Shijiazhuang Ximei Hotel Reviews

Located at central CBD, right next to big shopping centre. Lots food options around. And Very friendly staffs, nice to foreigners. New renovated rooms, decent size, no smells. Overall very nice.

Near metro and 2 malls within walking distance. Clean room and friendly staff. Highly recommended.

The hotel staff was friendly and gracious although we had a slight delay in getting our room. Overall, I would recommend this hotel.

Very nice and clean, with a good service.

The hotel is located in the city center, and there is a subway station just outside for easy travel. The reservation department called in advance to arrange the room. The hotel check-in was fast, the room was clean, and fruits were given. The hotel staff was very enthusiastic and the service was very considerate. I will choose Ximei Hotel again on my next business trip.

The hotel is located in the city center and is very convenient for travel. The hotel staff are also very warm and thoughtful. After booking, the reservation department called us in advance and arranged the room. The breakfast is very rich and the room is very clean. It is a very good hotel and recommended to stay!

The location of the hotel is great, it is very convenient for traveling and shopping, next to Beiguo and Letai, a few hundred meters walk to the bus stop and subway station, it is so convenient, the front desk service is also great, check-in is very fast, any problems are solved very actively, the room is also very clean, a good hotel, next time I will choose Ximei

This time I came to Shijiazhuang, I chose Ximei Hotel to stay. The room was clean and sanitary, and the mattress was moderately soft and hard. The family room we stayed in was very suitable for my parents to bring me (yes, I am a child), full of childishness. The hotel has free parking and is located in the city center, which is very convenient to go anywhere. It is very close to the museum, and the most important thing is that it is very close to Beiguo Shopping Mall. Shopping lovers are ecstatic and it is worth recommending 👍🏻

This Ximei Hotel in the city center is really great. The lobby is very spacious, bright and grand. The front desk service attitude is enthusiastic. The room is also very nice, clean and sanitary. The city view outside the window is also very good. Free parking is available after check-in. It has its own parking lot, which is also very convenient. Overall, it is a very satisfactory travel experience. Five-star praise, highly recommended

We booked a family suite for a May Day family trip. The room was clean and large, with free parking. The hotel is located in the city center and is very convenient for travel. There are many types of breakfast, and the hotel staff are also very polite and thoughtful. Very good hotel, recommended to stay!

The hotel is in a great location, located in the city center with convenient transportation. It is convenient to go out and there is a subway station and bus stop. You can park for free when you check in. The gym and swimming pool are free. The front desk service is also very good. Check-in and check-out are fast. A small gift was given when checking out. I will choose Ximei Hotel next time.

How to say it, advantages: good location. In the city center, at the subway entrance, next to Beiguo Mall, Chang'an Park, opposite is Shijiazhuang's most popular live house flower sea. The room hygiene is also good. The service is satisfactory. The breakfast variety is rich and the quality is also good. However, the hotel as a whole is really not up to the five-star level. The size of the room and the overall facilities can be said to be a good business hotel. If it is rated four stars, it is barely acceptable. But after the five-star rating raises the expectations of the guests, it actually does not meet the standards, but there is a gap. There are only four stars printed on the note paper in the room. I wonder if it was positioned as a four-star hotel from the beginning. In addition, the hotel's dining, fitness, and entertainment facilities are all in the adjacent Ximei Business Building. The gym seems to be an ordinary and slightly simple fitness center open to the public. The swimming pool does look good.

The hotel is located in the city center, and it is very convenient to go anywhere. Parking is free when checking in, and it is very convenient to travel. The bus and subway are very close. The Beiguo Mall is right outside the door, and the subway station of Beiguo Mall is next to it. The front desk service is warm, the rooms are clean and sanitary, and the five-star rating is good. I will stay here again next time I have the chance

Advantages: The location is very good. Downstairs is Beiguo Mall and Letai Center. There is a subway entrance and Chang'an Park nearby. It is very convenient for eating and shopping. There is free underground parking. Hotel guests can use the swimming pool for free. The swimming pool is also good, with standard swimming lanes and quite spacious. The executive suite we stayed in was very large and had newer facilities. There were two toilets, a spacious bathroom, and a floor-to-ceiling window in the living room. You can sit in front of the window and watch the night view of the street, which is also good. The bath water is good. It is quite comfortable to stay. I hope it can be better: 1. I originally booked a suite to add a bed for the child to sleep. It doesn't matter if it is charged. It is OK according to the hotel introduction when booking. However, after checking in, I was told that no extra bed could be added. I don't know if it is because of the shortage of staff during holidays. However, the housekeeper gave us a set of bedding. We put the sofas in the living room together and we could sleep. It still helped solve the problem. 2. The management brother in the swimming pool was a bit rough. My husband went to swim at the beginning, and I took the children in afterwards. I didn't want to swim that day, and the children were also hesitant, so I wanted to sit on the bench for a while, and then go down to change clothes when I wanted to swim. At that time, there was another family sitting by the swimming pool in casual clothes. My child and I were about to walk in from the entrance, and then we were yelled at by the swimming pool manager. Yes, yelled, asking us what we were doing. I was holding the key and towel I got at the front desk at the time. I said we wanted to swim, but the children were hesitant, so we went in and sat for a while. The big brother said that we were not allowed to sit in if we didn't swim, and then saw me looking at another person sitting in casual clothes, and immediately changed his words and said that only hotel guests could go in and sit in casual clothes. I said I was a hotel guest, and the big brother said that you can go in. In fact, I think that we understand the management rules of the hotel, but we don't know. You can come over and ask where we are from first, and then tell us the rules. There is no need to yell directly. There were no more than 10 guests in the swimming pool at that time, and you were not busy. You will always talk nicely. 3. We checked out on the morning of the day we left the hotel, and paid for breakfast at the front desk. As a result, the hotel called again at around 4 pm to ask if we wanted to extend our stay. I said I had already checked out. The other party was very surprised and asked me where I put the room card. I said I gave it to the front desk. Then the other party didn't explain anything and hung up the phone directly. At that time, the hotel housekeeper was still urging me to give a five-star rating, and I had to remember to send her a screenshot after the rating. I was instantly in a bad mood. To be honest, I am not a serious person. The hotel facilities are really good, and I know that the staff's work is not easy, but to be honest, the overall service experience of staying in the hotel is not very good, and I always feel controlled by the staff. It can be regarded as a flaw in staying in the hotel. In summary, the hotel's supporting facilities are very good and cost-effective, but I hope that the service details can be done better. The service of a good hotel should be very comfortable and considerate, rather than sending fruit snacks and asking for a five-star rating directly. It is interacting with guests attentively, rather than relying on some marketing methods to force it out. I hope Ximei will get better and better.