Guest User
April 28, 2024
We were expecting a little bit more from this hotel.. The spa was lovely, payed £40 extra not included in the stay price.. and the food was acceptable.. nothing wow but nice. It was extremely cold and uncomfortable to sit without a jacket on in the restaurant and bar area. There was nowhere to sit in the bar area it’s tiny, and all tables were reserved for meals, when asked where we could sit, the young lady said there are seats outside.. it was raining? Wasn’t a great first impression.. They have 2 lovely grand fire places- would have been good to have them on! We stayed in room 10- it’s not superior, only decaf coffee, cold and just old worn furniture, we were really underwhelmed. For what we paid it wasn’t up to standard. The waiter actually told us, they were busier in the week because they have brilliant cheap deals.. Not what we wanted to hear really when we had payed full price.. We wouldn’t return, due to the little touches not being 4 star standard, this hotel has such potential but we felt slightly disappointed