Anonymous User
April 2, 2024
When we arrived at the hotel, a male employee and several female employees did not say any greetings and looked at us blankly. It was me who said, "Hello, we have reserved a room." Only then did the other party react. . The front desk also gave a small advertisement when giving the room card, which is... unnecessary. I called the room to ask how to connect to the Internet. When the call ended, the staff said: "No problem, I'm hanging up now."
There is a clear lack of training in these words.
The floor signage is very unclear. Please remind me that the window outside the room is made of steel. I also read other people’s reviews and photos. There is a small seat in the superior king room. One side of my room is against the wall and only the bedside table is on the other side. The size does not match the photo. , it can only be said that this hotel room has fulfilled its role of staying overnight.
In addition, there was very little communication when checking in. Since we were checking in with passports, the staff was obviously very unfamiliar. They were flipping through page after page to find information. I would like to say that you can ask us directly for the information on the visa page of the passport information page. During the check-in period, we passed by the front desk and found that other guests had also used their passports to check in. The front desk staff was still very confused and looked at page after page with an expressionless face.
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