Hotel Shanghai Sheshan Oriental - Handwritten Collection Reviews
Hotel Shanghai Sheshan Oriental - Handwritten Collection
Lane 3388, Sichen Road, Songjiang District, Shanghai, 201601, ChinaView Hotel Details
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Hotel Shanghai Sheshan Oriental - Handwritten Collection Guest Reviews
4.5/5
Good
3475 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.4
Service4.5
Cleanliness4.6
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All reviews(3475)
Positive reviews(3341)
Reviews with photos/video(1605)
Great swimming pool(1072)
Perfect for kids(1044)
Loved the beach(327)
Has play area for children(198)
Delicious buffet(148)
Tasty dinner(91)
Clean pool(64)
Negative reviews(126)
Romano
Luxury Room
Stayed in Oct 2024
Family
9 review
5.0/5
Outstanding
Posted on Oct 7, 2024
Family friendly hotel. Breakfast was delicious. Definitely worth it and I will be coming back again.
Response from Property: Dear guest, Thank you very much for your review highlighting your positive experience during your recent stay at the Shanghai Sheshan Handwritten Oriental. I am very pleased to learn that you enjoyed your stay with us. Thank you for your kind comment, your satisfaction is always our pursuit. Once again, thank you for taking the time to write and share your experience with us. We hope we have the pleasure of welcoming you back to Sheshan soon.
Suzanevn
Deluxe Queen Room
Stayed in Oct 2024
Couples
1 review
5.0/5
Outstanding
Posted on Oct 4, 2024
Perfect place for a little “beach” getaway within Shanghai! Lovely rooms, wide range of activities on the property, and fantastic pool with a beachfront for kids to play and adults to rest on the sun-loungers. The restaurant has fantastic service and decent dinner and breakfast buffets. Highly recommend!
6/8
Response from Property: Dear guest, Thank you very much for your review highlighting your positive experience during your recent stay at the Shanghai Sheshan Handwritten Oriental. I am very pleased to learn that you enjoyed your stay with us. Thank you for your kind comment, your satisfaction is always our pursuit. Once again, thank you for taking the time to write and share your experience with us. We hope we have the pleasure of welcoming you back to Sheshan soon.
WorldCitizen101
Superior Room
Stayed in Sep 2024
Couples
10 review
5.0/5
Outstanding
Posted on Sep 15, 2024
A wonderful place for a getaway in Shanghai. Relaxing pool ( almost no one when we were there 👍) . Ok breakfast.
Response from Property: Dear guest, Thank you very much for your review highlighting your positive experience during your recent stay at the Handwritten Collection Shanghai Sheshan Oriental. I am very pleased to learn that you enjoyed your stay with us. Thank you for your kind comment, your satisfaction is always our pursuit. Once again, thank you for taking the time to write and share your experience with us. We hope we have the pleasure of welcoming you back to Sheshan soon.
Mairead O Dowd
Deluxe Queen Room
Stayed in Sep 2024
Couples
21 review
5.0/5
Outstanding
Posted on Oct 4, 2024
Gorgeous rooms and pool! Absolutely wonderful place to stay during the warm weather for their amazing outdoor pool!
Response from Property: Dear guest, Thank you very much for your review highlighting your positive experience during your recent stay at the Shanghai Sheshan Handwritten Oriental. I am very pleased to learn that you enjoyed your stay with us. Thank you for your kind comment, your satisfaction is always our pursuit. Once again, thank you for taking the time to write and share your experience with us. We hope we have the pleasure of welcoming you back to Sheshan soon.
Ceejay85
Superior Room
Stayed in Aug 2024
Couples
17 review
4.7/5
Amazing
Posted on Aug 5, 2024
Good place out in songjiang. Friendly with English speaking staff. Indoor and outdoor pools.
Response from Property: Dear guest, On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at Handwritten Shanghai Sheshan Oriental.
Bridget Esam
Deluxe Queen Room
Stayed in Jul 2024
Solo travellers
5 review
3.7/5
Posted on Jul 28, 2024
The hotel is a little out of the way but This pool is amazing and well worth the trip out!
You get a beach feel while being in a pool!
Pablo on check in was awesome, super helpful and very accommodating
Response from Property: Dear guest, Thank you very much for your review highlighting your positive experience during your recent stay at the Handwritten Shanghai Sheshan Oriental. I am very pleased to learn that you enjoyed your stay with us. Thank you for your kind comment, your satisfaction is always our pursuit. Once again, thank you for taking the time to write and share your experience with us. We hope we have the pleasure of welcoming you back to Sheshan soon.
doc_fyg
Deluxe Queen Room
Stayed in Apr 2024
Solo travellers
11 review
4.7/5
Amazing
Posted on Apr 3, 2024
it was good for having a relaxing time and getting out of the city but not too far from it. very accessible now as it is only about 1 km from the subway station, too bad it is a very lean season so the hotel was really quite, no breakfast buffet offered at the time I stayed but I had a wonderful brunch at Royal Restaurant, the Chinese dim-sum buffet resto at the hotel, delicious food and had a good offer too at only 99 rmb. although the hotel is niw a bit old as it used to be Sofitel Sheshan, I bet this place is busy during summer since there is a big pool outside and beautiful garden too. Thanks for the friend staff Sue and Bill.
6/10
Response from Property: Dear esteemed guest, thank you for sharing your valuable comment with us. It is our great honor to accommodate you with our best service. As you mentioned, our hotel is known for its 4400 square meter outdoor swimming pool and beach. We are pleased to share that our outdoor swimming pool will be open from April 29 this year. Looking forward to your next visit!
Hugh Alexander Rotinoff
Stayed in Sep 2024
Family
4 review
4.2/5
Very Good
Posted on Oct 1, 2024
Great pool for families. The rooms were a good size, but had a smell in our room, maybe from previous smokers.
Response from Property: Dear Guest, Thank you for taking the time to tell us about your experience at the Shanghai Sheshan Handwritten Collection Oriental. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
Helloooo_
Prestige Suite
Stayed in Sep 2024
Family
18 review
2.5/5
Posted on Sep 18, 2024
I don't usually leave the review but this one you guys need to refer.
*Indoor swimming pool shower room: I've never experienced such a dirty place.
There is a lot of mould in the shower room. No one cleans the shower room. Never visit again. Worst / horrible experience.
*The living light(on the table) turns on by itself when sleeping. What was there? #8420.
*Nice beach(sand) with kids.
我通常不会离开评论,但这篇评论需要你们参考。
*室内游泳池淋浴房: 我从来没有经历过这样一个肮脏的地方。
淋浴间里有很多霉菌。 没有人打扫淋浴房。 再也不会去拜访了。 最糟糕/可怕的经历。
*睡觉时(桌子上的)活灯会自己亮起来。 #8420 了什么?
*漂亮的海滩(沙滩)与孩子。
*根据旅行。TRIP.COM APP,室内游泳池晚上9点关闭。 为了以防万一,我重新检查了接待处,一个接待员(男人)确信它在晚上8点关门。
当我下楼去健身房时,游泳池是开放的,一直开放到晚上9点。
Response from Property: Dear Guest, Thank you for taking the time to tell us about your experience at the Shanghai Sheshan Handwritten Collection Oriental. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
Ariadnita
Deluxe Queen Room
Stayed in Jul 2024
Couples
5 review
5.0/5
Outstanding
Posted on Aug 7, 2024
Perfect place to relax.
Response from Property: Dear guest, On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at Handwritten Shanghai Sheshan Oriental.
jkim90058
Prestige Suite
Stayed in Aug 2024
Family
5 review
3.7/5
Posted on Oct 25, 2024
Great location and a property with great potential that is run down from poor maintenance and management. Pitiful...
Response from Property: Dear Guest,Thank you for taking the time to tell us about your experience at the Shanghai Sheshan Handwritten Collection Oriental. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
Guest User
Deluxe Queen Room
Stayed in Aug 2024
Family
38 review
4.0/5
Very Good
Posted on Aug 28, 2024
After many years coming to this hotel, it's still good for spending a couple of days, specially with children. Nice service, good restaurants and big swimming pool.
Response from Property: Dear guest,On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at Handwritten Shanghai Sheshan Oriental. It is always encouraging to hear positive feedback, particularly when it comes from these who matter the most-You! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests.
Guest User
Superior Room
Stayed in Aug 2024
Family
4 review
5.0/5
Outstanding
Posted on Aug 20, 2024
It was a fantastic stay! Clean room, amazing swimming pool but the most important is absolutely fabulous service! Ryan Chen was exceptionally helpful!
F&B was great too. We loved the japanese set menu and breakfast! Everywhere we went to no matter what time of the day we saw Kevin :) looks like he is working 24/7 but always with warm smile and positive attitude.
Highly recommending everyone to stay in this hotel and for sure we’ll be back!
Response from Property: Dear guest, On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at Handwritten Shanghai Sheshan Oriental. It is always encouraging to hear positive feedback, particularly when it comes from these who matter the most-You! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests.
Guest User
Superior Room
Stayed in Aug 2024
Family
2 review
4.7/5
Amazing
Posted on Aug 13, 2024
Friendly hotel staff, improved English speakers since my last visit. Everything was excellent, my only advice would be tbe outside pool water level was a bit low and made it difficult for adults to swim. Other than that, we enjoyed the KTV booths, archery, and both pools.
Response from Property: Thank you very much for taking the time to share with us the feedback about your recent stay at Handwritten Shanghai Sheshan Oriental. I am very pleased to learn that you enjoyed your stay with us. Thank you for your kind comment, your satisfaction is always our pursuit.
Guest User
Superior Room
Stayed in Sep 2024
Family
20 review
4.7/5
Amazing
Posted on Oct 1, 2024
We’ve been before but it’s always a great staycation. Next best thing to a real beach.
Response from Property: Dear guest, On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at Handwritten Shanghai Sheshan Oriental.It is always encouraging to hear positive feedback, particularly when it comes from these who matter the most-You! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests. Please noted your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying .