Explore 5-Star Hotels in Munich

Everything was great. The hotel is beautiful and conveniently located near the Christmas market. One small issue was that the breakfast restaurant seemed understaffed, which caused the service to be a bit slow and the staff to appear slightly stressed. This is understandable, but better staffing or management could make the service feel warmer and more pleasant.

I stayed at the Charles Hotel in Munich on Christmas Eve on 12.24. The location is very convenient next to the city center. There are service staff to help park the car and bring luggage into the room. The front desk staff offered a welcome Christmas drink, as well as warm and caring service throughout the process. The hotel has a historical atmosphere, the rooms are relatively modern, the small balcony can see the park view, and the mood is super good when the sun shines in the room in the morning. I booked the Christmas dinner at the restaurant Sophia's in the hotel in advance. The food is not bad, not bad. There are quite a variety of breakfasts. In addition to the buffets that can be seen in Europe, there are also Bavarian set meals to try. Generally speaking, the hotel is quite cost-effective and will not step on thunder. Rocco forte is also a pretty big hotel group.

This hotel is the newest hotel in Munich. The facilities are very good. There is a rich water bar and a coffee machine. It is very convenient to be next to the train station. There is a subway at the door. It is also very convenient to walk to the surrounding attractions. The service is very good. I didn’t take pictures of the room specifically.

The hotel has a very beautiful view. Munich's New Town Hall is right outside the window. The hotel service is also good.

First time to stay in a 5 star hotel that doesn’t offer toiletries. You would think it’s Andaz and it’s supposed to be premium since we stayed with other Andaz before, but this one doesn’t have any toiletries like the basic suchnas lotion. I asked why and they said they are changing company. Still though they should have warned us during check in or at least have something in the room