costa Hotel Guest Reviews

4.1/5
Very Good
760 review
Verified reviews
Location4.1
Amenities4.0
Service4.2
Cleanliness4.1
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All Reviews(760)
Positive reviews(669)
Reviews with photos/video(152)
Large rooms(63)
Friendly front desk staff(52)
Great swimming pool(21)
Close to airport(21)
Loved the beach(19)
Strange smell in room(18)
Convenient public transportation(9)
Negative reviews(91)
Guest User
Superior Sea-view Twin Room
Stayed in Apr 2023
Business travellers
5 review
4.5/5
Great
Posted on May 11, 2023
This hotel is very nice, but the restaurant on the ground floor is very noisy and the breakfast quality is too poor. Everything else is okay.
Response from Property: Hello, dear guests, thank you for Your Love and recognition of the KLA pier. Your valuable advice is very important to us, for breakfast, we will inform the relevant departments to improve the quality of service. If you come here next time, I hope you can book this hotel again, give us a chance to apologize. Looking forward to seeing you again!
Danny travels
Guestroom - Garden-View (Double bed)
Stayed in Aug 2022
Solo travellers
46 review
3.0/5
Posted on Sep 11, 2022
The hotel is ok. A problem with black mold in some rooms is evident and a damp smell in many. During the outbreak they served food but it wasn’t cheap and they couldn’t make changes to assist with soy sauce allergy. Also. The breakfast was terrible for a foreigner. Literally nothing edible besides rice congee. The did refund me when I wanted to check out early which is commendable and the rooms are quite nice albeit old. the pool was fantastic
Response from Property: Dear guests and friends, hello! Thank you for choosing to stay at Sunlight Clarke Quay Hotel Sanya and sharing your stay experience with us. Carla Hotel is adjacent to the beautiful and romantic Sanya Bay, the famous "Coconut Dream Corridor". The transportation here is convenient and fast. It is only a 15-minute drive from the city center, a 15-minute drive from Sanya Phoenix Airport, and a 20-minute drive from Sanya Railway Station. Traffic information: No. 4 bus can reach the railway station; No. 8 bus can reach the airport; No. 7 bus can reach Jiefang Road; tourist buses can reach most of Sanya's scenic spots, such as: Yalong Bay, Dadonghai, urban areas, Tianya Haijiao, Nanshan Temple, The size of the cave and so on. Beautiful and romantic carat, looking forward to your coming again with your family and friends!
nabiki2
Guestroom - Garden-View (Double bed)
Stayed in Jul 2022
Couples
28 review
5.0/5
Outstanding
Posted on Jul 9, 2022
The room is large and clean. The hotel is located across the street from the beach and right next to a food street that has good seafood and bbq options which are affordable and delicious. The hotel also had some small convenience stores in the lobby which were very helpful. The breakfast is not great, to be honest. But this is still a great choice for a large, clean room in a great location for a very good price and a nice pool. We had an excellent stay and view from our balcony! We will be back!
Response from Property: Dear Guest,Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. Welcome to choose our hotel again!
Belenardo
Deluxe Suite - 1-Bedroom, Sea-View (2 beds)
Stayed in Jul 2022
Family
2 review
4.7/5
Amazing
Posted on Aug 1, 2022
Stayed here many times. It has deteriorated since the pandemic with fewer staff for upkeep. Simple hotel with a ok breakfast. Beach is very close along with restaurants. Rooms are clean and spacious with daily cleaning. The only problem was the beach area. Few chairs were available and were locked up. The local vendors use the chairs as a home base and take up most of the unlocked chairs. Some days they would let us use them and other days we had to wait for hotel staff to come unlock the other chairs. One day they asked a couple to pay for a chair as we waited, after some haggling they gave us a chair since we were staying at the hotel. It was a small problem, but a unneeded hassle on our holiday. We would stay here again and hope they clean up the beach area.
Response from Property: Dear guests and friends, hello! Thank you for choosing to stay at Sunlight Clarke Quay Hotel Sanya and sharing your stay experience with us. Carla Hotel is adjacent to the beautiful and romantic Sanya Bay, the famous "Coconut Dream Corridor". The transportation here is convenient and fast. It is only a 15-minute drive from the city center, a 15-minute drive from Sanya Phoenix Airport, and a 20-minute drive from Sanya Railway Station. Traffic information: No. 4 bus can reach the railway station; No. 8 bus can reach the airport; No. 7 bus can reach Jiefang Road; tourist buses can reach most of Sanya's scenic spots, such as: Yalong Bay, Dadonghai, urban areas, Tianya Haijiao, Nanshan Temple, The size of the cave and so on. Beautiful and romantic carat, looking forward to your coming again with your family and friends!
Guest User
Chlna Yacht Room
Stayed in Jul 2021
Couples
3 review
1.0/5
Posted on Jul 13, 2021
Definitely would not recommend. Feels more like one star that’s not worth the price. Most of the “amenities” offered are a lie. Private beach is not private at all. It’s just a beach full of jet ski so if you enjoy swimming and breathing in petrol, go for it. Swimming pool smells strongly of chloride. Apartment is very poor quality with mold and wallpapers falling off due to poor conditions. Breakfast was really bad. The western restaurant that is still advertised even in the elevator of a hotel, does not exist. The service is rude and dismissive. At the end we canceled after one night.
Response from Property: Dear guests, thank you very much for choosing Sanya Chenguang Clarke Quay Hotel. We are deeply sorry for the unpleasant thing that happened to you. The hotel has been attacked by the sea breeze all the year round, which will cause some old facilities and equipment, but please believe that we have never slowed down in maintaining and replacing the hotel's facilities and equipment. The hotel will continue to improve its own conditions to strive for every One guest provides a better stay experience. We will definitely strengthen the daily inspection of facilities and equipment in the future, in order to provide guests with a warm and comfortable environment, the hotel will invest a lot of manpower and material resources to maintain the hotel facilities and equipment every year, and we will continue to improve and create better living. environment to meet the needs of guests; because the content expressed on the platform is not complete, the hotel does not display the service of free dry cleaning on the platform. We attach great importance to your opinion, and I will feedback it to the relevant departments and improve it. All the staff of Sanya Chenguang Clarke Quay Hotel hope to meet you in the hotel next time. I wish you and your family a happy and happy life!
Anonymous User
Guestroom - Garden-View (2 beds)
Stayed in Apr 2024
Business travellers
49 review
5.0/5
Outstanding
Posted on Apr 9, 2024
The hotel is relatively close to the airport. It can be reached in ten minutes by car without traffic jams, but it takes 10-15 minutes in traffic jams. There are many barbecue restaurants and restaurants nearby, and takeout is also very convenient.
Original TextTranslated by Google
Response from Property: Dear distinguished guest, hello! Thank you for choosing to stay at Sanya Chenguang Clarke Quay Hotel and leaving your review. Your satisfaction is the driving force for all our staff to move forward. The hotel is located in the core area of ​​Sanya Bay, only one road away from the seaside. It is the best place to watch the sunset in Sanya. There is a snack street next to the hotel and the transportation is convenient. It is only a 15-minute drive from the city center, a 15-minute drive from Sanya Phoenix Airport, and a 20-minute drive from Sanya Station. Transportation information: Bus No. 8 reaches the airport; tourist buses can reach major tourist attractions in Sanya, such as: Yalong Bay, Dadonghai, urban area, Tianya Haijiao, Nanshan Temple, large and small caves, etc. I wish you a happy life and all your wishes come true!
Guest User
Guestroom - Garden-View (2 beds)
Stayed in Mar 2024
Family
21 review
5.0/5
Outstanding
Posted on Mar 31, 2024
The hotel is very good, very close to Coconut Dream Corridor and Sanya Bay, just across the road. It only takes two or three minutes to walk. There is also free travel photography. The room is large and the breakfast is rich. It is suitable for a family trip.
Original TextTranslated by Google
Response from Property: Dear distinguished guest, hello! Thank you for choosing to stay at Sanya Chenguang Clarke Quay Hotel and leaving your review. Your satisfaction is the driving force for all our staff to move forward. The hotel is located in the core area of ​​Sanya Bay, only one road away from the seaside. It is the best place to watch the sunset in Sanya. There is a snack street next to the hotel and the transportation is convenient. It is only a 15-minute drive from the city center, a 15-minute drive from Sanya Phoenix Airport, and a 20-minute drive from Sanya Station. Transportation information: Bus No. 8 reaches the airport; tourist buses can reach major tourist attractions in Sanya, such as: Yalong Bay, Dadonghai, urban area, Tianya Haijiao, Nanshan Temple, large and small caves, etc. I wish you a happy life and all your wishes come true!
Guest User
Guestroom - Garden-View (2 beds)
Stayed in Mar 2024
Family
3 review
3.7/5
Posted on Apr 5, 2024
The room was relatively big, but maybe it was because the beach was smellier than the supermarket, so it was better to change the room later. Special thanks to the lady who changed my room. She was very enthusiastic and patient, and also helped me carry my luggage. The hotel breakfast is very solid, much better than eating out, and tastes good. The most satisfying thing is that the balcony has a sea view. You can go downstairs and cross the road to the seaside, which is very convenient. There are only a few places to eat around. The seafood stall at the end of the street next to it is pretty good, and the barbecue tastes good.
Original TextTranslated by Google
Response from Property: Dear distinguished guest, hello! Thank you for choosing to stay at Sanya Chenguang Clarke Quay Hotel and leaving your review. Your satisfaction is the driving force for all our staff to move forward. The hotel is located in the core area of ​​Sanya Bay, only one road away from the seaside. It is the best place to watch the sunset in Sanya. There is a snack street next to the hotel and the transportation is convenient. It is only a 15-minute drive from the city center, a 15-minute drive from Sanya Phoenix Airport, and a 20-minute drive from Sanya Station. Transportation information: Bus No. 8 reaches the airport; tourist buses can reach major tourist attractions in Sanya, such as: Yalong Bay, Dadonghai, urban area, Tianya Haijiao, Nanshan Temple, large and small caves, etc. I wish you a happy life and all your wishes come true!
Guest User
Guestroom - Garden-View (2 beds)
Stayed in Mar 2024
Solo travellers
4 review
4.7/5
Amazing
Posted on Mar 13, 2024
It is very close to the sea and opposite the Coconut Dream Corridor. There are food stalls around the hotel. It is convenient to eat. There is a bus stop when you go out. You can go directly to the scenic spots by bus. In this location, the price/performance ratio is not bad. After all, the room rate is relatively cheap.
Original TextTranslated by Google
Response from Property: Dear distinguished guest, hello! Thank you for choosing to stay at Sanya Chenguang Clarke Quay Hotel and leaving your review. Your satisfaction is the driving force for all our staff to move forward. The hotel is located in the core area of ​​Sanya Bay, only one road away from the seaside. It is the best place to watch the sunset in Sanya. There is a snack street next to the hotel and the transportation is convenient. It is only a 15-minute drive from the city center, a 15-minute drive from Sanya Phoenix Airport, and a 20-minute drive from Sanya Station. Traffic information:; Bus No. 8 reaches the airport; tourist buses can reach major tourist attractions in Sanya, such as Yalong Bay, Dadonghai, urban area, Tianya Haijiao, Nanshan Temple, large and small caves, etc. I wish you a happy life and all your wishes come true!
Guest User
Guestroom - Garden-View (2 beds)
Stayed in Feb 2024
Other
2 review
2.7/5
Posted on Mar 3, 2024
I stayed here once in 2015, and this time it can be said that I revisited an old hotel. The location of the hotel is quite good. Facing Sanya Bay and Coconut Grove Avenue, it is convenient for eating and traveling. There are not as many people as there are around Haiyue Square, so it is suitable for both static and active activities. In Sanya Bay, it is rare to have such unique environmental conditions without high prices. All in all, the price/performance ratio is very good. If you don’t have too many requirements for hotel service and decoration and other details, Clarke Quay is indeed a good choice. Let’s talk about but below. A few days after checking in, the front desk clerk called me out of nowhere and said that he needed to repair something and hoped that we would change to another room. This time I booked a yacht room for an elderly person. It was arranged on the 10th floor when I checked in. The elderly family was originally very satisfied, but the room was changed to the 5th floor on the other side...I instantly felt that the guy at the front desk was really nice. Calculative, so smart, so witty! I really don't want to say anything unpleasant, but this arrangement definitely reflects the lack of respect for customers in the hotel's service concept. Of course, if you say that my price of more than 700 per night corresponds to such a service, then just pretend that I didn't say so. Attached are a few photos taken at the hotel, and I wish future travelers a happy trip!
Original TextTranslated by Google
Response from Property: Hello dear guests! Thank you for visiting Sanya Chenguang Clarke Quay Hotel many times. We apologize for not giving you a perfect stay experience. The yacht sea view room you stayed in had a circuit failure that day and needs to be repaired in time. For the safety of you and your family and the safety of you during your stay in the hotel. For a better experience, the front desk staff will call to communicate with you to upgrade to a one-bedroom, one-living room suite with 180-degree sea view on the 5th floor. At the same time, the room will be changed only with your consent. If you have any discomfort during your stay in the hotel, you can Give us timely feedback so that we have the opportunity to make up for it and provide you with more satisfactory services. As you said, our hotel is indeed the most cost-effective hotel in Sanya Bay. We will always greet every guest with better service. Finally, I wish you a happy life!
Guest User
Guestroom - Garden-View (Double bed)
Stayed in May 2024
Business travellers
3 review
5.0/5
Outstanding
Posted on May 2, 2024
The location is very good, the environment is beautiful, and the sea is right outside the door. I am very satisfied. The hotel staff Lin Jian's service is very kind and praised.
Original TextTranslated by Google
Guest User
Superior Sea-view Twin Room
Stayed in Apr 2024
Friends
1 review
5.0/5
Outstanding
Posted on Apr 26, 2024
The hotel is overall good, clean, and the service is very good, especially Lin Jian's attentive service. The hotel is close to the seaside. The hotel can also sign up for a shuttle bus to the duty-free shop, which is very good.
Original TextTranslated by Google
Response from Property: Dear distinguished guest, hello! Thank you for choosing to stay at Sanya Chenguang Clarke Quay Hotel and leaving your review. Your satisfaction is the driving force for all our staff to move forward. The hotel is located in the core area of ​​Sanya Bay, only one road away from the seaside. It is the best place to watch the sunset in Sanya. There is a snack street next to the hotel and the transportation is convenient. It is only a 15-minute drive from the city center, a 15-minute drive from Sanya Phoenix Airport, and a 20-minute drive from Sanya Station. Transportation information: Bus No. 8 reaches the airport; tourist buses can reach major tourist attractions in Sanya, such as: Yalong Bay, Dadonghai, urban area, Tianya Haijiao, Nanshan Temple, large and small caves, etc. I wish you a happy life and all your wishes come true!
Guest User
Superior Sea-view Twin Room
Stayed in Apr 2024
Solo travellers
1 review
5.0/5
Outstanding
Posted on Apr 22, 2024
The hotel is located near the sea, and sea view rooms can be seen directly from the balcony. The location is good, just across the road is the beach. The hotel provides two tickets to Binang Valley and can make an appointment to go to the duty-free city (although I didn't go to 2333). The service was considerate and they even upgraded my room for free when there was enough room.
Original TextTranslated by Google
Response from Property: Dear distinguished guest, hello! Thank you for choosing to stay at Sanya Chenguang Clarke Quay Hotel and leaving your review. Your satisfaction is the driving force for all our staff to move forward. The hotel is located in the core area of ​​Sanya Bay, only one road away from the seaside. It is the best place to watch the sunset in Sanya. There is a snack street next to the hotel and the transportation is convenient. It is only a 15-minute drive from the city center, a 15-minute drive from Sanya Phoenix Airport, and a 20-minute drive from Sanya Station. Transportation information: Bus No. 8 reaches the airport; tourist buses can reach major tourist attractions in Sanya, such as: Yalong Bay, Dadonghai, urban area, Tianya Haijiao, Nanshan Temple, large and small caves, etc. I wish you a happy life and all your wishes come true!
Guest User
Guestroom - Garden-View (2 beds)
Stayed in Apr 2024
Couples
6 review
5.0/5
Outstanding
Posted on Apr 10, 2024
Fu Lianyuan at the front desk has very good service and handles business quickly and conscientiously!
Original TextTranslated by Google
Response from Property: Dear distinguished guest, hello! Thank you for choosing to stay at Sanya Chenguang Clarke Quay Hotel and leaving your review. Your satisfaction is the driving force for all our staff to move forward. The hotel is located in the core area of ​​Sanya Bay, only one road away from the seaside. It is the best place to watch the sunset in Sanya. There is a snack street next to the hotel and the transportation is convenient. It is only a 15-minute drive from the city center, a 15-minute drive from Sanya Phoenix Airport, and a 20-minute drive from Sanya Station. Transportation information: Bus No. 8 reaches the airport; tourist buses can reach major tourist attractions in Sanya, such as: Yalong Bay, Dadonghai, urban area, Tianya Haijiao, Nanshan Temple, large and small caves, etc. I wish you a happy life and all your wishes come true!
Guest User
Guestroom - Garden-View (2 beds)
Stayed in Apr 2024
Solo travellers
26 review
5.0/5
Outstanding
Posted on Apr 7, 2024
The best choice for watching the sea, affordable and convenient to and from the airport!
Original TextTranslated by Google
Response from Property: Dear distinguished guest, hello! Thank you for choosing to stay at Sanya Chenguang Clarke Quay Hotel and leaving your review. Your satisfaction is the driving force for all our staff to move forward. The hotel is located in the core area of ​​Sanya Bay, only one road away from the seaside. It is the best place to watch the sunset in Sanya. There is a snack street next to the hotel and the transportation is convenient. It is only a 15-minute drive from the city center, a 15-minute drive from Sanya Phoenix Airport, and a 20-minute drive from Sanya Station. Transportation information: Bus No. 8 reaches the airport; tourist buses can reach major tourist attractions in Sanya, such as: Yalong Bay, Dadonghai, urban area, Tianya Haijiao, Nanshan Temple, large and small caves, etc. I wish you a happy life and all your wishes come true!