Mercure Newport

Mercure Newport Reviews

Mercure Newport

Chartist Tower, Upper Dock St, Stow Hill, United KingdomView Hotel Details
Mercure Newport
Mercure NewportMercure NewportMercure Newport
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Mercure Newport Guest Reviews

4.4/5
Very Good
89 review
Verified reviews
Location4.4
Amenities4.3
Service4.4
Cleanliness4.4
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Positive reviews(88)
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Negative reviews(1)
Roaming
Classic Room With Double Bed
Stayed in Sep 2023
Business travellers
31 review
3.7/5
Posted on Sep 27, 2023
You'll have to park at Friar's mall car park, which is a short five to ten minute walk to the hotel. The parking has good rates, especially the overnight 6am to 6pm deal @£1.50. For me, this worked out at around £3.50 on average depending on what time you enter and leave the car park. You'll be looking to pay about £4 plus the hours added to the overnight charge. Good treadmill in the small gym, dumbbells, cycle machine, and one other machine. Great breakfast!
Response from Property: We appreciate your detailed feedback regarding parking and our amenities. It's helpful for future guests. We're glad you found Friar's shopping centers car park convenient with reasonable rates, especially the overnight deal. Your insights into the gym facilities are valuable, and we're delighted you enjoyed our breakfast. We look forward to welcoming you back for another great stay.
Zo_e178
Standard Accessible Room with 1 Double Bed
Stayed in Sep 2023
Solo travellers
4 review
4.7/5
Amazing
Posted on Sep 26, 2023
Great overall stay. The room was modern and very clean, with a large TV infront of the bed which I loved. The only downside was that casting did not work on the TV. Despite following the instructions, it never worked. Would have loved to watch my own shows as the arrangement of the room made it like a cinematic experience.
Response from Property: Thank you for your positive review. We're thrilled you enjoyed your stay and the modern, clean room with the large TV. We are so sorry for the inconvenience with the casting feature and appreciate your feedback. We have contacted the company who manage the chrome cast to look into this as. Please reach out during your next stay, and we'll ensure a seamless experience. We look forward to welcoming you back again soon
Steve
Classic King Room with View
Stayed in Aug 2023
Business travellers
32 review
4.5/5
Great
Posted on Aug 23, 2023
Nice clean new interior to the hotel, great food in the restaurant and breakfast was fine. Nice view from the room over looking the river Usk
Response from Property: Thank you for your fabulous review, we are so pleased to read you enjoyed our food in the restaurant and also your time with us. We hope we can welcome you back again very soon!
ladyshire22
Classic King Room with View
Stayed in May 2023
Couples
14 review
5.0/5
Outstanding
Posted on Jul 3, 2023
Perfect. The mercure company has got it right and now we are in the process of the Mercure Hotels Tour of Tours. . Excellent
Response from Property: Thank you for taking the time to leave a review regarding your stay.We do hope we can welcome you back again soon and that everything will be just as perfect as your previous stay!
Guest User
Classic Room With Double Bed
Stayed in Jan 2023
Couples
8 review
4.2/5
Very Good
Posted on Jan 8, 2023
Very good experience. The hotel was in a great location for us. The room was very comfortable and clean.
Response from Property: Thank you very much for your feedback, we are pleased the hotel was well located and that the room was comfortable and clean. We hope we can welcome you back again soon!
Julie
Stayed in Jul 2022
Solo travellers
1 review
5.0/5
Outstanding
Posted on Jul 16, 2022
This hotel only opened 7weeks ago. Lovely room for one night stay, comfy bed, friendly staff, overall great stay after attending a festival. Would definitely recommend
Response from Property: Thank you for taking the time to leave such an amazing review! We are ever so pleased to hear you enjoyed your stay and hope we will be able to welcome you back again in the future
JIM MOWAT
Classic Room With Double Bed
Stayed in Feb 2023
Solo travellers
4 review
5.0/5
Outstanding
Posted on Mar 7, 2023
Great hotel
Response from Property: Thank you very much for your feedback. We hope we can welcome you back again soon!
Robert
Stayed in Feb 2024
Other
3.0/5
Posted on Feb 3, 2024
This is one of those hotels with bedding and towels that smell like a greasy kitchen unfortunately. And one of our bath towels had an old plaster stuck to it. Shower tray was dirty. Otherwise great location.
David
Stayed in Feb 2024
Other
5.0/5
Outstanding
Posted on Feb 2, 2024
Stop in this hotel few times a year with my wife. Always a great experience, rooms are amways clean, breakfast is perfect, with so much choice.
Panagiota
Stayed in Jan 2024
Family
5.0/5
Outstanding
Posted on Jan 2, 2024
A modern, clean hotel with great staff ( reception, bar and cleaner), central location and excellent amenities. We had a great time there. The view from the room was spectacular! Will definitely visit again
Sean
Stayed in Dec 2023
Other
5.0/5
Outstanding
Posted on Dec 27, 2023
I had a lovely stay over Christmas, even extended a night staff are lovely rooms are very nice And have awesome views and i definitely recommend staying here for the night comfortable, clean and nothing is too much trouble for the staff
Jack
Stayed in Dec 2023
Couples
5.0/5
Outstanding
Posted on Dec 27, 2023
The 2nd year of staying here whilst visiting family over Christmas and the standards have remained exceptionally high. This hotel is right in the centre of the city next to Friars walk yet felt quiet and peaceful throughout the stay. All of the staff are exceptionally welcoming, and the room was spotless. If you’re visiting Newport and need quick, walkable access to the city centre, Rodney Parade or train station I’d highly recommend.
Patrick
Stayed in Dec 2023
Couples
5.0/5
Outstanding
Posted on Dec 27, 2023
Really enjoyed my stay the room was really nice and the bed was really comfortable. The bathroom was a good size and everything worked well. Staff was really helpful and anything you need they will sort it out quickly
Joshua
Stayed in Dec 2023
Other
5.0/5
Outstanding
Posted on Dec 12, 2023
This hotel is in the city center. Everything you need is within walking distance. Staff are friendly and accommodating. Room was nice, clean, comfortable, with a great view. Parking is down the street at a local public parking garage. It was about $30 for a week.
Carla
Stayed in Dec 2023
Other
5.0/5
Outstanding
Posted on Dec 9, 2023
The check staff were lovely, probably the nicest on my whole 7 week trip. Bed and pillows were like sleeping on a cloud. My only suggestions would be a coat hook and also a mini fridge qould of been good.