Welsh International Apartment(Shenzhen Futian Theater) Reviews

Response from Property: Dear guest, thank you for choosing Wells Hotel. We are sorry to bring you an unsatisfactory stay experience. Our hotel is located in Longyuan Chuangzhan Building, next to the landmark of Shenzhen Diwang Building, Metro Line 1 and 2 It’s only 100 to 200 meters from Exit D of Grand Theater Station of Line 3 or Exit G of Laojie Station of Line 3. In fact, the location is very convenient. Maybe I didn’t notice it at first because the elevator lobby is behind the building. Next You can first add our housekeeper on WeChat to inquire about the hotel location, so that you can find our hotel more conveniently. Even if there are various excuses, it is our fault if we do not satisfy you. Hope to have a chance to come again for a different experience. We are located in the core area of ​​Luohu, next to the entertainment circle, Shenzhen Wenheyou, and snack street. It is the best choice for traveling to Luohu. We will work harder in the future. Looking forward to your visit again and wishing you a pleasant journey!

Response from Property: Dear guest, thank you for your full recognition of the room facilities and views. I'm also sorry for the inconvenience caused to you. On the day of check-in, a new colleague didn't speak English well. It was a small incident. Fortunately, the result was smooth. Thank you for choosing Wales International Apartment. Each of our rooms is equipped with a washing machine and refrigerator, which is as convenient as when you are at home. All guest rooms adopt floor-to-ceiling windows. Sitting by the window during the day and watching the busy traffic, you can have an unobstructed view of the neon night view of the city at night. And the location is great. Every popular area and attraction in Shenzhen is directly accessible by transportation. We look forward to your next visit! ! !

Response from Property: Dear guest, thank you very much for your favorable review of our hotel. In addition to providing convenient home facilities (washing machine, laundry detergent, etc.), Wales Apartment also provides thoughtful amenities such as conditioner and personalized fragrance machines. , there are umbrellas at the front desk, free downloading of documents, printing and copying and other services are provided. Thank you again for your affirmation of the hotel. We are located on Metro Line 1 and Line 2, a 50-minute drive by subway, a 40-minute drive from Shenzhen North Station, and a 40-minute drive from Shenzhen Station. With 3 stations, the transportation is very convenient. We look forward to your visit again and wish you a happy journey!

Response from Property: Dear guest, thank you for choosing Wales Hotel. I apologize that you did not have a good stay experience. Thank you for recognizing the large space of the hotel room and fully commending the comfort of the bedding. We did not discover the problem with the washing machine in time. Thank you for your help in discovering the problem. We will humbly accept it and have updated it in a timely manner. We have also been continuously upgrading the rooms. In some rooms, negative ion oxygen bars have been added to purify the air to provide tenants with better services. Healthy sleep, and I hope you will choose our hotel again, supervise our growth and progress, and have a happy life

Response from Property: Dear guest, thank you very much for your international and high-quality review, and also thank you very much for your recognition of our hotel and services. This is the greatest encouragement for our continuous progress. However, such a good review did not receive your 5 stars. We also really feel it is a pity for the good reviews. Wales International Apartment is located on the high floor of Longyuan Chuangzhan Building. The room facilities are regularly inspected and replaced in order to maintain a clean and hygienic living environment and make every guest feel at home. The hotel has added a 24-hour front desk butler WeChat phone service to solve the problems encountered by guests during their stay so that they can be dealt with as quickly as possible. Each room is provided with a washing machine and refrigerator, and can be rented for both long and short periods of time. Moreover, every popular area and attraction in Shenzhen is directly accessible by transportation. We look forward to your next visit! ! !

Response from Property: Dear guest, hello. Our hotel is located in the Longyuan Chuangzhan Apartment Building. The detailed address is indicated on the platform, and the building also indicates the location of the apartment lobby (it is behind the building). Sorry for the unpleasantness caused to you. Our Wales Apartment is located in a central location, only three subway stops away from Shenzhen Station, and only a 10-minute walk from Dongmen Pedestrian Street. It is very convenient for dining, shopping or watching movies. In addition, we also have mahjong rooms and two-bedroom suites. , landmark view rooms and other room types to choose from. We look forward to visiting again and wish you a happy journey!

Response from Property: Hello dear guests! First of all, thank you for staying in our hotel! The best advertising is word-of-mouth recommendations from our guests. We are honored that our services have been recognized by you. We hope that we can give you a five-star satisfactory experience next time you stay. Our hotel is located at the intersection of Baoan South Road and Jiefang Road in Luohu District, just opposite Diwang Building. If you need to take the subway, you can choose to take Line 1 and get off at Exit D of the Grand Theater, and then go straight for 100 meters. On the journey, there is always unexpected warmth. Here, satisfaction is just expectation, while touching and surprise are what we always pursue.