Shanghai Pudong International Airport BOAI Hotel Reviews

Response from Property: ❤免費洗衣烘乾❤看到您對小鉑的服務讚不絕口，我們的團隊激動不已！從床品的柔軟觸感，到角落的綠植點綴，每一處都承載着我們對品質的堅持。鉑愛始終相信，舒適的空間能治癒旅途的疲憊，願這份美好常伴您左右！

Response from Property: [Free shuttle bus to Pudong Airport and Disney + free parking] Dear distinguished guest, your recognition is the greatest motivation of Xiaobo, and we are deeply honored! Customer satisfaction is the service tenet we have always pursued. Our hotel is close to Shanghai Disneyland and Florentia Village, only a 15-minute drive from Shanghai Pudong Airport and a 5-minute drive from Far East Avenue Station on Metro Line 2. It has a superior geographical location and is far away from the hustle and bustle of the city. The hotel provides free pick-up and drop-off service. Your satisfaction is our greatest motivation! Looking forward to your visit again! I wish you a happy life!

Response from Property: [Free shuttle bus to Pudong Airport and Disney + free parking] Dear family, thank you for your support and choice. It is a pity that I could not give you a satisfactory stay experience this time! The hotel has been open for a long time, and the hardware facilities are indeed inferior to those of newly opened hotels in recent years, but we are committed to serving every family member well. Family members with light sleep can pick up the noise-proofing earplugs we prepared at the front desk. There is someone on duty at the front desk 24 hours a day, and you can contact the front desk for any questions. Our hotel is about 15 minutes away from Pudong Airport by car. It provides warm and considerate services to guests traveling to and from Pudong Airport. Compared with similar hotels, the cost performance is very high. We deeply apologize for the unhappiness brought to you this time. If there is a chance, we hope to apologize to you in person. Xiaobo's growth is inseparable from the encouragement and support of every guest! I hope to have the opportunity to visit again, and then I will definitely give you a perfect and thoughtful experience! I wish your family good health and all the best!

Response from Property: [Free shuttle bus from Pudong Airport and Disneyland + free parking] Dear guests, thank you for choosing Boai International Hotel and sharing your stay experience with us. First of all, I am really sorry that this stay did not bring you a perfect stay. Feelings, we are really, really sorry. Regarding the window issue you mentioned, the guest room aunt opens the window for ventilation after guests check out to ensure fresh air in the room and allow subsequent guests to have a more comfortable living environment. However, I did not expect to cause inconvenience to you. This is Our mistakes. In the future, we will pay more attention to the time and method of ventilation to avoid similar situations from happening again. Secondly, there is the problem of slow start-up of the air conditioner. Since our hotel uses a central air-conditioning system, there may be some delay in reaching the set temperature. This does bring you a bad experience. We have arranged for professionals to inspect the air-conditioning system. Perform a comprehensive inspection and commissioning to speed up startup and ensure the room reaches a comfortable temperature quickly. At the same time, the front desk is staffed 24 hours a day. If you have any questions, you can contact the front desk. Our hotel is about a 15-minute one-way drive from Pudong Airport. We provide warm and considerate services to guests traveling to and from Pudong Airport. Compared with hotels of the same type, the hotel is very cost-effective. We sincerely apologize for the unpleasantness this has caused you. If given the opportunity, we hope to apologize to you in person. The growth of Xiaobo cannot be separated from the encouragement and support of every customer! I hope to have the opportunity to visit again, and I will definitely give you a perfect and thoughtful experience! I wish my family good health and all the best~

Response from Property: ❤浦東機場和迪斯尼免費接送班車+停車免費❤ 尊敬的貴賓您好，您的認可就是小鉑最大的動力，深表榮幸！客户滿意是我們一直以來所追求的服務宗旨。 我們酒店鄰近上海迪士尼樂園，佛羅倫薩小鎮，距離上海浦東機場僅需15分鐘的車程，距離2號地鐵線遠東大道站僅5分鐘車程，地理優越，遠離城市喧囂。酒店提供免費接送服務。您的滿意是我們最大的動力！期待您的再次光臨！祝您生活愉快！

Response from Property: 尊敬的客人，您好！非常感謝您選擇入住我們酒店，並抽出時間分享您的體驗反饋。對於此次入住期間房間未及時打掃給您帶來的不便 由於房間我們一直遵從一客一換的原則 沒有讓您入住滿意我們深表歉意 我們已對相關流程進行徹查整改，加強客房管理與檢查，避免此類情況再次發生。非常欣慰您能認可酒店優越的地理位置，希望交通的便利在一定程度上彌補了其他不足。我們始終重視每一位客人的意見，也希望未來能有機會以更優質的服務和環境重新贏得您的信任，期待您再次光臨！

Response from Property: [Free shuttle bus to Pudong Airport and Disney + free parking] Dear guest: Hello! Thank you very much for choosing our hotel and sharing your detailed stay experience. We are deeply sorry that you were not satisfied with your stay. We understand that the hotel has been open for a long time, and there is indeed a certain gap in hardware facilities compared to newly opened hotels in recent years. We have always kept this in mind and are constantly looking for opportunities for improvement. However, we always regard serving every guest as a top priority and are committed to providing intimate care for every "family" who comes to the hotel. Regarding the room problems you mentioned, such as hair and stains on the bed, this is a serious mistake in our room cleaning work. We have reorganized and strictly standardized the room cleaning process, strengthened the training and supervision of cleaning staff, and ensured that every corner of the room can be cleaned in place to provide guests with a clean and tidy living environment. For TV failures, the engineering department has conducted a comprehensive investigation and maintenance of all electrical equipment in the hotel to ensure the normal operation of the equipment. If you encounter any facility problems during your stay, please contact the front desk at any time and we will deal with it as soon as possible. Because our front desk is manned 24 hours a day, ready to solve your problems at any time. We have taken corresponding measures to deal with the unprofessional receptionist. We will focus on improving their service level and strive to provide you with better service. We sincerely apologize for the great trouble this time. If you are willing to give us another chance, you will definitely feel the perfect and thoughtful service next time you stay. Xiaobo's growth is inseparable from the encouragement and support of every guest. We sincerely hope that you can come again, and we will definitely give you a completely different quality experience! I wish you and your family good health and all the best!

Response from Property: Dear Guest, Hello! I'm instantly motivated when I see your positive comments. I'm so happy that the convenient check-in and staff service satisfy you! Indeed, we are well aware that the "traces of time" need to be updated, and the renewal plan has been put on the agenda. We hope that we can welcome you with a brand new look when we meet next time! I wish you a safe journey and come back often~

Response from Property: ❤Free shuttle bus to Pudong Airport and Disney + free parking❤Dear guests: Thank you very much for choosing our Xiaobo and sharing your stay experience. We are deeply sorry that you have not been able to have a satisfactory accommodation experience this time. We are very glad that you recognize the location of the hotel, which is indeed one of our major advantages and provides convenience for guests in transit or short stays. Regarding the hotel decoration, we use a simple retro style. However, we are also aware that the hotel needs to keep pace with the times. We are currently discussing plans for renovation, striving to enhance your comfort while retaining its unique charm. We would like to express our sincerest apologies for the fact that breakfast was not ready. We have cancelled breakfast in mid-March, but we will prepare a simple packed breakfast for guests at the front desk. We have always been committed to providing guests with an affordable and high-quality accommodation experience. Your feedback is very important to us, as it allows us to clarify the direction of our efforts. If you are willing, please contact us in advance next time you check in. We will provide you with a packed breakfast. We hope to make up for this regret. We look forward to your visit again and experience our improved service.

Response from Property: 尊敬的客人，萬分抱歉我們的服務未能達到您的預期，您的反饋讓我們深感自責！非常重視您的體驗，希望能進一步瞭解具體細節，若方便請通過私信或致電[客服電話]聯繫我們，我們會全力解決問題並給出妥善補償方案。小鉑始終致力於為全球客人提供優質服務，此次失誤我們定會深刻反思、全面整改，也誠摯希望未來有機會彌補遺憾，重新贏得您的信任！祝您旅途順心。

Response from Property: 【浦東機場和迪斯尼免費接送班車+停車免費】尊敬的貴賓您好，您的認可就是小鉑最大的動力，深表榮幸！客户滿意是我們一直以來所追求的服務宗旨。我們酒店鄰近上海迪士尼樂園，佛羅倫薩小鎮，距離上海浦東機場僅需15分鐘的車程，距離2號地鐵線遠東大道站僅5分鐘車程，地理優越，遠離城市喧囂。酒店提供免費接送服務。您的滿意是我們最大的動力！期待您的再次光臨！祝您生活愉快！

Response from Property: Dear family, hello, the hotel has been open for a long time, and the hardware facilities are indeed inferior to those of newly opened hotels in recent years, but we are committed to serving every family member well. Family members with light sleep can pick up the noise-proofing earplugs we prepared at the front desk. The front desk is staffed 24 hours a day, and you can contact the front desk for any questions. The hotel is close to Shanghai Disneyland and Florentia Town, only a 15-minute drive from Shanghai Pudong Airport and a 5-minute drive from Far East Avenue Station on Metro Line 2. It has a superior geographical location and is away from the hustle and bustle of the city. The hotel provides free Pudong Airport pick-up and drop-off service. Compared with similar hotels, the hotel is very cost-effective. We deeply apologize for the inconvenience caused to you this time, and if there is a chance, we hope to apologize to you in person. Xiaobo's growth is inseparable from the encouragement and support of every guest! I hope to have the opportunity to visit again, and then I will definitely give you a perfect and thoughtful experience! I wish your family good health and all the best~

Response from Property: Dear guest, thank you for staying at Boai International Hotel and sharing your stay experience with us. We are very sorry that this stay did not bring you a satisfactory stay experience. Thank you for letting us know the actual situation in time during your stay. After receiving your feedback on the same day, the hotel staff immediately changed your room and checked the air conditioner and found no problem. Regarding the room problem, the hotel has immediately held an emergency meeting for the guest room, trained the room making process and standards, and strengthened the room inspection standards. The room facilities and equipment have been arranged for engineering inspection and timely replacement and maintenance. I hope you will come to review our efforts next time you come to Xiaobo. I hope that we will work harder and persist to get your support and love. I look forward to your visit again and give us the opportunity to serve you again!

Response from Property: ❤免費健身房❤"感謝您把旅途中的‘家’交給我們 選擇小鉑，窗外的風景會變，但為您留的燈永遠温暖🏮" • "看到您睡了個好覺，我們的枕頭都開心得蓬鬆了起來~您的認可就是我們最大的動力，深表榮幸！客户滿意是我們一直以來所追求的服務宗旨，期待您的再次光臨