Spa hotels in Ulaanbaatar

The location was great. While the hotel itself is on a quieter street, it was near various restaurant choices and commercial establishments for shopping that could be accessed by walking short distances or a short ride. The cashmere shop located in the lobby was also a wonderful addition, as well as the coffee shop and convenience store nearby. The staff were very helpful. They booked rides for us since we didn't have local numbers to access to local transport and delivery services, and they were very gracious in accompanying us to the cab and giving instructions to the driver. I would definitely choose this hotel again given the chance to travel to Ulaanbaatar in the future.

Pros: massive rooms, massive halls, very nice building environment/fixtures/architecture/interior design, new, clean, good service, high ceilings, spacious, comfortable beds, excellent gym, nice swimming pool, big bathroom, definitely has a premium feel. Has a CU located just in front. Cons: bathroom water wasn’t ho, felt cold taking a shower and definitely was not hot enough to actually have a bath, bathroom smelt like sewage, there’s lots of construction around so it’s dusty, the breakfast buffet was not good for a 5 star hotel, lack of variety. Forgot to take photos of the room, attached was the hotpot dinner at the attached restaurant which was nice.

The product fully matches the description, with solid craftsmanship and materials, and excellent attention to detail, making for a great user experience. The packaging was secure and undamaged, logistics were fast, and customer service was attentive and patient. Overall, it offers outstanding value for money, is highly practical, and the quality exceeded my expectations. I genuinely recommend it, and I'll definitely repurchase if needed in the future.

The hotel's location is super central; it's a 10-minute walk to landmarks like the Blue Sky Hotel, the National University of Mongolia, and the GOBI cashmere store. It's about 50 km from the airport, but it took us 2.5 hours to get there due to heavy traffic. When I asked why, I learned a few things: firstly, used cars are incredibly cheap to import into Mongolia, with no tariffs, and you'll see both left and right-hand drive vehicles, leading to a huge number of car purchases. Secondly, the city's road planning is inadequate; the roads are already narrow, parking is unregulated, and there are no subways or ring roads to ease congestion. Thirdly, while Mongolia has a population of 3.5 million and a land area of 1.56 million square kilometers, averaging only two people per square kilometer, the vastness of the country means households own 1.5-2 cars on average. The breakfast was good; I especially liked the yogurt and cereal, and the dining environment was elegant and comfortable. The staff were all very professional. Overall, I was satisfied with the hotel. I did have two minor complaints: 1. I couldn't find an electrical outlet near the bed for charging. 2. The sink was a bit too low, requiring me to constantly bend over, which was a bit hard on my back.

A really excellent hotel! The reception staff are so friendly and professional, and they speak very good English. They helped give me directions to nearby ATMs and also called a taxi service for me to go to the airport on my last day. The room was always very clean and the bed was comfortable. They have a laundry service that is quite cheap, and it was very convenient - you just have to put your dirty clothes in a bag and give it to reception, and they will return it to your room (usually on the same day). The breakfast was also delicious - a combination of a cooked breakfast, fruits, yoghurts, salad, cereals and cakes, along with tea, coffee and juice. I really enjoyed my stay here and I would definitely come back!

The front desk staff were very professional and had excellent English skills. They were incredibly helpful with room arrangements and booking taxis, which made our stay much more convenient. The hotel is also very well-located, just a 10-minute walk from Central Square and close to major commercial areas like the Shangri-La.

The hotel's location is super convenient for walking to attractions or catching public transport. The room decor is nice, and it's really clean. There are tons of convenience stores and restaurants nearby. The front desk staff are excellent and can communicate in English. Just a heads-up, the hotel's emblem of a spear has no connection to hot springs, despite what you might think!

Historic hotel close to sukhbaatar square staff friendly and accommodating, shoutout to front desk, Jason, for making husband’s birthday a memorable one, he went above and beyond by giving him a card and a birthday cake, highly recommend

The hotel is very unique and in a good location. The front desk guy is very friendly and can speak some simple Chinese. The room is clean and tidy, and the bed is very comfortable. Overall it's OK.

This is an old-established hotel; even the immigration officer knew it when I entered the country. Although some details in the room felt a bit odd (like the scarcity of power outlets or the extra-long shower curtain), you can tell they've made efforts to renovate in recent years. At least the room was spacious and clean, and the staff spoke basic English. You can order breakfast to be delivered to your room for 15,000 MNT (the apple was bought separately). There are convenience stores and restaurants nearby, so daily life is very convenient.