Vienna International Hotel (Shanghai Wusongkou International Cruise Port Youyi Road Subway Station) Guest Reviews
9.7/10
Excellent
1198 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.7
Amenities9.7
Service9.8
Cleanliness9.8
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All reviews(1198)
Positive reviews(1185)
Reviews with photos/video(165)
Classy environment(117)
Delicious breakfast(102)
Friendly front desk staff(77)
Perfect for business trips(50)
Many amenities(47)
Convenient parking(46)
Well decorated(24)
Close to metro(12)
Negative reviews(13)
Claire
Executive Queen Room
Stayed in Oct 2024
Travel with friends
8 review
8.5/10
Very Good
Posted on Jan 14, 2025
Good choice for a night's stay before boarding the cruise in Shanghai. There are a couple mall within a short Didi ride's distance where you can find lots of western and Chinese eateries.
Response from Property: 尊敬的賓客:您好!有時幸福衹是一種感覺,衹要用心感受,它時刻會縈繞在我們身邊, 記憶中的很多東西,因為幸福的感覺,時間再久,心境依然不變。享受生活,分享喜悦, 感謝您對我們的喜愛,因為有您的認可,我們會倍加努力。再次感謝您的光臨!祝您生活愉快!
Rahul
Deluxe Family Room
Stayed in Oct 2023
Business travellers
4 review
10.0/10
Outstanding
Posted on Nov 27, 2023
The rooms are spacious and clean. Food is good. We stayed only for a night and it was very comfortable. Highly recommend.
Response from Property: The hotel's reply: Thank you for your perfect review. Your support and encouragement are our greatest motivation for moving forward. The hotel continuously strives to create a warm and comfortable living environment for guests, and meets the requirements of different guests with the highest cost performance. Vienna International Hotel Shanghai Baoshan Cruise Terminal Pangu Road Branch looks forward to your visit again!
Guest User
Business Queen Room
Stayed in Oct 2023
Business travellers
1 review
6.0/10
Posted on Feb 5, 2024
staff couldn't speak English, very remote location, hard time finding good place to eat
Response from Property: Dear guest! Hello! We are very sorry that the English speaking staff will not be at work that day because of the leave of the staff who can speak English, which will bring you an unpleasant stay. In the later stage, the hotel will also enhance the English learning of employees, and give priority to employees who can speak English in recruitment. The hotel is located in Baoshan District Public Security Bureau. Behind the prosecutor's office and the courtroom. It is a business hotel with many factories around, and there are more dining places on the east side of the hotel, including banquets, private dishes, Chinese food, barbecue, snacks and so on. Thank you again for visiting our hotel, and we apologize for the inconvenience caused by your stay! All staff at Vienna International Hotel wish you a happy New Year and a happy family!
Byungsu Jeong
Business Queen Room
Stayed in Aug 2023
Business travellers
61 review
7.5/10
Posted on Sep 21, 2023
Good enough for biz travelers
Breakfast good
Staff are kind
Response from Property: 酒店回覆內容:您的讚賞給予酒店很大的鼓舞,也是我們進步的動力,我們會繼續保持熱忱,致力讓每 一位賓客享有賓至如歸的入住感受,熱切期待您的再次光臨!
Guest User
Deluxe Double Bed Room With Fridge And Mobile Screen Casting
Stayed in Feb 2025
Business travellers
1 review
10.0/10
Outstanding
Posted on Mar 9, 2025
The room is clean and tidy. The service is excellent. The breakfast is delicious. It is self-service.
Complete facilities, very good problem solving, comfortable stay, soft bed, free parking, free gym, laundry room, no hesitation to give five-star praise
Original TextTranslated by Google
Response from Property: Dear guests: Hello! It is our great honor every time you choose us, and we are delighted by your consistent support. Looking forward to seeing you again! Thank you again for visiting us! I wish you a happy life.
Guest User
Superior Queen Room
Stayed in Jan 2025
Other
7 review
10.0/10
Outstanding
Posted on Feb 23, 2025
The hotel has a good location, free parking, and convenient subway station pick-up service. The interior is spacious, the environment is good, and there is a large bathtub, very comfortable!
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for choosing Vienna International Hotel. We are glad that you have a pleasant stay in our hotel. Thank you for your support and trust in the hotel, and thank you for your valuable suggestions for the hotel. We will continue to work hard to provide you with a more comfortable and warm stay experience. We look forward to your visit again.
Guest User
Superior Queen Room
Stayed in Jan 2025
Other
1 review
10.0/10
Outstanding
Posted on Feb 9, 2025
Hygiene: This is a hotel with good hygiene in the surrounding area
Environment: The environment is comfortable and quiet, and the hotel is also cost-effective
Service: The hotel staff is very considerate and will handle any problems as soon as possible.
Facilities: The hotel has complete facilities and is convenient and smart
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your stay and appreciation! We are glad to bring you a good time during your trip. Your praise is a great encouragement to the hotel and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience it again, and wish you a happy life!
Dusijie
Deluxe Standard Room With Mobile Screen Casting
Stayed in Dec 2024
Other
15 review
10.0/10
Outstanding
Posted on Jan 30, 2025
We were going on a cruise so we chose this Vienna Hotel because it is 4 kilometers away from Shanghai Wusongkou Port and is very close so we would not be late for boarding. We stayed for three days. First of all, I would like to praise the staff for being very enthusiastic. They provided breakfast, reception and room cleaning. All the staff were well-trained and worthy of praise. They made our stay feel especially warm like spring. The room is clean and tidy. Although the breakfast is not much, it is enough to fill you up and it is clean. Parking is convenient, I will book this place again if needed.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Sometimes happiness is just a feeling. As long as you feel it with your heart, it will always linger around us. Many things in our memory are because of the feeling of happiness. No matter how long time passes, our mood will remain unchanged. Enjoy life and share joy. Thank you for your love for us. With your recognition, we will work harder. Thank you again for visiting! I wish you a happy life!
Guest User
Business Queen Room
Stayed in Dec 2024
Business travellers
1 review
10.0/10
Outstanding
Posted on Jan 19, 2025
Facilities: Convenient, complete, easy to use, suitable for business travelers
Hygiene: The hotel room is clean and tidy, and the aunt cleans it carefully
Environment: Quiet and comfortable, breakfast is buffet style with rich dishes
Service: The hotel staff are very enthusiastic and the service is very thoughtful
The hotel has a good price/performance ratio and is the first choice for business trips. The facilities around the hotel are complete and convenient for travel. I often come to this hotel on business trips! I will come to this hotel again on business trip after the New Year
Original TextTranslated by Google
Response from Property: Dear guests: Hello! It is our great honor every time you choose us, and we are delighted by your consistent support. Looking forward to seeing you again! Thank you again for visiting! I wish you a happy life.
Guest User
Business Queen Room
Stayed in Nov 2024
Travel with friends
15 review
7.0/10
Posted on Jan 1, 2025
It's more than one kilometer away from the subway station, which is not very convenient
The receptionist was very nice, but they didn't give me a care package when I checked in. I didn't ask. Later I called and they said they forgot to send it. They only sent it after I asked them for the second time.
The hygiene is average, the tabletop is obviously stained, and it is black after wiping with a wet wipe
The booking description mentioned a mobile phone screen projection, but it turned out to be difficult to use. Apple phones could not project, which was stupid.
The shower experience is very poor, the water flow is sparse and rapid, it hurts when it hits the body, and the space is small
The design of the wash basin is problematic, and water overflows everywhere
The breakfast was good and rich.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for choosing Vienna International Hotel. We are very sorry that this stay has brought you a bad experience. Regarding your feedback on the screen projection problem, you can call the hotel front desk. We have a 24-hour professional engineering team that can come to assist us with the screen projection at any time. The hotel also provides free pick-up service to Youyi Road Metro Station. Next time you come, you can call the hotel in advance to book a car pick-up for you. Regarding the hygiene issues you reported, the hotel has immediately held a comprehensive hygiene inspection meeting for the housekeeping department today. A comprehensive clean-up will begin today. Regarding care packages, according to the regulations of the Shanghai Municipal Culture and Tourism Bureau, the hotel does not proactively provide them. If you need them, you can call the hotel front desk and they will deliver them to your room. Thank you again for your stay. All the hotel staff are looking forward to your next visit and wish you a happy life!
Guest User
Business Queen Room
Stayed in Oct 2024
Business travellers
22 review
10.0/10
Outstanding
Posted on Nov 24, 2024
Facilities: The hotel has complete facilities, and the rooms are bright and comfortable with excellent lighting.
Environment: The hotel is in a very convenient location with very convenient transportation. It is surrounded by the Youyi Road subway station and bus station. There are supermarkets, restaurants, food and shopping options nearby. You can also order takeout and have it delivered to your room by a robot.
Hygiene: The hygiene is excellent, the room is tidy and clean, the bathroom is separated into dry and wet areas, and the living environment is very comfortable. The rooms are clean and tidy, and warmly decorated.
Service: The hotel is cost-effective, the staff are very friendly and professional, making people feel very cordial and considerate, and the overall service level is very high.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your good comments on our hotel. We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel. We look forward to visiting you again and wish you a pleasant journey!
Guest User
Executive Queen Room
Stayed in Jul 2024
Business travellers
4 review
10.0/10
Outstanding
Posted on Aug 30, 2024
I would like to express my sincere gratitude for the warm service provided during this stay. From the moment we checked in, the waiters' smiles, enthusiasm and attentiveness made us feel at home. When we encountered problems, they were always there to help and made our journey smoother. Special thanks for the hot breakfast and coffee in the morning. In addition, the introduction to local attractions and some practical suggestions also made our trip more exciting. The waiters' professionalism and enthusiastic service far exceeded our expectations.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey
Guest User
Business Queen Room
Stayed in Jun 2024
Family
1 review
10.0/10
Outstanding
Posted on Aug 23, 2024
Very clean and comfortable to live in. The location of the hotel is convenient, and there are restaurants nearby. Brothers can stay here. Friends who drive trams, there are charging stations right next to the hotel, which is very convenient.
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you for your review! The hotel advocates "careful service". We are carefully discovering opportunities to provide you with services and provide you with a more satisfactory and comfortable rest environment! Your satisfaction is our pursuit! Looking forward to your visit again.
reedom……
Deluxe Standard Room With Mobile Screen Casting
Stayed in Apr 2024
Business travellers
26 review
10.0/10
Outstanding
Posted on May 3, 2024
Facilities: Very good
Hygiene: Clean and tidy, the room is very clean, no odor
Environment: Beautiful environment, convenient transportation,
Service: The hotel front desk is kind and answers all questions. The service attitude is very satisfactory
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your good comments on our hotel. We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel. I look forward to visiting you again and wish you a pleasant journey.
Anonymous User
Business Queen Room
Stayed in Mar 2024
Business travellers
10 review
10.0/10
Outstanding
Posted on Apr 11, 2024
The hardware facilities and services in all aspects are very good, quiet and warm, a must for business travel!
Original TextTranslated by Google
Response from Property: Hello! Thank you very much for your stay and praise! We are glad to bring you a wonderful time. Your praise has given great encouragement to the hotel and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience again, and wish you a happy life!