Yizhai Kesera Hotel (Dongmen Old Street Subway Station Branch) Reviews
Yizhai Kesera Hotel (Dongmen Old Street Subway Station Branch)
19th Floor, East Block, 3020 Department Store Plaza, East Gate Community, East Gate Community, Dongmen Street, Shenzhen, ChinaView Hotel Details
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Yizhai Kesera Hotel (Dongmen Old Street Subway Station Branch) Guest Reviews
4/5
Very Good
192 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.1
Amenities3.9
Service4.0
Cleanliness3.8
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All Reviews(192)
Positive reviews(162)
Reviews with photos/video(64)
Easy to get around(20)
Many dining options(10)
Friendly front desk staff(10)
Would stay again(8)
Comfortable bed(8)
Close to metro(8)
Convenient for shopping(8)
Classy environment(7)
Negative reviews(30)
chingchingtsui
Business 2-bed Room
Stayed in Apr 2024
Family
3 Reviews
5.0/5
Outstanding
Posted on Apr 7, 2024
Good!
Guest User
Guestroom - City-View
Stayed in Sep 2023
Couples
2 Reviews
5.0/5
Outstanding
Posted on Sep 5, 2023
Transportation is very convenient! The clothes under the subway station are very cheap! ! There are a lot of places to eat nearby! The girl at the front desk was also very gentle and took us to the room.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will continue to do our best to live up to your praise. Thank you again for your affirmation of the hotel, look forward to visiting again, and wish you a pleasant journey!
Guest User
Featured Premier Room (Double bed) (Bathtub)
Stayed in Aug 2023
Family
1 Reviews
1.7/5
Posted on Aug 14, 2023
To be honest, it's not worth the price. We brought a baby. We saw it saying it will open this year. We thought it was a new store so we chose it. It says it will open in 2023. But the decoration and facilities are very poor and old. Except for the bathtub It looks new. The toilet seat is open and there are urine stains. The hygiene is also very poor. The floor is uneven and raised. I almost fell. I reported this to the hotel. They delayed check-out for an hour and said they would send a refrigerator. Drinks are actually only 4 sodas. I can't help it. It was very late when I checked in. Their rooms were full. We were very tired and could only accept it reluctantly. But the hygiene problem was really unacceptable. The room was not big and relatively small. The bathroom is shabby. There is no wet and dry separation in the bathroom. The shower head is also leaking. There is only a small window. There are too many flaws. If you want to book a room, please consider it carefully.
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KIT WONG 1228
Featured Premier Room (Double bed) (Bathtub)
Stayed in Jul 2023
Family
32 Reviews
4.7/5
Amazing
Posted on Jul 26, 2023
This hotel is good. It is located upstairs in Dongmen Town. It is convenient. It is also upstairs from the subway station. There is also a projection TV, a bathtub, and the toilet is clean, but the room is a little small.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will continue to do our best to live up to your praise. Thank you again for your affirmation of the hotel, look forward to visiting again, and wish you a pleasant journey!
烏托邦0625
Featured Premier Room (Double bed) (Fridge)
Stayed in Jul 2023
Couples
2 Reviews
5.0/5
Outstanding
Posted on Jul 20, 2023
The environment is very good and quiet, the room is very clean, and the staff is very polite. The hotel is right in the Dongmen Food Street. There are a lot of delicious food on the first floor. I will choose to stay here next time
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will continue to do our best to live up to your praise. Thank you again for your affirmation of the hotel, look forward to visiting again, and wish you a pleasant journey!
Trip_lover
Featured Premier Room (Double bed) (Fridge)
Stayed in Jun 2023
Solo travellers
12 Reviews
4.0/5
Very Good
Posted on Jun 20, 2023
The location is good. There are many shops nearby. In addition, the room facilities are good. There is a refrigerator and a washing machine. It is also a good choice if you are traveling for multiple days. The only drawback is that check-in is relatively complicated, but it has little impact.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will continue to do our best to live up to your praise. Thank you again for your affirmation of the hotel, look forward to visiting again, and wish you a pleasant journey!
Happy Cherry
Featured Premier Room (Double bed) (Fridge)
Stayed in May 2023
Family
5 Reviews
3.5/5
Posted on May 28, 2023
The hotel has no door number and is difficult to find. There is no reception service on duty. If you need help from the staff, you need to contact us via WeChat. However, the room is very clean and well-organized. It feels like home. There is a food street downstairs which is very convenient. However, if you live on a high floor, it will be quieter. , overall pretty good
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will continue to do our best to live up to your praise. Thank you again for your affirmation of the hotel, look forward to visiting again, and wish you a pleasant journey!
TszMan Lam
Japanese-Style Premier Room
Stayed in May 2023
Solo travellers
1 Reviews
3.5/5
Posted on May 24, 2023
The hotel room is average, the toilet smells after taking a shower
I can't pump air. There is a damp smell in the corridor and the room. It's so uncomfortable.
The air conditioner kept whirring all night long, making noisy noises and dripping water.
Dripping the whole sofa
Only the bed is comfortable and the clothes and towels are clean👍🏻
There is also a washing machine to wash clothes👍🏻
Original TextTranslated by Google
Response from Property: Dear guest, we are very sorry that we could not satisfy you. We pay great attention to the hygiene of the hotel and insist on changing every guest. Regarding your feedback about the air conditioner problem, because the air conditioner dripped water in the middle of the night and the problem was not discovered in time, I would like to say sorry to you again ~ I look forward to your next visit and give us a chance to apologize.