Vienna Hotel (Shaoguan Fengcai Building) Guest Reviews
4.7/5
Outstanding
1319 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.7
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All reviews(1319)
Positive reviews(1296)
Reviews with photos/video(167)
Convenient for shopping(106)
Classy environment(97)
Near shopping area(93)
Easy to get around(78)
Friendly front desk staff(76)
Convenient parking(69)
Delicious breakfast(37)
Luxurious(6)
Negative reviews(23)
Guest User
Deluxe Room (2 beds)
Stayed in Apr 2024
Family
1 review
5.0/5
Outstanding
Posted on Apr 5, 2024
This is my 3rd stay with Vienna hotel. Everything is very smooth and well organized. Will continue booking this location. Excellent location, greatly recommended.
Response from Property: 感謝親的 5 分好評哦,小維心裏樂開了花!每個城市總會有讓人惦念的理由,每個季節都有我們難捨的景色,每個酒店都有他們甜美而有温馨的回憶,希望小維會是您回憶裏最温馨最獨特的那個!常回維也納國際酒店韶關風采樓店看看哦,祝:安好!
DanPalpa
Superior Double Room
Stayed in Dec 2022
Solo travellers
30 review
5.0/5
Outstanding
Posted on Dec 29, 2022
The location of the hotel is right next to Feng Cai Tower, perfect both for shopping and enjoying the bars and restaurants next to the river. The hotel is large and although it's quite old, it is very well maintained and has a feeling of quality. It could be described as either elegant or old fashioned, depending on your point of view, but it's very comfortable and spotlessly clean. The staff are friendly, polite and helpful.
Response from Property: Dear guest, thank you for your positive comment. We are very glad that you had a pleasant time for stay here. Hope to see you again. Best regards for you!
Guest User
Superior Double Room
Stayed in Feb 2024
Solo travellers
1 review
4.0/5
Very Good
Posted on Mar 7, 2024
overall it's not bad.
Response from Property: 感謝親的點評!酒店地處韶關市中心風采樓旁,左右兩側分別是百年東街、步行街,周邊美食豐富,交通便利,還有更多老韶州的歷史人文景觀等着您去探索呢!感謝親的喜愛,衹是下次記得給五分鼓勵哦~
Guest User
Superior Double Room
Stayed in May 2024
Other
2 review
5.0/5
Outstanding
Posted on May 11, 2024
very good
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您感謝親的 5 分好評哦,小維心裏樂開了花!每個城市總會有讓人惦念的理由,每個季節都有我們難捨的景色,每個酒店都有他們甜美而有温馨的回憶,希望小維會是您回憶裏最温馨最獨特的那個!常回維也納國際酒店韶關風采樓店看看哦,祝:安好!對酒店的肯定,期待再次光臨,祝旅途愉快!評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
Zzzhihuishuzz
Deluxe King Room
Stayed in Jan 2024
Solo travellers
10 review
5.0/5
Outstanding
Posted on Feb 14, 2024
All good
Response from Property: 感謝親的 5 分好評哦,小維心裏樂開了花!每個城市總會有讓人惦念的理由,每個季節都有我們難捨的景色,每個酒店都有他們甜美而有温馨的回憶,希望小維會是您回憶裏最温馨最獨特的那個!常回維也納國際酒店韶關風采樓店看看哦,祝:安好!
Huishao888888
Deluxe Room (2 beds)
Stayed in May 2024
Business travellers
12 review
5.0/5
Outstanding
Posted on May 7, 2024
The location of the hotel is very good, easy to get in and out. Food and shopping nearby are convenient. The settings in the hotel are also quite new. It's very relaxing when staying at night. The breakfast in the morning is quite satisfactory. After all, it's better to just take it easy in the morning.
Original TextTranslated by Google
Response from Property: Thank you for your 5-star review, Xiaowei is very happy! Every city always has a reason to miss you, every season has a scene that we can’t let go of, and every hotel has its sweet and warm memories. I hope Xiao Wei will be the warmest and unique one in your memories. ! Come back to Vienna International Hotel Shaoguan Fengcailou store often. I wish you well!
Guest User
Deluxe Room (2 beds)
Stayed in May 2024
Couples
4 review
5.0/5
Outstanding
Posted on May 3, 2024
The room is clean and tidy. The location is very good. There is a pedestrian street downstairs. It is especially suitable for traveling with children.
Original TextTranslated by Google
Response from Property: Thank you for your praise. It is our greatest honor to receive your recognition. It also gives us great motivation to continuously improve and innovate in our future services. We look forward to your visit again and we will serve you wholeheartedly.
Guest User
Superior Double Room
Stayed in May 2024
Couples
4 review
5.0/5
Outstanding
Posted on May 8, 2024
The environment is very good. The service is also very good. I will come again next time.
Original TextTranslated by Google
Response from Property: Thank you for your praise. It is our greatest honor to receive your recognition. It also gives us great motivation to continuously improve and innovate in our future services. We look forward to your visit again and we will serve you wholeheartedly.
Guest User
Deluxe Room (2 beds)
Stayed in Apr 2024
Other
34 review
3.5/5
Posted on Apr 19, 2024
The room facilities are old and look a bit dirty. There is no screen in the room, so many mosquitoes fly in. The location is very good, very close to the pedestrian street and not far from Shaoguan Station. It costs about 10 yuan to take a Didi. There are many restaurants around, and there are many teahouses next to it.
Original TextTranslated by Google
Response from Property: Dear guest: First of all, thank you for informing us of the problems you encountered during your stay. We are very sorry that we failed to meet your expectations. Please allow us to express our sincere apologies. We are sorry for the bad experience you had during your stay. The hotel is constantly developing and the facilities you see will continue to improve. At the same time, we will strengthen the management of hotel hygiene and strive to bring you better service. Please believe that we want to do more for our guests. Vienna International Hotel Shaoguan Fengcailou Branch welcomes you to stay again!
Guest User
Deluxe King Room
Stayed in Apr 2024
Business travellers
10 review
5.0/5
Outstanding
Posted on Apr 25, 2024
Good location, convenient transportation, next to the pedestrian street, all kinds of food 👍
Original TextTranslated by Google
Response from Property: Thank you for your 5-point praise. Xiaowei is so happy! Every city has its own reasons for missing, every season has its own unforgettable scenery, and every hotel has its own sweet and warm memories. I hope Xiaowei will be the warmest and most unique one in your memory! Come back to Vienna International Hotel Shaoguan Fengcailou Branch often. I wish you all the best! Dear guests, thank you very much for your praise for our hotel. We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel. I look forward to visiting you again. I wish you a pleasant journey!
Guest User
Superior Double Room
Stayed in Apr 2024
Solo travellers
17 review
4.7/5
Amazing
Posted on Apr 15, 2024
The hotel is located in Fengcai Building in the city center, which is very convenient for travel. The room facilities are very practical. I stayed on the 13th floor and there is a laundry room. I also washed the clothes accumulated in the past few days, which was very good. The breakfast was simple but enough. The guests had requests and the service responded quickly.
Original TextTranslated by Google
Response from Property: Dear guest: First of all, thank you for informing us of the problems you encountered during your stay. We are very sorry that we failed to meet your expectations. Please allow us to express our sincere apologies. We are sorry for the bad experience you had during your stay. The hotel is constantly developing and the facilities you see will continue to improve. At the same time, we will strengthen the management of hotel hygiene and strive to bring you better service. Please believe that we want to do more for our guests. Vienna International Hotel Shaoguan Fengcailou Branch welcomes you to stay again!
Guest User
Superior Double Room
Stayed in Apr 2024
Business travellers
3 review
5.0/5
Outstanding
Posted on Apr 10, 2024
Very satisfied! The location is excellent, with a pedestrian street downstairs. The room is clean and no noise. The front desk lady has a good service attitude and upgraded the room for free.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for taking the time to give a sincere review of Vienna International Hotel (Shaoguan Fengcailou Branch). We are very happy to know that you have spent a pleasant time in the hotel. We will continue to work hard to make every guest who comes to the store have a wonderful stay experience. We look forward to your visit again!
albertyicheng
Deluxe Double Room
Stayed in Apr 2024
Other
18 review
5.0/5
Outstanding
Posted on May 3, 2024
Although it was raining heavily when we arrived, we were still very happy after entering the hotel and the room. Because it felt good, the scenery outside the window was very good, and the Beijiang River flowed in the distance. The restaurant downstairs surprised me even more, the authentic taste was very full and I was very satisfied.
Original TextTranslated by Google
Response from Property: Thank you for your 5-point praise. Xiaowei is so happy! Every city has its own reasons for missing, every season has its own unforgettable scenery, and every hotel has its own sweet and warm memories. I hope Xiaowei will be the warmest and most unique one in your memory! Come back to Vienna International Hotel Shaoguan Fengcailou Branch often. I wish you all the best!
Suoxinna
Superior Double Room
Stayed in Apr 2024
Travel with friends
27 review
5.0/5
Outstanding
Posted on Apr 5, 2024
The room is large, has no odor, the mattress is soft, and the toilet is clean. The breakfast tastes OK, the soundproofing is good, and the facilities are complete. It was raining heavily in Shaoguan, so it was very convenient to have a clothes dryer
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your good comments on our hotel. The hotel is located in the center of Shaoguan City. It is very convenient for business trips or travel. Fengcai Building, Centennial East Street, Pedestrian Street, and Shaozhou Palace are all within easy reach. It is very good to experience the local customs and customs of Shaocheng while staying comfortably! Thank you again for your affirmation of the hotel. I look forward to visiting you again. I wish you a pleasant journey!
Guest User
Deluxe Room (2 beds)
Stayed in Mar 2024
Travel with friends
22 review
5.0/5
Outstanding
Posted on Mar 31, 2024
The hotel is in the city, surrounded by snacks and pedestrian streets, and next to the river, very convenient! The hotel is clean!
Facilities: OK
Hygiene: Clean and tidy
Environment: Good
Service: Thoughtful and meticulous service
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your good comments on our hotel. The hotel is located in the center of Shaoguan City. It is very convenient for business trips or travel. Fengcai Building, Centennial East Street, Pedestrian Street, and Shaozhou Palace are all within easy reach. It is very good to experience the local customs and customs of Shaocheng while staying comfortably! Thank you again for your affirmation of the hotel. I look forward to visiting you again and wish you a pleasant journey.