Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Jun 1, 2026
Guest UserThe hotel was decent, but Trip.com's service is absolutely terrible. Once again, I had to get the invoice from the hotel. Sometimes they make you get it from Trip.com, and now it's back to getting it from the hotel. It's so frustrating!
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Price per night from:€ 91
Posted on Mar 18, 2026
Guest UserThe hotel is very clean, heard it’s one of the best in the city. There are many selections of breakfast, staff were very responsive to any needs and questions I had, location is great close to convenience stores and Gobi store and other stores. Taking a taxi is not easy in Mongolia, but staff can call it for you.
Also they have a good restaurant called Grill in the building with live music on at night maybe around 9/10pm, it was great experience overall.
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Price per night from:€ 151
Posted on Dec 14, 2025
Motala
My stay at the Kempinski Hotel Khan Palace Ulaanbaatar was fantastic! I stayed in a Deluxe King Room from November 11th to 18th, and it exceeded my expectations. Regarding hygiene and environment, the room was clean and tidy, the facilities were brand new, and the window offered an expansive view. The overall environment was quiet and comfortable. The staff were warm and attentive; check-in was efficient, and they paid close attention to details. The facilities were comprehensive, and the bedding was soft and comfortable, ensuring a good night's sleep. The automatic sensor light in the bathroom was a thoughtful touch, as were the daily complimentary welcome fruits and six bottles of mineral water. Breakfast offered a rich variety, with a good balance of meat and vegetables, and the taste was excellent – great value for money. The location is superb, with specialty shops and restaurants right outside, making travel convenient. Overall, the hotel excels in hygiene, service, and facilities, making it an ideal choice for business travel. I highly recommend staying here.
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Price per night from:€ 132
Posted on Sep 1, 2025
Duerjia
The hotel is very clean, nicely decorated, and its location is great. Many city attractions are within walking distance. Breakfast was decent, and the views were excellent. However, I was a bit disappointed that the hotel had a separate breakfast area exclusively for Korean guests, and others weren't allowed in. I would have really liked to try it.
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Price per night from:€ 136
Posted on May 20, 2025
Anonymous UserThis hotel is located in an office building, occupying several floors. There's a convenience store and a coffee shop on the ground floor.
Check-in was brilliant! The first at reception spoke some English and checked me in at 7.30 in the morning without a problem. My room was spacious, the bed was large, although on the hard side. At this point the good things about the hotel come to an end.
Unfortunately, all the rest is quite bad. The lighting system is broken and you can't turn off the light above the bed unless you take out the key card, but then power outlets go off, so you can't sleep and charge your phone at the same time. Furniture knobs are falling apart, so does the knob on the shower. WiFi was down 2 times during my stay, including a very frustrating 12+ hour outage. Housekeeping doesn't seem to know what a Do Not Disturb sign means, entering the room regardless. Toiletries are the cheapest possible, not corresponding to the hotel name (e.g. Premium), lol.
All in all, price/quality ratio was underwhelming. I will not stay here again.
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Price per night from:€ 94
Posted on Sep 18, 2025|Standard King Room
ZhangdayueThe room was lovely. Just a heads-up, Ulaanbaatar traffic can be very bad, so make sure to allow plenty of extra time when heading to the airport.
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Price per night from:€ 166
Posted on Sep 11, 2025
Guest User
I stayed at Eagle Town a second time on my way home from Mongolia, and even though I arrived late, the staff was extremely helpful and friendly, especially the guy at the front desk whose name I didn't catch. He got me a ride to the airport the day after, and -- although this was a misunderstanding -- had prepared the room specially to house four people (I was traveling alone, but Trip.com had made it look like there were four of us).
The rooms are nice, with very comfortable beds, perfect after having been in the countryside for a week. The location is rather close to Chinggis Khan Airport, or at least as close as you're likely to get for now, and there are plenty of grocery stores and convenience stores in the area. I didn't have any use for the kitchen, but it seemed to be supplied with at least some basics for people who want to cook themselves.
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Price per night from:€ 48
Posted on Dec 16, 2025
1361194****
For the location of this home (close to where I am going), all kinds of general, although not to the point of very bad, but also can not boast anything. At night, you can hear the sound of the KTV downstairs. The breakfast is very poor, not delicious, the cold meal is mainly, the service is very general, the smile service can not be done, and the restaurant on the second floor tastes not good.
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Price per night from:€ 54
Posted on Dec 14, 2023
Gaisihubilie
The room is very clean and well-equipped. The hotel is in a good location and the transportation is very convenient. The service staff are warm, thoughtful and very professional. Recommended!
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Price per night from:€ 65