Shenzhen Yuemei Four Seasons Hotel

Shenzhen Yuemei Four Seasons Hotel Reviews

Shenzhen Yuemei Four Seasons Hotel

1F, Building A, Zhaofeng Industrial Park, No. 3 Hangkong Road, Sanwei Community, Hangcheng Street, Bao'an District, Shenzhen, Guangdong, ChinaView Hotel Details
Shenzhen Yuemei Four Seasons Hotel
Shenzhen Yuemei Four Seasons HotelShenzhen Yuemei Four Seasons HotelShenzhen Yuemei Four Seasons Hotel
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Shenzhen Yuemei Four Seasons Hotel Guest Reviews

4.6/5
Very Good
2407 review
Verified reviews
Location4.5
Amenities4.5
Service4.6
Cleanliness4.5
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All reviews(2407)
Positive reviews(2329)
Reviews with photos/video(366)
Offers pick-up/drop-offs(485)
Close to airport(234)
Easy to get around(200)
Classy environment(155)
Friendly front desk staff(120)
Strange smell in room(35)
Perfect for business trips(27)
Good Internet(14)
Negative reviews(78)
WEI MIN
Discount Twin Room
Stayed in Nov 2024
Business travellers
3 review
4.5/5
Great
Posted on Dec 3, 2024
Transport provided to hotel, when i was there the driver was off day but hotel offered reimbursed on Didi-car fare via wechat pay (~CNY20+). I checked-in late (the next morning) and hotel extended my stay and offered late check-out. However, if next room visitors talked very very loud, it can be heard in our room. Opposite the hotel (walking distance) have plenty of restaurants offering local cuisine. Distance to main city (CBD area) is about 25minutes by Didi (~CNY45+) Overall, it is a good place to stay for resting before catching up the next schedule.
Response from Property: Dear guest, hello, thank you for choosing our hotel, and it is also my honor to receive you, and thank you for taking time out of your busy schedule to review our hotel, we are very happy to get your review, you also took three beautiful photos for us, you are a very thoughtful guest, and you also pointed out the problem of room soundproofing. When you check in next time, you can tell the front desk to arrange a quiet room for you, so that there is not so much noise, thank you for staying, I wish you a happy life, happy every day!
Anonymous User
Discount Double Room
Stayed in Aug 2024
Solo travellers
5 review
4.2/5
Very Good
Posted on Aug 27, 2024
The hotel amenities is quite good and worth its price. Location located beside convenient store, so easy to buy food and snacks. Not sure for tourist attraction nearby, but its really close to the airport! And the airport transfer is provided by the hotel for free plus its really reliable. You can claim up to certain amount if u book private taxi depends on your own time.
Response from Property: Hello! Thank you for your comments and recognition. Not only does our hotel provide you with a clean and sanitary accommodation environment and preferential prices, but we also have a self-service counter at the front desk, washing machines and dryers on the 4th floor, delicious breakfasts, and many other excellent features waiting for you to discover next time you stay. We look forward to seeing you again and wish you a happy life.
Cheng Ze
Discount Double Room
Stayed in Nov 2024
Business travellers
6 review
5.0/5
Outstanding
Posted on Nov 2, 2024
Good n clean
Response from Property: 尊敬的賓客您好!非常感謝您對我們酒店的支持,我們始終相信好的口碑一定是從客人最真誠的滿意度推薦出去的,同時 我們也很榮幸能為你提供最優質的服務。非常歡迎您無論商務出差或是旅行再次選擇我們酒店!真誠期待您的再次光臨
Jenny_A
Discount Double Room
Stayed in Jul 2024
Business travellers
151 review
5.0/5
Outstanding
Posted on Jul 21, 2024
Quality/price ratio is very good, will stay here again
Response from Property: Dear distinguished guest, hello! First of all, thank you very much for choosing to stay in our hotel among many hotels. Our hotel provides 24-hour free parking service. There is a self-service counter at the front desk, which includes disposable earplugs, makeup removal towels, contact lens cases, disposable face washcloths, etc. You can pick them up by yourself. 24-hour front desk service. If you have any questions during your stay, please contact us to solve them. We look forward to your visit again and experience a different us. I wish you a happy life and smooth work!
PANG
Discount Double Room
Stayed in Oct 2024
Other
2 review
5.0/5
Outstanding
Posted on Oct 21, 2024
Free shuttle service pick-up and drop-off to Shenzhen International airport. Only about 10 mins to International airport
Response from Property: 看到客官用心而又深厚的好評真的是好激動呢,而且還這麼認可我們的服務,我們力求為每位賓客提供最為貼心細緻的服務,為每位賓客帶來超值的體驗。悦美四季酒店是一個富有年輕活力的酒店,以簡約的風格、温馨、體貼的服務向客官展示酒店獨特魅力。我們會用心服務好每一位客人,期待和您再次相遇!
Guest User
Comfort Enjoyment-Zero-Pressure City View Massage Double Bed Room
Stayed in Oct 2024
Other
1 review
5.0/5
Outstanding
Posted on Oct 15, 2024
The hotel and room was very clean, its under 6 km from airport absolutley Non tourist area, straight across the road from the hotel is a barrier area lots of local hawker stalls and local shops and restaurants. My bad, but very little English spoken however everyone was so nice and tried to help with a translation app. I was only on a night tranfer so didn't get the chance to learn any chinese i feel bad for that. The corridor areas on floor 6 appear to be being renewed so do look old and stained. However my room 611 was perfect with hot and powerfull shower and a great bed and pillows. The reception staff were very kind. If you are just stopping overnight and want a genuine local experience i would recommend this hotel at this price point. I felt safe walking around by myself but i made sure i didn't look lost or look on my phone etc. Tv has usb connection for stick etc? But no uk channels on tv (that i could find).
Response from Property: 非常感謝您的入住和點評,您的鼓勵是我們前進的動力,希望悦美四季酒店成為您在深圳的另一個家。隨時歡迎您給我們提出寶貴意見和建議,幫助我們提高和完善服務,酒店一直致力於為賓客創造更好的消費環境和入住體驗,期待您的再次光臨哦,希望下次能得到您的五星好評。祝工作順利,天天擁有好心情!
Guest User
Comfort Enjoyment-Zero-Pressure City View Massage Double Bed Room
Stayed in Oct 2024
Other
2 review
5.0/5
Outstanding
Posted on Oct 7, 2024
All the staff members are so good and polite. I appreciate their work and a good behavior. I had a good time in this hotel and I recommend it to others must come and stay in this hotel. Next time I will come and select this hotel again.
Response from Property: Dear guests: Hello! After reading your feedback word for word, Xiaomei is extremely happy, just like the Chollima has been waiting for a long time and finally met the Bole who appreciates it! From the beauty in your words, I can see that you are a warm and thoughtful person. We provide the best service to the people who support and appreciate it. Your satisfaction is our greatest affirmation! We will continue to work hard. Xiaomei’s home on the road, let’s meet next time~~~~
Anonymous User
Discount Double Room
Stayed in Sep 2024
Couples
39 review
3.5/5
Posted on Oct 14, 2024
It is what it is: a hotel for people who want to be next to the airport. The check-in is the fastest I've experienced in this country. It's not a detail: it usually takes 10 minutes when you're a foreigner. There's something terrible though: a very strong smell of moist / humidity ! I could not have spent more than a short night.
Response from Property: Dear guest: Hello! First of all, thank you very much for choosing to stay in our hotel among all the hotels. We regret that your stay was not satisfactory. Please accept our sincere apology. Regarding the room smell problem you pointed out, we will also perform regular maintenance and upkeep. If you have any questions during your stay, please contact us to solve them. I wish you all the best!
Dylan Tidbury
Yue Mei Double Bed Room
Stayed in Sep 2024
Couples
13 review
3.5/5
Posted on Oct 5, 2024
We stayed at this hotel as we had a transfer flight. The hotel is 10-13 minutes from the airport and provides free shuttle service. The hotel is a bit old, and the breakfast is really standard.
Response from Property: 尊敬的客人,非常感謝您的入住和點評,很遺憾未能達到您的期望,請允許我們向您表達最誠摯的歉意我們悦美四季酒店一直秉承着客人第一的服務宗旨,期待您的下次入住並看到我們的提高!再次感謝您的寶貴意見,期待您的下次光臨
LAU SIEW CHUI
Discount Double Room
Stayed in Sep 2024
Family
2 review
5.0/5
Outstanding
Posted on Sep 15, 2024
Hotel provide free shuttle car back and forth from the airport. Arrived by 3:45am and the reception arrange the car for us and fetch us by 4am. Just worried that i cant contact the hotel because i didnt have china phone number but luckily they can reply me ASAP through the app. The room is spacious and clean.
Response from Property: 非常感謝您的入住和點評,您的鼓勵是我們前進的動力,希望悦美四季酒店成為您在深圳的另一個家。隨時歡迎您給我們提出寶貴意見和建議,幫助我們提高和完善服務,酒店一直致力於為賓客創造更好的消費環境和入住體驗,期待您的再次光臨哦,,祝工作順利,天天擁有好心情
Pedro (佩德罗)
Discount Double Room
Stayed in Sep 2024
Couples
6 review
4.7/5
Amazing
Posted on Sep 9, 2024
The hotel is quite close to Shenzhen Airport. The rooms are ok, the staff is friendly and the hotel is 15 min walking to the nearest metro station. Good option if you arrive late at night or if you plan to leave early in the morning through the airport.
Response from Property: 親愛的賓客:非常感謝您抽出寶貴的時間為悦美四季酒店留下點評。您的肯定是我們前進的動力,我們將一如既往地提供優質的服務和舒適的住宿體驗。如果您有任何其他建議或意見,或者在將來需要任何幫助,請隨時聯繫我們。再次感謝您的支持和信任。
ONE WETSHO
Discount Double Room
Stayed in Nov 2024
Solo travellers
1 review
5.0/5
Outstanding
Posted on Nov 12, 2024
Great service. From the airport pick-up and drop-off to the inhotel service.
Response from Property: 尊敬的賓客:您好!非常感謝您對酒店的支持和各方面的認可,我們所做的一切都衹為每一位賓客帶來不一樣的度假體驗,看到您的滿意和肯定,我們真的是非常的感動,我們會繼續努力時刻準備着您隨時回來
Igor Shevel
Discount Twin Room
Stayed in Sep 2024
Family
13 review
5.0/5
Outstanding
Posted on Sep 28, 2024
The airport transfer is provided by the hotel for free.
Response from Property: 尊敬的賓客,非常感謝您的入住和點評,酒店內設有諾大的停車場,可以免費停車而且酒店離機場衹有15分鐘的車程,還有接送機服務哦,接機的話是隨到隨接的,送機的話是24小時每小時整點都有一班車,希望您下次出行依然可以選擇我們酒店!祝您旅途愉快,閤家歡樂!
Guest User
Guestroom (2 beds)
Stayed in Jun 2024
Family
2 review
4.5/5
Great
Posted on Jun 19, 2024
Good service and friendly staff. Need to improvement on breakfast quality.
Response from Property: 尊敬的賓客您好:感謝您在眾多酒店中選擇入住悦美四季酒店並提出您的寶貴意見,您提出的早餐的問題,我們會已經和餐廳領導反饋。因此領導立即採取措施來改善我們早餐的質量,後期我們也會關注早餐的問題,祝:旅途愉快!
Guest User
Discount Double Room
Stayed in Nov 2024
Solo travellers
4 review
5.0/5
Outstanding
Posted on Dec 1, 2024
Great receptionist and good room
Response from Property: 親愛的賓客:非常感謝您抽出寶貴的時間為悦美四季酒店留下五星好評。您的肯定是我們前進的動力,我們將一如既往地提供優質的服務和舒適的住宿體驗。如果您有任何其他建議或意見,或者在將來需要任何幫助,請隨時聯繫我們。再次感謝您的支持和信任。