Explore 4-Star Hotels in Bintan

Great place to relax, very clean. Very nice staff and food is very good. The beach is very nice also

Pros: Kids club and kid-friendly pool/water play were great. Room was spacious, bed was comfortable, and amenities were provided. There’s also a gym and massage service available. Cons: Very poor soundproofing — could hear people talking and laughing from the street. Hotel was under maintenance and felt rundown. Floor felt sticky and not clean, room was stuffy with mosquitoes, and air-conditioning was not cooling even at 18°C. Bathroom was not kid-friendly. Massage was done in a regular hotel room with no music or ambience, making it uncomfortable. Reception staff were generally friendly, except during check-in. I was asked to provide proof for an issue that was not my mistake, which made the experience unpleasant. Overall: Good facilities for kids, but cleanliness, maintenance, air-conditioning, and check-in experience need improvement.

Biru is the villa area of Nawan Garden. The environment is very good. The waiter sent us to the door of the room with great enthusiasm. The single bed in the bedroom is a bit small and can only sleep one adult. If there are many people, you can put the two single beds together. The bathroom is a bit simplistic, if you need a comb toothbrush you can call. The overall feeling in Bintan is that people are very good. Even if the communication is not too smooth, they will not bother to explain. My request is to know one or two keywords. The only regret is that I saw a mini zoo in Nawan, I wanted to take the children to the waiter and told me that I was gone.

It rained at night and the walls are wet in the inside. Beddings sheets time for new ones. White beddings are not looking bright white. Overall still ok with the good price. Bfast menu been the same for many years. 😊 still happy with the stay