Spa hotels in Kigali

The service was top notch!

The hotel is in a good location and convenient to travel, the rooms are bright, well-equipped and smart, and the office is open and quiet. The service is efficient and professional, the environment is quiet and clean, and the breakfast is rich in categories, providing a full score and comfortable experience for business travel.

Rwanda is definitely beyond your expectations. The streets are clean and tidy. This hotel should be considered a great resort hotel in Rwanda. The environment is very elegant. The key is that the food inside is very cheap. The waiter is very good and highly recommended.

Their service was top-notch across board.. I give them 10/10

以下是本人當天在入住酒店時拍的真實圖片和視頻，當天入住的305房間。酒店位置：基加利交通方便。酒店設施：自己看一下圖片，是當天入住拍的。床品和布草看圖，床蠻舒服的。有一次性拖鞋提供。酒店裝修：自己看圖。洗手間：是乾濕分離。早餐：自己看圖，自助餐。酒店服務人員：個人覺得很有服務意識，入住期間挺蠻意的。酒店的圖片與實際入住的房間圖片相符。酒店晚上有3場表演，健身房很大，游泳池也很好

It was great, they offer 24hr services. You can order food at anytime. The front desk is kind and available.

The staff here work very hard and maintain the standard for this property. It was clean and friendly staff. The only problem is the owner/manager of this place. It was fully booked and was offered another accommodation for the first night and then taken back to the original plan compliment from the owner which was appreciated but not appreciate that the inconvenience wasn't our fault as we are just guests. I will put it down to you having a stressful day. Speaking with other guests they didn't get what they requested eg a balcony. People book for the amenities and it ruins it when the standards are not met. The location is completely different, the washing machine is broken, breakfast is very basic you are lucky to get an omelette. There are no choices or care if you cannot eat certain foods. The WiFi goes as far as the living room and will not reach the rooms so you need to stay in the living room. The air conditioning is not working but there are fans to help if you are too hot. This location has a few shops but the location that shows I wanted to be near the gym which was within walking distance to the property. There are restaurants and a butcher close by so you can cook yourself something to eat.