Mari Court Resort

Guests praise the accommodating staff and convenient location near the beach and amenities. They appreciate the well-maintained facilities, including a spacious pool, spa, and BBQ area.

Extremely dirty oven and extractor have caked on grease, fans dusty ,scum mark in the bath, all switches dirty,knob missing off one fan control, flyscreens dusty.Only one toilet roll in each toilet for a 3 bedroom apartment .Only allowed 2 keys for the room. Needs a damn good clean, not just a vacumn and bedding change.Very dated and old.Only has aircon in the lounge.

Unfortunately this accommodation has gone downhill very quickly. We have stayed here previously and this time left our accomodation after one night, since we arrived late and couldn’t find a substitute. I have never walked away from accommodation before, but this was well below standard and somewhat dangerous. We arrived to find that we could not lock the door on the balcony or screen door. The property could not be secured and we asked that something could be done regarding this for our safety. Management arrived to lock us in and explained that a locksmith would come tomorrow. I explained that this wasn’t the only issue, with lights not working in the hallway, light switches not working in the ensuite, not enough seats for everyone, no pictures on the wall, a very dodgy ironing board, holes in doors, broken tiles, paint peeling, light switches broken, a double bed instead of the advertised queen bed in the main bedroom, dusty and dirty bedside lights and skirting, leftover decorations from New Years behind and under the TV Unit, sticky tape on the walls, Stains in carpets, curtains out of eyelets, really noisy fans etc. it looked like Schoolies had just happened and we were the next guests - only it was 3 months later! We stayed last year and it was lovely, hence why we rebooked. Reception explained that they were fully booked for the next few nights and that they would assist in the morning. Unfortunately nothing else in the complex was available and we left with a refund. Events were happening on the Gold Coast when we went, so we ended up booking very expensive accommodation instead. It was then disappointing to then have to pay triple for accommodation (only one other place on the coast we could secure), however we do understand that each unit in the complex at Mari Court Resort is individually owned and this probably needs better inspection after each visit. Accommodations should not be booked out without being at a standard that is appropriate and safe for the customer. We are grateful for management taking care of reimbursement, but it is buyer beware, sadly.