Greatwood Residence Reviews

Good location but amenities like gym is bad

The room is clean and the facilities and services are good

Very satisfied, will continue next time

The room is ok. It is convenient for shopping near Orchard Road. There are Fair Price and food court nearby. The room can make simple food.

The location of the hotel is good, easy to get in and out, but new buildings are being built around, and the project is too noisy

There is a microwave and washing machine in the accommodation, so it is a good place for one person to stay for a long time. It's just that the windows are blocked, so when you cook, the smoke doesn't escape and the smell doesn't escape. There are marts and restaurants nearby, so it's convenient.

The room is very big and the location is very good

Staying at the Greatwood Residence at Devonshire in Singapore was a truly wonderful experience that exceeded my expectations in every way. The moment I arrived, I was greeted by the friendly and professional staff who made check-in a breeze, setting the tone for a comfortable and enjoyable stay. The location of the residence is superb, nestled in a peaceful area yet conveniently close to the vibrant Orchard Road, providing easy access to shopping, dining, and entertainment options. The room I stayed in was impeccably clean, spacious, and thoughtfully designed with modern amenities that catered to all my needs. I particularly appreciated the fully-equipped kitchenette, which allowed me to prepare my own meals, adding a homely touch to my stay.

Another cancellation by the Hotel!! Shocking experience. The Hotel took my payment, kept booking for over a week ago and hours before the checkin they cancelled. We have no refund and standing on the streets of Singapore searching for a place to stay. This Hotel is shocking, greedy and unethical in their behaviour.

I had a decently nice big room. The location is good, you are about 7-10 mins walking from the MRT and bus stop. There are a few restaurants and a small hawker center close by. Also has a fair price for grocery shopping. The room was clean. There was some washing detergent in the room which is helpful. I did not use the microwave or the pan so can't say anything about that. There is no light switch next to the bed which means you have to go to the entrance to put the lights off at night. The plug point is on the floor and a little away from the bed, only a few days later did I realize that there was an extension board in one of the drawers in the cupboard. I had requested for an early check-in and agreed to pay the extra for it, and despite that I was told that the room was not yet available but a few mins later I was given a different room (this could have been done without the need to say no in the first place. Cleaning happens only 2 twice a week so if you ask the cleaner, who by the way speaks only Mandarin to skip the day next cleaning would be a few days later.

Haven't received any answer from this property so I do not feel confident booking a 10 night stay with them if they can't even provide basic customer service prior to my arrival. Not to be trusted and cannot recommend.

Stay clear at all cost. Hotel was cancelled 72 hrs before arrival after paying in full months before. No respect for customers. This should not be allowed to happen. Have spent all day trying to book something else at inflated prices. Told this room was over booked yet it would let me book through a different site for £2000 more than original cost I paid. GREED

If I could give 0 stars I would. After having booking for months and paid in full, cancelled our accommodation with 48 hours notice before arrival date. I believe they probably got a better rate with F1 coming up so left us with no options.

Cancelled 2 days prior to arriving at Singapore Grand Prix.Booked and fully paid 4 months ago. No respect of customers. Stay away from this hotel. They even sent email 3 days in advance to confirm arrival times. Even when I rang them they denied they had over booked and taken other bookings at a higher price??