Disappointing experience, we booked this hotel expecting IHG standards at this place, but instead we got this experience:
-we had to change the room a couple of times because of strong cigarette smell (on a non-smoking floor)
-the room we ended up staying at had an opened medicine box in the fridge, and there were a lot of stains and hair on the carpet
-loud noise from the street and metro, even on the 26th floor
-when approaching and talking to the receptionist, I was ignored, she would directly turn to my Chinese boyfriend and not even greet me. Same happened at check-out
-public area was not clean, used face masks on the sofas