The Kunlun Jing An

The Kunlun Jing An Reviews

The Kunlun Jing An

No. 250 Huashan Road, Shanghai, ChinaView Hotel Details
The Kunlun Jing An
The Kunlun Jing AnThe Kunlun Jing AnThe Kunlun Jing An
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The Kunlun Jing An Guest Reviews

4.5/5
Great
4349 Reviews
Verified reviews
Location4.6
Amenities4.4
Service4.5
Cleanliness4.5
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All Reviews(4349)
Positive reviews(4110)
Reviews with photos/video(742)
Friendly front desk staff(123)
Parking difficult(101)
Close to metro(92)
Loved the night views(91)
Perfect for business trips(78)
Luxurious(44)
Great swimming pool(41)
Excellent afternoon tea(25)
Negative reviews(239)
Guest User
Deluxe King Room
Stayed in Apr 2024
Couples
17 Reviews
5.0/5
Outstanding
Posted on May 5, 2024
Whenever I visit Shanghai, I book this hotel. It’s perfect. There was even a concert / festival going on across the street this stay.
Response from Property: Just wanted to thank you for your recent stay here at The Kunlun Jing An! So glad you were able to experience our authentic The Kunlun Jing An hospitality. And we're happy that you enjoyed musical performance in the hotel lobby. We look forward to seeing you soon.
Isadora
Deluxe King Room
Stayed in Apr 2024
Family
12 Reviews
3.0/5
Posted on Apr 28, 2024
Not good enough….The hotel is in a good location and has a decent breakfast , the area where the breakfast is served is quite charming. The hotel is big, but very dated looks like it was a big hotel in the 80s or 90s and hasn’t updated the style since. The rooms are not very big and the decor is tired. The hotel staff is not very friendly, quite the opposite, especially front desk. The cooking staff from breakfast is lovely though,l. The swimming pool is not great, the water is very cold. Too pricey for what it offers, even for Shanghai prices.
Response from Property: Thank you for taking the time to write a review about your recent stay at our hotel. We appreciate your feedback and we’re very sorry you were unhappy with guest room. We have addressed these issues with our staff. Exceptional Guest service is the foundation of our brand promise and your feedback will help us improve. We hope to have another opportunity to serve you, if your travels bring you back to our area.
Guest User
Deluxe King Room
Stayed in Apr 2024
Couples
34 Reviews
4.7/5
Amazing
Posted on May 1, 2024
Nice hotel close to Jingan subway station, just a few minutes of walk away. Nice spa area with sauna, steam room and jacuzzi and small pool. Clean and well maintained. Check in was slow.
Response from Property: Thank you for taking the time to write a review about your recent stay at our hotel. We appreciate your feedback. Guest feedback is incredibly important to us and we are taking your comments into consideration as we improve our on-property experience. We hope to have another opportunity to serve you, if your travels bring you back to our area.
Lynette
Grand Primeir Panorama
Stayed in Apr 2024
Solo travellers
1 Reviews
5.0/5
Outstanding
Posted on May 2, 2024
Awesome service both room and dinning. Nice view from executive lounge as well.
Response from Property: Just wanted to thank you for your recent stay here at The Kunlun Jing An! So glad you were able to experience our authentic The Kunlun Jing An hospitality. We look forward to seeing you soon.
Delil (Shanghai)
Executive Deluxe Twin Room
Stayed in Dec 2023
Family
21 Reviews
5.0/5
Outstanding
Posted on Dec 30, 2023
We stay here a lot we love it. It is convenient, the breakfast buffet has a great range of food, the staff are attentive, the beds are great and the views are amazing. The executive lounge has an array of food and drinks which are just right for afternoon tea or a snack or wine after dinner. We will be back again.
Response from Property: Just wanted to thank you for your recent stay here at The Kunlun Jing An! So glad you were able to experience our authentic The Kunlun Jing An hospitality. We look forward to seeing you soon.
Guest User
Grand Primeir Panorama
Stayed in Dec 2023
Couples
22 Reviews
5.0/5
Outstanding
Posted on Dec 12, 2023
An unexpected pleasant surprise located in an amazing part of Shanghai which enables travelers of all sorts to access anything or anywhere in the cosmopolitan city.
Response from Property: Just wanted to thank you for your recent stay here at The Kunlun Jing An! So glad you were able to experience our authentic The Kunlun Jing An hospitality. We look forward to seeing you soon.
Guest User
Deluxe King Room
Stayed in Apr 2024
Family
2 Reviews
5.0/5
Outstanding
Posted on May 5, 2024
Beautiful hotel. Conveniently located next to Jingan subway Station, near Jing an Temple, shopping malls, shopping streets, and the French Concession. Easy for taxi drivers to find. More than sufficient nice dining options around the hotel. And located next to a Lawsons. The hotel is friendly staffed and the hotel rooms offer great views over the city. The interior of the hotel rooms are a little outdated but nevertheless they are well-equipped, clean and well-maintained.
Response from Property: Thank you for taking the time to write a review about your recent stay at our hotel. We appreciate your feedback. Guest feedback is incredibly important to us and we are taking your comments into consideration as we improve our on-property experience. We hope to have another opportunity to serve you, if your travels bring you back to our area.
JJ87
Deluxe King Room
Stayed in Oct 2023
Couples
42 Reviews
4.5/5
Great
Posted on Oct 30, 2023
The room is elegant and the king bed very comfortable. The location in the heart if Jing'an Temple is convenient for bars and restaurants. Breakfast is a bit pricy.
Response from Property: Just wanted to thank you for your recent stay here at The Kunlun Jing An! So glad you were able to experience our authentic The Kunlun Jing An hospitality. We look forward to seeing you soon.
thisismandy
Deluxe King Room
Stayed in Apr 2024
Friends
18 Reviews
4.7/5
Amazing
Posted on Apr 28, 2024
This is my third stay at the Kunlun. It's a really well priced quality hotel. I was a little disappointed in the breakfast this stay, I felt like the quality had gone down a little. During peak time (around 9-9:30am) the food in a number of areas had been eaten and not replenished. The service in the bar downstairs was a bit slow, it took a really long time to make the cocktails on both afternoons we visited. Having said that, the caipirinhas were delicious! The staff are always lovely, especially in housekeeping. This is a really good hotel to use as a base for weekend visits in Shanghai.
Response from Property: Thank you for taking the time to write a review about your recent stay at our hotel. We appreciate your feedback. Guest feedback is incredibly important to us and we are taking your comments into consideration as we improve our on-property experience. We hope to have another opportunity to serve you, if your travels bring you back to our area.
robin
Grand Deluxe King Room
Stayed in Apr 2024
Solo travellers
1 Reviews
3.5/5
Posted on Apr 21, 2024
Breakfast was okay, but there were not enough seats. People have to wait on line to find a seat. Room very outdated with an oldschool bath/shower combination. Front office staff was very friendly during check-in
Response from Property: Thank you for taking the time to write a review about your recent stay at our hotel. We appreciate your feedback and we’re very sorry you were unhappy with guest room. Guest feedback is incredibly important to us and we are taking your comments into consideration as we improve our on-property experience. We hope to have another opportunity to serve you, if your travels bring you back to our area.
Guest User
Deluxe King Room
Stayed in Apr 2024
Business travellers
6 Reviews
4.7/5
Amazing
Posted on Apr 4, 2024
Nice hotel combined with a good location in downtown. Easy to reach all need facilities in walking distance
Response from Property: Thanks for your kind comments about your recent stay with us. Hope to see you return again soon. Safe travels.
Laowai on the Loose
Grand Primeir Panorama
Stayed in Mar 2024
Couples
3 Reviews
5.0/5
Outstanding
Posted on Apr 15, 2024
The hotel is very close to the city center and an easy walk or a short Didi ride to a lot of the common tourist destinations and shopping malls. The hotel was very clean and well kept and the staff was very courteous and helpful. There is a bakery, restaurant and bar in the hotel if you're trying to stay in or if the weather isn't on your side.
Response from Property: Thank you for taking the time to write a review about your recent stay at our hotel. We appreciate your feedback. Guest feedback is incredibly important to us and we are taking your comments into consideration as we improve our on-property experience. We hope to have another opportunity to serve you, if your travels bring you back to our area.
BillyUK
Deluxe King Room
Stayed in Oct 2023
Friends
9 Reviews
5.0/5
Outstanding
Posted on Oct 23, 2023
Trained staff, very polite. So happy with this place and ill definitely book again.
Response from Property: Thank you for your review. I am pleased to hear you enjoyed your stay and will let our team member know that they helped you have a great stay with us. All of us at The Kunlun Jing An are passionate about hospitality and we hope to see you again soon.
Guest User
Executive Grand Primeir Panorama
Stayed in Mar 2024
Couples
14 Reviews
5.0/5
Outstanding
Posted on Mar 24, 2024
Amazing stay. The front desk changed our room without hesitation after our request. Special thanks to Stella and Bob at the executive club, consumate professionals and super nice
Response from Property: Thank you for your review. I am pleased to hear you enjoyed your stay and will let Stella & Bob know that they helped you have a great stay with us. All of us at The Kunlun Jing An are passionate about hospitality and we hope to see you again soon.
MN
Deluxe King Room
Stayed in Mar 2024
Solo travellers
2 Reviews
5.0/5
Outstanding
Posted on Apr 2, 2024
Very pleasant stay! Located in the heart of Shanghai and walking distance to many places.
Response from Property: Thank you for taking the time to write a review about your recent stay at our hotel. We appreciate your feedback. Guest feedback is incredibly important to us and we are taking your comments into consideration as we improve our on-property experience. We hope to have another opportunity to serve you, if your travels bring you back to our area.