Explore 5-Star Hotels in Langfang

The hotel environment was excellent. We were upgraded to a king-size bed room with a view, featuring floor-to-ceiling windows on two sides. Bazhou is a relatively small city, and Haiyue Hotel is probably the best hotel in Bazhou. The hotel's decor and staff service were both very good. They helped with luggage, were very polite to guests, and were neatly dressed. There was also welcome fruit – it had the feel of a five-star hotel. The hotel has a swimming pool with a water temperature of around 30℃. It was a bit windy in the morning, so no one was swimming, but there were people playing in the afternoon. The breakfast was plentiful, including Chinese and Western dishes, fruits, juices, sushi, and desserts, and the food was delicious. They also provide children's toiletries, which my child loved. Overall, I was very satisfied with my stay at the hotel and would highly recommend it!

The hotel's facilities offer great value for money, and the front desk and room service are excellent. However, this was my first time encountering such a lack of professionalism and poor attitude from a reservations sales person. Since the hotel is close to Beijing and quite large, I thought it would be a good option for future conferences, offering good value. I asked the sales person if she could show me the meeting rooms and provide a quote so we could keep them in mind for future events. The female sales person impatiently replied that there were many meeting rooms and insisted I provide the exact number of attendees before she could show me any, otherwise, it would be impossible. Shouldn't a good sales person strive to fully showcase their products and services to meet both current and future market demands? We will have many conferences in the future, ranging from small to large scale. Don't they want to build a client base for future sales? This is the first time I've encountered such a sales approach! Perhaps because it's in Yanjiao, and there are no other hotels that can compete, they simply don't lack customers!

The overall experience at this hotel far exceeded my expectations. The only minor drawback is its relatively remote location; otherwise, it was commendable. The hotel boasts comprehensive facilities, including a dedicated play area for children, making travel with kids much easier. The rooms were exceptionally spacious, with no feeling of crampedness, and each room was equipped with a washing machine, making it easy to manage laundry for extended trips and providing exceptional convenience. The overall decor and service were of a high standard. With few guests during off-peak hours, the environment was remarkably tranquil. If you dislike crowds or are easily frightened, you might find it a bit too quiet. The breakfast selection was plentiful, ranging from local specialties to refined Western-style light meals, all with excellent taste and quality. Overall, it was a very good choice for a stay and deserves high praise.

This stay was extremely unpleasant. After checking in, the catering department delivered welcome fruit. They knocked once, and without waiting for a response from inside the room, they just swiped their card and walked right in! My husband had just come out of the bathroom, stark naked, and was seen directly. Luckily, it was a male staff member, otherwise, it would have been a real mess! It was absolutely terrifying! 1. After this unpleasant incident, I called the front desk to complain, but their explanation was very unconvincing, clearly trying to protect the catering department. 2. During our stay, we discussed travel activities with the front desk, but no one offered us any apology or made any attempt to appease us. We weren't asking for compensation, just an acknowledgment and a better attitude. 3. Only upon checkout did the front desk politely do something, offering us a souvenir (two bottles of red wine). It felt like a perfunctory gesture, just to report back to their superiors. 4. There was a gecko in the bathroom (see photo), quite cute. 5. The hotel lobby lacked clear directions to the breakfast area. 6. The hotel's Chinese restaurant prices were a bit high. The resort environment itself is quite nice and quiet. Overall, we won't be coming back. While the hotel environment is fine, the service was truly amateurish and left us feeling quite unsettled. The check-in explanation was very detailed, and we got a free upgrade to a suite, which are the only positives.

The hotel's overall decor isn't new, and there's no air conditioning in the lobby, but I appreciate the disabled access. During large events, they might be understaffed, as there was a chaotic scene with kids running around. There weren't many staff working on the weekend either. The interior design is also quite old; one pillow was visibly dirty, and the carpet had years of old stains. The air conditioning wasn't cooling; it stayed hot even after being on for a long time during the day, and the windows had smudges. The buffet, however, was good with plenty of choices and tasty food.

This is our third year celebrating Chinese New Year at the Sheraton Guan. Overall, it's pretty good; the room and dining services are excellent. Just a heads-up for anyone visiting in winter: avoid rooms facing south. They get incredibly hot. The hotel's central AC only blows hot air, and with the direct sunlight, the room becomes unbearable for sleeping. To make matters worse, the windows only open a tiny crack – it was truly a struggle!