Explore 3-Star Hotels in Marrakech

Stayed at Riad Mama for 5 days and 4 nights, and it was an unforgettable experience. The riad itself is beautiful and tastefully decorated, but what truly made the stay exceptional were the people and their outstanding service. Dunya went above and beyond, helping me with my large luggage to the lobby and keeping my room spotless at all times. Farid prepared Moroccan tea for me on my first night on the rooftop and generously shared great restaurant recommendations. Nour, the director, and her sister greeted me with warm smiles every time they saw me and provided truly fantastic service. They offered warm, genuine hospitality and consistently went the extra mile to make sure I was comfortable and well taken care of. I genuinely felt like a welcomed guest rather than a tourist. When I unfortunately had food poisoning on my second day and didn’t leave my room at all, they noticed and checked on me to make sure I was okay. That level of care meant so much to me. Lastly, the riad itself is literally just 2–4 minutes away from Jemaa el-Fnaa and the Medina, which made getting around incredibly easy. I would definitely come back again without hesitation. Thank you Riad Mama! I can’t recommend Riad Mama enough this is hospitality at its finest. The rooftop view facing Koutoubia mosque.

Located in a quiet, secure residence with a private indoor pool, complimentary sun loungers, tables, and chairs are available. Inside, both the common areas and rooms were exceptionally clean. Ayoub gave us a very warm welcome, and the breakfast was simple but tasty. Note: You need to inform them of your arrival time to access the residence, as there's no doorbell or intercom.

Cute riad, and clean, but that's about all I can say. The room was tiny and stiflingly hot; the air conditioning couldn't even cope with such a small space. The bathroom/toilet doors were inconvenient and really just for show. All the bedding was covered in terrible pilling – it wasn't just how it looked, it felt like sleeping on a grater, very uncomfortable and unpleasant, and the mattress was hard. The breakfast was a joke: a mini flatbread, a small pancake, and a tiny biscuit. They poured a sip of juice into the bottom of a glass, served a 200ml teapot (meant for two) and all this with a cheerful 'enjoy!' What is there to enjoy? Couldn't they at least offer one egg? We eat breakfast at the hotel not to take thoughtful pictures over a biscuit, but so we don't have to run around the city an hour later looking for a proper meal. And the first thing they did when we arrived was try to upsell us on extra services (hammam, massage) – they didn't even let us go to our room, they sat us down and said, 'choose!'

I recently had the pleasure of staying at this wonderful hotel, and the experience exceeded my expectations in every way. From the moment I arrived, the staff welcomed me with warm smiles and exceptional hospitality, making the check-in process smooth and efficient. The room was spacious, impeccably clean, and thoughtfully designed, offering a perfect blend of comfort and modern amenities. The bed was incredibly comfortable, ensuring a restful night’s sleep, while the stunning view from the window added an extra touch of relaxation.

Very nice service, tasty breakfast and friendly breakfast with great rooms. But unfortunately wifi was not working on that day .

Enjoyable stay at Riad Jibril. The tourist tax was expensive compared to my previous trips, as was the transfer fee, which could have been included in the price. Otherwise, a very good location in a very quiet neighborhood with all amenities. The staff at the riad were very friendly and always available.

Ich war jetzt schon zum Zweiten mal in einem Riad in Marrakesch und muss sagen das ich in diesem sehr Zufrieden war. Der Service war super die Mitarbeiter sehr freundlich, höflich und hilfsbereit. Keins meiner Anliegen blieb ungeklärt. Ich wurde mit sehr viel Freundlichkeit in Empfang genommen und den kompletten Aufenthalt habe ich mich dort sehr wohl gefühlt. Der Abschied viel mir sehr schwer da ich mich sehr schnell mit den Mitarbeitern angefreundet habe. Da ich so einen guten service selten erlebt habe. Nach einer Woche dort fühlte ich mich wie ein Teil der Crew und nicht nur wie ein Gast. Alle Mitarbeiter treten mit sehr viel Wärme und Freundlichkeit entgegen und sind stehts hilfsbereit damit es Ihren Gästen an nichts fehlt. Egal ob vom Service, die Hausmädchen, die Köchin oder die Rezeption alle legen sehr viel Wert darauf das es den Gästen gut geht Auch anliegen die nichts mit dem Riad zutun haben wurden für mich vom Personal geregelt. Das Frühstück ist gut und ein Restaurant steht abends für ein leckeres Essen auch zur Verfügung. Mit der Sauberkeit der Räume war ich sehr zufrieden und die Hausmädchen hatten bei mir immer alle hände voll zu tun. Meine Klamotten wurden gefaltet Kleider aufgehangen und Schuhe und schminke immer beiseite geräumt. Sowas ist mir woanders noch nie passiert, aber hier achten alle Mitarbeiter auf die kleinsten Details. Das Riad liegt ca 25 Minuten von Marktplatz entfernt aber zufuß gut erreichbar. Ich komme aufjedenfall wieder und freu mich schon auf den nächsten Urlaub in diesem Riad. Liebe Grüße gehen raus nach marokko und ich freu mich auf ein baldiges Wiedersehen

The check-in process was good for customer service, but my room experience was terrible. I booked a superior suite, but I ended up with a regular room. I was informed that the person who was supposed to be in the room decided to stay another day. When I checked online, I found that the room was still available for reservation. The next day, when I asked to switch to my reserved room, I was told that it was booked again and that I should check back in line. Surprisingly, the same room was still available for reservation. I feel like they were scamming people by booking a suite at a higher price and then giving them a cheaper room. The night crew member was very friendly and informed me that the manager was traveling. However, I don’t understand who is responsible for managing the website and ensuring that the correct room is posted when it’s available. I tried to contact them via phone and email, but nothing happened. I hope that Trip guide and the hotel will take responsibility for their actions and make sure that this doesn’t happen to other customers. I could have booked a different suite that had a similar aesthetic to what I was looking for, but I couldn’t even cancel the reservation. There should be a system in place for booking a specific room, and if the room is not available, the customer should receive an automatic refund. It’s their job to figure out when the room is available and what type of room it is. Additionally, the room had a bunch of knickknacks, and the table, wall, and bottom of the table were all chipped, cracked.

The location is tolerable, the service is good, only the administrator tried to impose expensive tours, it's better to book them yourself on booking and not listen to them. There were not enough hooks in the bathtub for hangers. Breakfast is delicious and wonderful

We didn’t have any issues there. In general the service is good even if there is nobody in the reception thus they give you your own keys of the main entrance and your room. As a suggestion it is needed a sign “Riad Nouhal” but anyway, if you follow the location on Google Maps, you will be in.