To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.2
Amenities4.1
Service4.2
Cleanliness4.2
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All Reviews(713)
Positive reviews(685)
Reviews with photos/video(57)
Easy to get around(75)
Many dining options(44)
Friendly front desk staff(41)
Large rooms(26)
Close to metro(20)
Average sound insulation(19)
Perfect for business trips(12)
Stayed multiple times(11)
Negative reviews(28)
Brooklyn boys
Business Double Room
Stayed in Feb 2024
Friends
70 Reviews
3.5/5
Posted on Feb 25, 2024
Location is very good and near subway station. Also very close to Eastgate shopping area. Wide varieties of restaurants near the hotel.
Guest User
Superior Double Room
Stayed in Apr 2024
Couples
2 Reviews
5.0/5
Outstanding
Posted on Apr 21, 2024
good good good goood gopd
Guest User
Superior Double Room
Stayed in Feb 2023
Couples
3 Reviews
4.0/5
Very Good
Posted on Feb 15, 2023
It’s ok, I’ve actually stayed here several times, this time there’s no room upgrade service, the room is really small, and the brands of bathroom amenities are different, I’m not satisfied that you can hear car horns from the window, everything else is okay, I hope Can improve next time
Original TextTranslated by Google
Response from Property: Hello, dear customer! Thank you very much for your support and trust in us. We will continue to uphold the service concept of working hard and serving carefully. Let you feel the warmth of home in the Fenghuang Road store in Vienna. The hotel is adjacent to Phoenix Impression Plaza, only 300 meters from Huangbeiling Subway Station, and only about ten minutes' walk from Dongmen Pedestrian Street. The guest rooms strictly implement the one-for-one disinfection system, so that you can live in peace of mind, eat, drink, play and play theaters, everything is available. Thank you again for your love and recognition of our hotel. Your favor is the driving force for our progress. We look forward to seeing you again to review our progress. I wish you a happy day! ! !
Guest User
Executive Double Room
Stayed in May 2021
Business travellers
15 Reviews
1.0/5
Posted on May 21, 2021
The most garbage in Vienna, the sanitation is not good, the front desk staff is the most trash, and those who can't check in before two o'clock, must wait until two o'clock, the sanitation is not as good as the small hotel next to the station, one star is worthless, attach a photo to see on the floor Dust, and the dilapidation of the door of the room
Original TextTranslated by Google
Guest User
Deluxe Double Room
Stayed in May 2021
Solo travellers
1 Reviews
4.7/5
Amazing
Posted on May 30, 2021
The breakfast is satisfactory, but people who eat a lot may not be enough. The staff are warm and courteous, and the service is thoughtful.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your review of the hotel! It's a pity that we didn't get your 5-point praise. We still have room for improvement. We don't have our own restaurant, and we are actively communicating with the owner. Now we have signed a buffet Chinese food contract with the gluttonous kitchen. You can enjoy buffet Chinese food next time you stay Service, the hotel is located in the Dongmen business district, it is very convenient to eat, drink and have fun. It only takes about ten minutes to walk to Dongmen Pedestrian Street. The guest rooms strictly implement the one-for-one disinfection system, so that you can live in peace of mind, eat, drink, play and play theaters, everything is available. If you see the hotel's reply, you hope to give the hotel a five-point praise. Your satisfaction is our pursuit! welcome next time!