Yizhai Kesera Hotel (Dongmen Old Street Subway Station Branch)

Yizhai Kesera Hotel (Dongmen Old Street Subway Station Branch) Reviews

Yizhai Kesera Hotel (Dongmen Old Street Subway Station Branch)

19th Floor, East Block, 3020 Department Store Plaza, East Gate Community, East Gate Community, Dongmen Street, Shenzhen, ChinaView Hotel Details
Yizhai Kesera Hotel (Dongmen Old Street Subway Station Branch)
Yizhai Kesera Hotel (Dongmen Old Street Subway Station Branch)Yizhai Kesera Hotel (Dongmen Old Street Subway Station Branch)Yizhai Kesera Hotel (Dongmen Old Street Subway Station Branch)
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Yizhai Kesera Hotel (Dongmen Old Street Subway Station Branch) Guest Reviews

4/5
Very Good
192 Reviews
Verified reviews
Location4.1
Amenities3.9
Service4.0
Cleanliness3.8
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All Reviews(192)
Positive reviews(162)
Reviews with photos/video(64)
Easy to get around(20)
Many dining options(10)
Friendly front desk staff(10)
Would stay again(8)
Comfortable bed(8)
Close to metro(8)
Convenient for shopping(8)
Classy environment(7)
Negative reviews(30)
chingchingtsui
Business 2-bed Room
Stayed in Apr 2024
Family
3 Reviews
5.0/5
Outstanding
Posted on Apr 7, 2024
Good!
Guest User
Guestroom - City-View
Stayed in Sep 2023
Couples
2 Reviews
5.0/5
Outstanding
Posted on Sep 5, 2023
Transportation is very convenient! The clothes under the subway station are very cheap! ! There are a lot of places to eat nearby! The girl at the front desk was also very gentle and took us to the room.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will continue to do our best to live up to your praise. Thank you again for your affirmation of the hotel, look forward to visiting again, and wish you a pleasant journey!
Guest User
Featured Premier Room (Double bed) (Bathtub)
Stayed in Aug 2023
Family
1 Reviews
1.7/5
Posted on Aug 14, 2023
To be honest, it's not worth the price. We brought a baby. We saw it saying it will open this year. We thought it was a new store so we chose it. It says it will open in 2023. But the decoration and facilities are very poor and old. Except for the bathtub It looks new. The toilet seat is open and there are urine stains. The hygiene is also very poor. The floor is uneven and raised. I almost fell. I reported this to the hotel. They delayed check-out for an hour and said they would send a refrigerator. Drinks are actually only 4 sodas. I can't help it. It was very late when I checked in. Their rooms were full. We were very tired and could only accept it reluctantly. But the hygiene problem was really unacceptable. The room was not big and relatively small. The bathroom is shabby. There is no wet and dry separation in the bathroom. The shower head is also leaking. There is only a small window. There are too many flaws. If you want to book a room, please consider it carefully.
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KIT WONG 1228
Featured Premier Room (Double bed) (Bathtub)
Stayed in Jul 2023
Family
32 Reviews
4.7/5
Amazing
Posted on Jul 26, 2023
This hotel is good. It is located upstairs in Dongmen Town. It is convenient. It is also upstairs from the subway station. There is also a projection TV, a bathtub, and the toilet is clean, but the room is a little small.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will continue to do our best to live up to your praise. Thank you again for your affirmation of the hotel, look forward to visiting again, and wish you a pleasant journey!
烏托邦0625
Featured Premier Room (Double bed) (Fridge)
Stayed in Jul 2023
Couples
2 Reviews
5.0/5
Outstanding
Posted on Jul 20, 2023
The environment is very good and quiet, the room is very clean, and the staff is very polite. The hotel is right in the Dongmen Food Street. There are a lot of delicious food on the first floor. I will choose to stay here next time
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will continue to do our best to live up to your praise. Thank you again for your affirmation of the hotel, look forward to visiting again, and wish you a pleasant journey!
Trip_lover
Featured Premier Room (Double bed) (Fridge)
Stayed in Jun 2023
Solo travellers
12 Reviews
4.0/5
Very Good
Posted on Jun 20, 2023
The location is good. There are many shops nearby. In addition, the room facilities are good. There is a refrigerator and a washing machine. It is also a good choice if you are traveling for multiple days. The only drawback is that check-in is relatively complicated, but it has little impact.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will continue to do our best to live up to your praise. Thank you again for your affirmation of the hotel, look forward to visiting again, and wish you a pleasant journey!
Happy Cherry
Featured Premier Room (Double bed) (Fridge)
Stayed in May 2023
Family
5 Reviews
3.5/5
Posted on May 28, 2023
The hotel has no door number and is difficult to find. There is no reception service on duty. If you need help from the staff, you need to contact us via WeChat. However, the room is very clean and well-organized. It feels like home. There is a food street downstairs which is very convenient. However, if you live on a high floor, it will be quieter. , overall pretty good
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will continue to do our best to live up to your praise. Thank you again for your affirmation of the hotel, look forward to visiting again, and wish you a pleasant journey!
TszMan Lam
Japanese-Style Premier Room
Stayed in May 2023
Solo travellers
1 Reviews
3.5/5
Posted on May 24, 2023
The hotel room is average, the toilet smells after taking a shower I can't pump air. There is a damp smell in the corridor and the room. It's so uncomfortable. The air conditioner kept whirring all night long, making noisy noises and dripping water. Dripping the whole sofa Only the bed is comfortable and the clothes and towels are clean👍🏻 There is also a washing machine to wash clothes👍🏻
Original TextTranslated by Google
Response from Property: Dear guest, we are very sorry that we could not satisfy you. We pay great attention to the hygiene of the hotel and insist on changing every guest. Regarding your feedback about the air conditioner problem, because the air conditioner dripped water in the middle of the night and the problem was not discovered in time, I would like to say sorry to you again ~ I look forward to your next visit and give us a chance to apologize.
Guest User
Queen Room With City View
Stayed in Jan 2024
Family
11 Reviews
1.0/5
Posted on Jan 26, 2024
如果想好好休息,千萬不要選擇這家酒店,以電競主題為主的酒店,都是來打遊戲的,一宿一宿打遊戲,吵吵嚷嚷,第三個視頻錄音(冷靜版)瘋狂版沒錄下來,勸説也無用,主要是房間隔音極其差,根本沒辦法休息,定了泡池房,本來想帶孩子緩解緩解疲勞好好休息休息,房間挺大的,泡池也挺大,床單有些臟,好像沒有更換,晚上想帶孩子泡的時候提前整理一下泡池發現特別臟,放棄了。由於太吵最後還是換了房間,本來答應的換浴缸房間結果又説沒有房了,衹剩一間房,衹能換那個房間,房間很冷,窗户劇漏風,屋子裡還有個大台階,晚上很容易絆倒。馬桶蓋也晃動鬆動,整體體驗很差,提出是否可以優惠補償,商家也不同意。總之,隔音差,房子漏風,設施一般,如果想去打遊戲還可以,想去睡覺休息還是不要選擇了
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ievan1166 M
Business 2-bed Room
Stayed in Mar 2024
Family
1 Reviews
2.2/5
Posted on Apr 1, 2024
位置很近老街地鐵站,搭電梯需排隊,較擔心走火安全問題,房間很窄,整潔一般,冷氣漏水但前台說問題不大。
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Franky SH Wong
Featured Premier Room (Double bed) (Bathtub)
Stayed in Dec 2023
Couples
2 Reviews
4.0/5
Very Good
Posted on Feb 4, 2024
鄰近老街地鐵站C出口,附近商場食店林立,更是抓娃娃聖地。 迋了一整天都是娃娃店,夾過亦樂乎,玩得非常開心。
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6/20
外神
Queen Room With City View
Stayed in Feb 2024
Friends
15 Reviews
4.0/5
Very Good
Posted on Mar 5, 2024
浴池設計很特別,但我開咗3小時水才存了一半,這樣大的池應該要多一個出水位。放水時不知是否去水喉不暢順去不了太多水,會在沖涼房的水渠倒回水!
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Guest User
Business 2-bed Room
Stayed in Dec 2023
Friends
3 Reviews
4.0/5
Very Good
Posted on Dec 13, 2023
今次入住仍未裝修完工,希望下次會更清靜。 先讚酒店,兩張雙人床相當大,地點非常方便,價錢合理,客服非常友善。 需改善:去水慢,水喉漏水,洗手間乾濕分離較差。連住兩晚,第二天早上執房,清潔姐姐把我們的私人牙刷掉了,已放較入位置,這要扣點分。
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Guest User
Premier Double Room
Stayed in Mar 2024
Business travellers
1 Reviews
5.0/5
Outstanding
Posted on Mar 17, 2024
服務熱情,網速挺快,底下就是步行街,老街周邊煙火氣很好,推薦入住。
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Guest User
Business 2-bed Room
Stayed in Nov 2023
Family
3 Reviews
4.0/5
Very Good
Posted on Nov 30, 2023
原計劃訂了3晚 為了方便出行的。在網上看到這個酒店評論還不錯。結果入住後讓我感到意外的是,一下電梯到19樓門口就看見電梯門口亂七八糟的。辦理入住後進房間,房間應該是新裝修的,味道有點大,但是還可以接受。安排的房間特別小,我們2大2小連轉身的地方都沒有 後來跟前台協商換到了一個另外一間比較大一點的房間。我也是做過酒店的入住過很多不同等級的酒店,廉價酒店為了出行方便也住過很多。但是這個酒店衞生有很大的問題。我入住的房間應該是白天有客人入住後打掃過的,但是地面有很多頭髮,之前那間是,後來換的也是。甚至沒有衞生紙。到了晚上一開燈,我的媽呀到處都是塵。床頭,床頭桌上,該擦的地方我自己用自己帶的紙巾擦了個便。地面上的直接讓我目瞪口呆了。加上我女兒過敏。當時直接聯繫客户給取消了後面的2晚。後來一看才知道房間對面在裝修。保潔啊姨大晚上還一直在外面拖地。而且浴室和廁所的乾濕隔離不好,一用完了浴室整個裡麪就到處是水,加上本來面積很小,連上個廁所都得換拖鞋進去,到處積水。酒店在裝修應該提前告知啊,這樣客人不介意的可以考慮是否要訂。但是這樣讓人家很不舒服。後來我們自己到周邊找了價格差不多的酒店,雖然有點舊但住的要舒服乾淨。不建議親子出行入住,面積太小了。
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