Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Nov 16, 2025
Guest User
This was our first stay, and we were greeted immediately upon arrival and received kind support throughout our stay, making us feel at ease. We enjoyed making marshmallow sandwiches over a campfire, riding on the swings, and watching the adorable sheep roaming freely on the grounds. Just outside the front door, we could see the sheep, and the children enjoyed feeding and petting them, giving them experiences they wouldn't normally have. The air conditioning in the guest rooms was comfortable, allowing us to relax in a warm space, enjoy the view outside, and sip wine. We would definitely like to stay again. Next time, I'd like to try the hot tub.
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Posted on Sep 18, 2025|Western Style Room Non smoking
Anonymous UserWe took an express bus from Osaka to Arima Onsen Station. Upon arrival, the hotel shuttle was conveniently waiting right next to the station to take us to the hotel. The hotel is nestled halfway up the mountain, offering a very comfortable environment. Both the outdoor and indoor public baths feature the famous Kinsen (golden) and Ginsen (silver) hot springs. The hotel service was excellent, and the breakfast spread was abundant. We also pre-booked the Japanese-style dinner, which was delicious and highly recommended.
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Price per night from:€ 717
Posted on Dec 27, 2024|[New Standard] East Wing・special Room "85 Square Meters"
Guest UserThe front desk service is very good. The room is very good, the floor-to-ceiling corner window has a beautiful view outside the window, the room facilities are very new, the room facilities are very complete, the room coffee and the refrigerator are very rich, the drinks are full, very considerate. The shampoo, conditioner and body lotion are all Bulgari, the experience is very good. They also thoughtfully prepared men's and women's skin care travel packs, which is very attentive. I would like to especially praise the staff of Hiroko-san who has been serving us since we received them during our stay. They are very enthusiastic, very attentive and very nice. The experience brought to us during our stay was very comfortable and very good. I look forward to meeting Hiroko-san again next time I stay.
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Price per night from:€ 381
Posted on Dec 15, 2025|Japanese-style Room (Main Building Or Annex)
Anonymous User
Chinese-speaking staff at check-in and during meals were a definite plus. This hotel offers great value for money, with spacious榻榻米 rooms. The rooftop onsen, featuring both gold and silver baths, was a fantastic experience. The price included both breakfast and dinner, and the meals were very traditional Japanese; some dishes were delicious, while others weren't quite to my taste.
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Price per night from:€ 192
Posted on Feb 21, 2026
Anonymous User
I booked a corner suite, and the room was huge with an amazing view. It had a massive jacuzzi, which was perfect for a relaxing soak after a day of shopping – I felt completely refreshed and ready to go again the next day! Though, I have to say, for Kobe, the price wasn't exactly cheap, so it really depends on what you're looking for.
During the day, there are malls and an Aeon supermarket around the hotel, but there are no convenience stores nearby at night, which was a bit inconvenient. So, remember to stock up before heading back to the hotel. I didn't book breakfast as it seemed to be a set menu, which I'm not a fan of.
Overall, it was a good experience. I'd definitely choose this hotel again if I come back to Kobe.
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Price per night from:€ 175
Posted on Apr 14, 2026
Aotree
I don't speak Japanese, only a little English, so I was worried I wouldn't understand the check-in explanation. To my surprise, I actually understood it, and the staff member who explained everything was very thoughtful with their language. There's a shuttle service, and if you don't speak Japanese and want the driver to pick you up, you can ask for help at the Arima Town Tourist Information Center.
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Price per night from:€ 87
Posted on Jan 11, 2026
_WeChat27932****
The hot spring is really big, and you can enjoy both the upstairs and downstairs pools for free. There's a shuttle bus to Sannomiya Station. The room views are absolutely stunning, perfect for couples. Breakfast was just okay, but overall, it's a great stay.
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Price per night from:€ 328
Posted on Jan 22, 2026
Guest User:) Thankful for the hotel shuttle service as the hotel is located after a really steep slope. Both onsen in hotel and the next building are good and clean.
:( Amenities didn't include facial cleanser and milk lotion. The pillows are too hard for me. The dinner plate arrangement setting appears to be dated - some of the food containers are old/ worn out with visible scratches on the surface. The menu is in Japanese wordings - will be good to provide English version.
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Price per night from:€ 201
Posted on Dec 21, 2025
Guest User
The food is absolutely delicious. Breakfast is healthy and varied: miso soup, curry, rice, omelets, potato salad, sausages, boiled potatoes and broccoli, succulent fried tofu and dried tofu, fish for grilling on a mini-grill, red smoked fish, and cherry tomatoes. There are also tasty pastries like croissants and cinnamon rolls – they don't skimp on butter and jams. Plus, yogurts, sweet fruits in syrup, and muesli. For drinks, there's hot/cold coffee, tea, milk, orange juice, and iced water. The hot spring in the hotel is magnificent – both golden and silver springs, a jacuzzi, a cold pool, and cold rice tea after the onsen. They even sell sake in vending machines! You can buy souvenirs right in the hotel, and the prices are reasonable. It's a 4-minute walk from Arima Onsen station and 6 minutes to the bus stop (which goes directly to Kobe). The value for money is perfect, and the staff really go the extra mile. The kimonos are beautiful!
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Price per night from:€ 78
Posted on Jun 19, 2026
Guest UserExtremely satisfied with my stay! The service was excellent, the location was great, and the surroundings were beautiful. Being able to enjoy the hot springs was a huge plus. It was a very pleasant experience, and I'm looking forward to staying here again next time.
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Price per night from:€ 90