Courtyard Shenzhen Bay Reviews
Courtyard Shenzhen Bay
No. 16 Keji South Road, Nanshan District, Shenzhen, Guangdong, ChinaView Hotel Details
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Guest Reviews of Courtyard Shenzhen Bay
9.3/10
Very Good
806 review
Verified reviewsLocation9.3
Amenities9.2
Service9.3
Cleanliness9.5
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All reviews(806)
Positive reviews(779)
Reviews with photos/video(111)
Delicious breakfast(54)
Perfect for business trips(39)
Friendly front desk staff(39)
Quiet & comfortable(38)
Close to metro(18)
Would stay again(16)
Comfortable bed(11)
Easy to call taxis(8)
Negative reviews(27)
Wil~MCY
Deluxe King
Stayed in Jan 2025
Couples
16 review
Outstanding
Posted on Jan 31, 2025
I recently stayed at Courtyard by Marriott Shenzhen Bay, and I must say, the experience was exceptional. The service quality truly stood out—staff at the front desk were professional, attentive, and genuinely customer-focused.
I returned to the hotel at 2 a.m. and requested a late check-out so I could get some extra rest. The front desk staff were incredibly accommodating and promptly adjusted my check-out time to 2 p.m., which made a huge difference to my stay. Their flexibility and excellent service left a lasting impression.
The hotel itself is spotless, well-maintained, and equipped with great facilities, making it an ideal choice for both business and leisure travellers. I will definitely stay here again and highly recommend it to others!
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Response from Property: Dear guest, thank you for your glorious review regarding your recent stay in Courtyard by Marriot Shenzhen Bay and sharing your wonderful experience with us. Your satisfaction and recommendation gives us more confidence to do better in the future. Thank you again and look forward to your next visit!
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小柱Stanley
Deluxe King
Stayed in Jan 2025
Solo travellers
22 review
Outstanding
Posted on Jan 31, 2025
Good location. Close to Shenzhen Bay Port. Near a big shopping mall. Breakfast is good. Quiet environment. Nice decoration. A relaxing stay.
Response from Property: Dear guest, thank you for your glorious review regarding your recent stay in Courtyard by Marriot Shenzhen Bay and sharing your wonderful experience with us. Your satisfaction and recommendation gives us more confidence to do better in the future. Thank you again and look forward to your next visit!
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Guest User
Deluxe Twin
Stayed in Feb 2025
Solo travellers
1 review
Amazing
Posted on Feb 5, 2025
The hotel is quite close to the metro station (Hi-Tech South Station), about 200m to 300m walk. Breakfast is good and reasonably priced. Bathroom is very clean and good size.
Response from Property: Dear guest, thank you for your glorious review regarding your recent stay in Courtyard by Marriot Shenzhen Bay and sharing your wonderful experience with us. Your satisfaction and recommendation gives us more confidence to do better in the future. Thank you again and look forward to your next visit!
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Cai zhanxuan
Deluxe Twin
Stayed in Dec 2024
Family
4 review
Amazing
Posted on Jan 20, 2025
I recently stayed at this hotel and had a wonderful experience. The property was very nice and clean, offering a high-end feel without being overly luxurious. It provides great value for the price.
The location is fantastic, with plenty of good restaurants in the vicinity. Additionally, the service was excellent, making my stay even more enjoyable. I would definitely recommend this hotel for anyone looking for a comfortable and pleasant stay!
Response from Property: Dear guest, thank you for your glorious review regarding your recent stay in Courtyard by Marriot Shenzhen Bay and sharing your wonderful experience with us. Your satisfaction and recommendation gives us more confidence to do better in the future. Thank you again and look forward to your next visit!
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Ka Cha
Deluxe Twin
Stayed in Dec 2024
Family
2 review
Amazing
Posted on Dec 31, 2024
Service is excellent and room are clean. And CP value of dinner buffet is high.
Response from Property: Dear guest, thank you for your glorious review regarding your recent stay in Courtyard by Marriot Shenzhen Bay and sharing your wonderful experience with us. Your satisfaction and recommendation gives us more confidence to do better in the future. Thank you again and look forward to your next visit!
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QIAO XI
Deluxe King
Stayed in Oct 2024
Business travellers
70 review
Amazing
Posted on Oct 8, 2024
Good good good good good Good good good good good Good good good good good Good good good good good
Response from Property: Dear guest, thank you for your glorious review regarding your recent stay in Courtyard by Marriot Shenzhen Bay and sharing your wonderful experience with us. Your satisfaction and recommendation gives us more confidence to do better in the future. Thank you again and look forward to your next visit!
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Tam
Deluxe King
Stayed in Jul 2024
Family
14 review
Posted on Jul 3, 2024
Inconvenient location, difficult to go all tourist attraction by public transport. Not many good eateries nearby. WiFi not working, even asked staff to help. Breakfast buffet not worth money
Response from Property: Dear guest, thank you for choosing Courtyard by Marriot Shenzhen Bay and sharing your comments with us. I'm so sorry that we failed to bring you a perfect experience during your stay. Please be assured that we attach great importance to your feelings. We will conduct targeted training based on your feedback to create a perfect quality of service and prevent such a situation from happening again. Please accept our apologies, I hope you can feel our care and improvement when you back once again.
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Guest User
Deluxe King
Stayed in May 2024
Business travellers
26 review
Very Good
Posted on May 14, 2024
Very convenient location and just a few minutes walk from metro. The facilitates are generally good yet not at 5 star level
Response from Property: Dear guest, thank you for your glorious and detailed review regarding your recent stay in Courtyard by Marriott Shenzhen Bay and sharing your experience with us. It's our pleasure that our associates especially Mona making your trip perfect. Your satisfaction and recommendation gives us more confidence to do better in the future. Thank you again and look forward to your next visit!
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Stella Hsu WH
Deluxe King
Stayed in Jan 2025
Business travellers
8 review
Amazing
Posted on Apr 4, 2025
good stay. hotel is clean
Response from Property: Dear guest, thank you for your glorious review regarding your recent stay in Courtyard by Marriot Shenzhen Bay and sharing your wonderful experience with us. Your satisfaction and recommendation gives us more confidence to do better in the future. Thank you again and look forward to your next visit!
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Guest User
Deluxe King
Stayed in Dec 2023
Business travellers
5 review
Outstanding
Posted on Dec 13, 2023
Dearest Mona,
Words cannot express how much I appreciate your unwavering support and genuine warmth throughout my reservation process. Your professionalism and expertise in the Club Lounge were truly exceptional, exceeding my expectations in every way. The hotel itself was a delight, offering an array of delicious food and delectable drinks that further enhanced my stay.
Your kindness and dedication made a significant impact on my experience, and I'm so grateful for your presence. I truly hope our paths cross again in the future.
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Response from Property: Dear guest, thank you for your glorious and detailed review regarding your recent stay in Courtyard by Marriott Shenzhen Bay and sharing your experience with us. It's our pleasure that our associates especially Mona making your trip perfect. Your satisfaction and recommendation gives us more confidence to do better in the future. Thank you again and look forward to your next visit!
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LINH
Deluxe King
Stayed in Jan 2024
Business travellers
52 review
Outstanding
Posted on Mar 8, 2024
The hotel's service quality is very good, the staff is friendly, the rooms are clean.
Response from Property: Dear guest, thank you for your glorious review regarding your recent stay in Courtyard by Marriot Shenzhen Bay and sharing your wonderful experience with us. Your satisfaction and recommendation gives us more confidence to do better in the future. Thank you again and look forward to your next visit!
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Marc Phoenix
Deluxe Twin
Stayed in May 2023
Solo travellers
18 review
Outstanding
Posted on May 15, 2023
Check-in was a breeze, super friendly, and they gave me a free upgrade and cake for my birthday! Room comfortable, with a decent city view.
Definitely will be back!
Response from Property: Dear guest, thank you for your glorious review regarding your recent stay in Courtyard by Marriot Shenzhen Bay and sharing your wonderful experience with us. Your satisfaction and recommendation gives us more confidence to do better in the future. Thank you again and look forward to your next visit!
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Stellaaa
Deluxe King
Stayed in Dec 2023
Couples
37 review
Amazing
Posted on Jan 14, 2024
Good location, near Mtr station
Staff very nice and helpful
Many restaurants nearby
Response from Property: Dear guest, thank you for your glorious review regarding your recent stay in Courtyard by Marriot Shenzhen Bay and sharing your wonderful experience with us. Your satisfaction and recommendation gives us more confidence to do better in the future. Thank you again and look forward to your next visit!
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iambeginner
Deluxe King
Stayed in Oct 2023
Travel with friends
2 review
Outstanding
Posted on Oct 22, 2023
Very nice facilities and good environment; room is also quite amazing and luxury.
Response from Property: Dear guest, thank you for your glorious review regarding your recent stay in Courtyard by Marriot Shenzhen Bay and sharing your wonderful experience with us. Your satisfaction and recommendation gives us more confidence to do better in the future. Thank you again and look forward to your next visit!
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DrChoo
Deluxe King
Stayed in Nov 2023
Business travellers
3 review
Outstanding
Posted on Nov 26, 2023
Great stay and great services. Thank you Alex for the hospitality.
Response from Property: Dear guest, thank you for your glorious review regarding your recent stay in Courtyard by Marriott Shenzhen Bay and sharing your wonderful experience with us. Your satisfaction and recommendation gives us more confidence to do better in the future. Thank you again and look forward to your next visit!
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