Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Nov 6, 2025|Alpine Double Room with Matterhorn View
Calitos
We just came here without many informations about this hotel, but their hospitality from staffs was Really Really great. I felt like I was staying 5+star hotel from their kindness.
Picked up by hotel car, free sauna, free to use mini bar, great balcony view considering the cost of staying, and also took us to the station again when we left.
I would strongly recommend this hotel, and there is also sister hotel named Hotel Daniela probably also great guessing from my experience from Hotel Chesa Valese.
Hope everything well to the hotel family and staffs.
We really have enjoyed to staying there.
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Price per night from:PLN 1,126
Posted on Sep 10, 2024
IzzaPizza
Thoroughly enjoyed our stay at this hotel! The excellent service rendered by the staff made our honeymoon much sweeter. Everyone was friendly, kind and always willing to help. Room was really nice and the extra sauna and open concept bathtub was a nice surprise! Breakfast spread was super delicious as well. Facilities like the wellness area include foot bath, infrared chairs, jacuzzi etc.
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Price per night from:PLN 1,875
Posted on Jul 29, 2025
Yan Jai YOLO
The waiter's attitude is good, the breakfast is very good, the choice is many, the hotel is very convenient, very clean, there are many restaurants next to it, not far from the train station and the cable car station, very convenient
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Price per night from:PLN 1,141
Posted on May 10, 2025
Sunyiqing
This hotel is our lucky hotel! We ended the bitter wind and rain in Switzerland here and finally saw the Matterhorn! This hotel itself is also great. The interior layout and design are very cleverly using the elements of the Matterhorn. Moreover, we only made a temporary reservation at 6 or 7 last night. The lady at the front desk upgraded our room type. The room is so big and has a large balcony. There are free coffee and tea in the room. Their breakfast is also great. Because I was in a hurry to go up the mountain in the morning, I didn’t take any photos, but the breakfast is very rich, with various fresh fruits such as strawberries and kiwis, freshly fried meats such as bacon and grilled sausages, as well as vegetables such as broccoli and mushrooms, as well as various breads, juices and milk, and even freshly squeezed orange juice. You can also go to the bar and order a cappuccino. In short, you can eat very satisfying! The best thing is that this hotel also has a pick-up service. We originally had to drag the big box to the train station for more than ten minutes, and the small car took us directly there. It took a few minutes and arrived super fast! I promise that I will definitely stay at this hotel next time I come to Zermatt!
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Price per night from:PLN 754
Posted on Apr 29, 2025|Matterhorn Double Room
HarmonickFor a truly memorable stay in Zermatt, look no further than the Traditional Julen Hotel. We travelled throughout Switzerland, and the view from our Matterhorn room was hands down the best we experienced. Waking up to that iconic peak every morning was simply breathtaking.
The service at the Julen is impeccable. The staff is incredibly accommodating and went above and beyond to meet every need we had, making us feel truly welcome. Speaking of needs, be sure to grab a bite at their downstairs restaurant. The food is excellent, though the space is a little on the cozy (some might say claustrophobic) side. Don't let that deter you, though - the culinary experience is well worth it.
Overall, the Traditional Julen Hotel is a fantastic choice. Splurge on the Matterhorn room for an unforgettable view, and rest assured knowing you'll be taken care of by a truly exceptional team. Highly recommended!
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Price per night from:PLN 965
Posted on Sep 10, 2025
Saripanda
The location is excellent, very close to Zermatt station, and having a supermarket nearby was incredibly convenient. The hotel was spotlessly clean, and our room was well-equipped with a fridge and a hairdryer, with ample space to spread out our luggage. Breakfast was delicious, setting us up for a great start to the day. They even have a jacuzzi – I really regretted not bringing a swimsuit! As it was raining, we made good use of their transfer service to the station, and we were so pleased with their friendly and accommodating welcome.
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Price per night from:PLN 761
Posted on Apr 28, 2026
Guest User
The hotel is literally a stone’s throw away from the train station. Super convenient! The breakfast buffet was absolutely delicious and worth it!
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Price per night from:PLN 1,188
Posted on Dec 18, 2025
InFiNiTy BenZ
The staff were consistently friendly and helpful throughout the stay, always willing to assist when needed.
Upon arriving in Zermatt and taking the Gornergrat Bahn, it is highly recommended to call the hotel in advance so they can arrange luggage pickup at Riffelberg station. Pulling luggage by yourself can be quite challenging, as the path involves walking through snow and crossing ski areas.
One of the highlights of this hotel is the breathtaking and unobstructed view of the Matterhorn. The mountain is clearly visible from the hotel area, and there is truly no need to go elsewhere just to enjoy this iconic view.
The outdoor jacuzzi is a wonderful feature; however, on some days the water temperature was not warm enough, making it comfortable to use only on certain occasions.
Dinner is served as a set course menu. Each evening, there are two main dish options: one meat dish (which changes daily, such as beef, pork, or fish) and one vegetarian option. The food quality is very good and tasty, but the service is relatively slow — completing the full course takes around two hours.
The hotel is well equipped with an elevator that provides access to all floors, which is very convenient, especially when carrying belongings.
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Price per night from:PLN 1,158
Posted on Dec 26, 2023
Anonymous User
the location is good, located near the cable car up the matterhorn! we were given a room located in the annex building, which you have to go out into the open before assessing (q inconvenient..). there were also limited amenities (no kettle, no soap etc). the breakfast tho.... was worth it! (-: staff from the kitchen was also proactive and helpful!
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Price per night from:PLN 397
Posted on Aug 25, 2024|Superior Double Room
NYTravelsWe love the hotel and wished we could have stayed longer. The view from the balcony of our room gave us a clear view of the Matterhorn. The hotel is easily accessible from the Zermatt train station and the Town centre .
We loved the room allocated and found it extremely comfortable. We also enjoyed the sumptuous breakfast buffet which was pretty extensive.
Staff was really pleasant and helpful at all time. Our receptionist even escorted us to the room by stairs because their lift was not functional when we checked in.
The only regret was that we were unable to utilise the sauna and swimming pool facilities due to time constraints.
Will highly recommend the hotel to those who are looking for value for money stays whilst in Zermatt.
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Price per night from:PLN 1,075