Guest Reviews of Echarm Hotel (Zhaoqing Sihui Tianguangxu Market)
9.1/10
Good
864 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.0
Amenities9.1
Service9.0
Cleanliness9.2
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All reviews(864)
Positive reviews(830)
Reviews with photos/video(120)
Classy environment(57)
Friendly front desk staff(35)
Large rooms(31)
Average sound insulation(25)
Easy to get around(25)
Convenient parking(25)
Perfect for business trips(19)
Stayed multiple times(6)
Negative reviews(34)
Thanwarin
Deluxe Twin Room
Stayed in Jul 2025
Business traveller
10 review
10/10
Outstanding
Posted on Aug 10, 2025
Good Hotel Good Locations
Response from Property: 尊敬的賓客您好,感謝您對我們的認可,客人的每一絲需求都是我們真誠為之努力的方向。我們一定更加努力,打造五星級水準,期待下一次的出行,我們能為您創造更加完美服務
NancyZhang
Deluxe Queen Room
Stayed in Jan 2025
Solo traveller
7 review
10/10
Outstanding
Posted on Mar 22, 2025
I've been here many times, I really like this place
Response from Property: 尊敬的賓客:您好,感謝您的點評!酒店提倡“用心服務”,我們正在用心發現可以給您提供服務的機會,給您提供更滿意、更舒適的休息環境!您的滿意就是我們的追求!期待您的再次光臨。
Guest User
Cinema Double Bed Room With VIP IQiyi Membership And High-Definition Large Screen
Stayed in Apr 2025
Business traveller
4 review
10/10
Outstanding
Posted on May 28, 2025
Very cooperative staff clean and location is very good. Food is very easily available and the staff greets very well and take care for everything. They welcome you with Fruits
Response from Property: 尊敬的賓客:您好!非常感謝您對我們的支持與信任,我們將繼續秉承用心做事、細心 服務的服務理念,讓您在宜尚酒店的居停感受到家一般的温暖。期待您能再次光臨檢閲我們的 進步,祝您開心每一天!
jeerrylee
Cinema Double Bed Room With VIP IQiyi Membership And High-Definition Large Screen
Stayed in Feb 2025
Business traveller
33 review
9.0/10
Great
Posted on Mar 19, 2025
Good value. Will probably stay here again in future.
Response from Property: 尊敬的賓客您好,感謝您對我們的認可,客人的每一絲需求都是我們真誠為之努力的方向。我們一定更加努力,打造五星級水準,期待下一次的出行,我們能為您創造更加完美服務。
benedict
Standard Queen Room
Stayed in Jul 2024
Business traveller
17 review
10/10
Outstanding
Posted on Aug 21, 2024
Its a good and new hotel. We enjoy the stay while we are here
Response from Property: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different holiday experience to every guest. We are really touched to see your satisfaction and affirmation. We We will continue to work hard and be ready for you to come back at any time.
Guest User
Cinema Double Bed Room With VIP IQiyi Membership And High-Definition Large Screen
Stayed in Jul 2025
Business traveller
1 review
1.0/10
Posted on Aug 17, 2025
I'm not a big fan of nitpicking, but this hotel was definitely the worst experience I've had in the past five years. I couldn't resist posting a review, so everyone should avoid it.
1. We couldn't get a room immediately after 4:30 PM. We rushed out a room, and the cleanliness wasn't very good, but I put up with it.
2. The mattress was outrageous, completely concave in the middle. It was much more exaggerated in person than it looked in photos, but I put up with it.
3. The soundproofing was terrible, practically windowless. This hotel, facing a main road, uses non-sealing sliding windows. What were they thinking? The constant noise of traffic, barking dogs, honking car horns, car alarms, and so on filled the air all night. I didn't sleep much the entire night. I finally felt like I was drifting off to sleep around 7:00 PM, but then something even worse happened: at 8:00 PM, the shop across the street started a lion dance that lasted for two hours. From my seat, it was like being there.
Charging 250 yuan for this kind of quality in Sihui is incredibly outrageous!
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for choosing Yishang Hotel! We sincerely apologize that you were not satisfied with your stay.
lisa姐姐
Deluxe Cinema Twin Room With VIP IQiyi Membership And High-Definition Large Screen
Stayed in Jul 2025
Couple
61 review
10/10
Outstanding
Posted on Aug 11, 2025
Very good, very good, very good...
Very good, very good, very good, very good, very good...
Nice environment. Clean and hygienic. Friendly staff. The breakfast was average, with limited variety.
Original TextTranslated by Google
Response from Property: Dear customers! Our goal is to provide guests with a comfortable stay and the best service. Thank you very much for your valuable feedback. Your comments and suggestions will help us continuously improve and maintain a high level of service facilities and make our services increasingly perfect. We welcome you to visit us again.
Elsa_F
Standard Queen Room
Stayed in May 2025
Couple
3 review
10/10
Outstanding
Posted on Jun 15, 2025
The location is convenient and easy to find. The facilities nearby are very good. You won't be hungry as there are many choices of food. It is quiet in a busy area and you won't feel noisy even if you live on the 4th floor. It is worth recommending to friends around you.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your support and trust in us. We will continue to uphold the service concept of working hard and providing attentive service, so that you can feel the warmth of home when staying at Yishang Hotel. We look forward to your visit again to review our progress and wish you a happy day!
Guest User
Deluxe Twin Room
Stayed in Apr 2025
Business traveller
19 review
10/10
Outstanding
Posted on May 15, 2025
The front desk lady and handsome guy are professional and enthusiastic. The check-in procedure is fast and efficient. The room is brand new and smart, the bedding is soft, the bathroom is separated into dry and wet areas, and the breakfast is even more varied. It is highly recommended to all friends who pursue a high-quality accommodation experience
Original TextTranslated by Google
Response from Property: Hello! Thank you for your trust in Yishang Hotel! Thank you for your praise and strong recommendation! It is really hard to leave Yishang Hotel. Yishang Hotel is your most beautiful and warmest home in Sihui, Zhaoqing. Remember to come back often when you have time.
Guest User
Cinema Double Bed Room With VIP IQiyi Membership And High-Definition Large Screen
Stayed in Jul 2025
Couple
3 review
10/10
Outstanding
Posted on Aug 4, 2025
The room is comfortable and warm
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your recognition of us. Every demand of our guests is the direction for which we sincerely strive. We will definitely work harder to create a five-star standard and look forward to our next trip where we can create more perfect services for you.
Guest User
Standard Queen Room
Stayed in Feb 2025
Business traveller
5 review
1.0/10
Posted on Mar 10, 2025
The soundproofing is very poor. The whole night was filled with the sounds of running water, flushing, floor drains and toilets upstairs and downstairs. I couldn't fall asleep at all. The cleaning lady in the morning was also very noisy (mainly due to poor soundproofing). The mechanical sounds of the elevator going up and down the stairs could be heard in the room. I was half asleep and half awake the whole night. I have stayed in other room types before, but this room type was the worst experience. Two hundred yuan a night is not expensive, but it is not cheap either. The experience is even worse than staying in a private room in an Internet cafe. It seriously affects my rest. I just want to say that this type of room should not be designed as a check-in room.
Original TextTranslated by Google
Response from Property: Dear guest, we are deeply sorry for not being able to bring you a comfortable stay this time! The standard double bed room you booked is a promotional room type, located opposite the elevator and close to the elevator, and the stay experience is not as good as other room types; next time you can book our other room types, such as the deluxe double bed room, which has a room in the middle near the community. We are very sorry for your unpleasant experience and apologize to you here. The problem you reported has been reported to the superior, and our leaders attach great importance to it. Our rooms are decorated according to the Yishang 2.5 standard. We will feedback your valuable opinions to our technical department later. Thank you again for choosing Yishang Hotel Zhaoqing Sihui Tianguangxu Jade City Branch, and wish you a happy life!
Ozh.zhanhong
Cinema Double Bed Room With VIP IQiyi Membership And High-Definition Large Screen
Stayed in Jul 2025
Couple
70 review
2.5/10
Posted on Aug 26, 2025
At 1:00 AM, there was a foul odor (septic tank smell) at the head of the bed in the room. We had to clean up and change rooms in the early morning.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your feedback. We are very sorry for the unpleasant stay experience you have had. The hotel has addressed your feedback as soon as possible and changed your room. We are deeply sorry that you were not satisfied with your stay.
Guest User
Deluxe Queen Room
Stayed in Apr 2025
Booked for others
1 review
10/10
Outstanding
Posted on Jun 9, 2025
Very good recommended facilities
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your support and trust in us. We will continue to uphold the service concept of working hard and providing attentive service, so that you can feel the warmth of home when staying at Yishang Hotel. We look forward to your visit again to review our progress and wish you a happy day!
Guest User
Cinema Double Bed Room With VIP IQiyi Membership And High-Definition Large Screen
Stayed in Jun 2025
Solo traveller
2 review
10/10
Outstanding
Posted on Aug 21, 2025
The room is clean, the hotel is relatively new, and most importantly, it is close to my relatives' home.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your full five-point evaluation. We will continue to work hard with your encouragement and support. I believe we will do better! Thank you for your continued support! I wish you a safe and happy life!
Guest User
Deluxe Queen Room
Stayed in Jun 2025
Business traveller
81 review
6.0/10
Posted on Jul 28, 2025
The room size on the first and second nights wasn't what I'd booked. After changing rooms, I got a slightly larger one. It was also very noisy downstairs, and the soundproofing wasn't great; I could hear my neighbors talking and running the toilet.
Service: Just okay.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your feedback and we apologize for the unpleasant stay. The hotel is located near a residential complex, and the noise from outside was indeed a bother for you. If you have any questions, please report them to the front desk. We can change rooms or provide earplugs to help with sleep. Our rooms are decorated to the Yishang 2.5 standard. We will pass on your valuable feedback to our technical department. Thank you again for choosing Yishang Hotel Zhaoqing Sihui Tianguangxu Jade City Branch. We look forward to your next visit!