Beach Hotels in Bintan

First time in Bintan. Had an amazing experience at the resort. Check in was smooth by Pancha. Initially assigned a room quite secluded, requested for a change and got a much better room on the ground floor facing swimming pool and the beachfront. Amazing customer service, amazing staffs, everyone was friendly. The resort is in a private estate, together with Cassia and Banyan Tree. The beach was very private and quiet. Definitely enjoyed my time there. The one downside is the fact that it is in a private estate, it is quite far from town. Eating out is difficult, Bike Grab isnt available. Grab car was quite difficult and expensive. The best way was to hire a tour guide. I hired a tour guide for the whole 3 days. Amazing experience, just an hour ferry ride away from the hustle of the city of Singapore. Will come back for beach vacation.

The hotel is part of a bigger resort property. The hotel location is good and the staff service attitude is great. However, the quality of the foods served in the restaurants are not good. The goods sold in the Happy Marts inside the resort property are extremely overpriced which are 3 to 4 times more expensive than in Singapore. Further, the gym in the Recreation Centre has a very strong mouldy smell. The quality of the SPA is not good. The technique of the masseurs should be improved. Also, the air-conditioner in the massage room is broken. Not worth to have any SPA treatment there.

The service was very pleasant and attentive. The room was extremely clean. There were plenty of activities and two restaurants available at the resort.

Biru is the villa area of Nawan Garden. The environment is very good. The waiter sent us to the door of the room with great enthusiasm. The single bed in the bedroom is a bit small and can only sleep one adult. If there are many people, you can put the two single beds together. The bathroom is a bit simplistic, if you need a comb toothbrush you can call. The overall feeling in Bintan is that people are very good. Even if the communication is not too smooth, they will not bother to explain. My request is to know one or two keywords. The only regret is that I saw a mini zoo in Nawan, I wanted to take the children to the waiter and told me that I was gone.