Best Western Plus Searcy Inn

It was a fine place to stay.

I loved the hot tube in the room. Bed left a lot to be desired and they needed more pillows

Did not get the room I booked and instead of letting us switch rooms to the one we wanted when it was available they proceeded to say that we couldn't be in that room because including myself there were three people, myself and my two small children, although we've stayed in the same room the time before and it was fine they were very unaccommodating

The location was perfect! Right off of the highway, close to restaurants, great parking.

Property and room were very clean. Pool water was warm but pool area was very cold, about 52 degrees per my phone. Convenient location close to everything.

I am disappointed in the way I have been treated while staying at this property. I have stayed at this location on two separate occasions for multiple days. Each time I stay my room key does not work after 24 hours. I asked others who were staying at the property and they seem to have never had this problem. I travel alone and I feel my safety is put at risk when other hotel guest see me walking to my room alone for the key not to work. I am hoping this is not a discrimination issue.

Staff when called by my girlfriend for information was rude and condescending. First room checked into looked as if the bed was remade with old lenins, having stains on the sheets and hair on pillows. Dust and what looked like animal hair was found in the room as well. Staff was accomadating once issues were addressed and checked us into a different room, but was condecending after asking us to point out issues for them, saying room was clean afterward and dissmissed our concerns. Second room was found to be in similar condition after trying to settle down. Beds were very uncomfortable, as if they were cheap spring beds, and thin blankets during colder tempteratures. Tub was filthy in second room with dirt and grime coming off with disinfecting wipes prior to our use. Wifi wouldn't let us connect with password provided. With spending nearly $200 for a single night I expected a higher quality room than what I could have recieved from a cheap motel. Will not return. Recommend new comers stay at another nearby motel.

Easy check in and accessible from main highway. Pleasant and helpful receptionist. Several eating places near hotel. Good water pressure in shower, AC works well and is quiet. Nicely decorated and clean attractive property.