Paradise Centre Apartments Surfers Paradise

 Check in and check out very quickly. Staff was very friendly apartment very clean. The location was perfect. The pool was wonderful.  for sure we’ll be staying again in this hotel. 

We were delighted with our well appointed 2 bed apartment. It was clean, tidy and had everything we needed. The views we magnificent day and night. The very central location meant whatever we needed - supermarket, restaurants and the beach were right on our doorstep. We came by bus and the station was an easy 5min walk with our luggage.

Heartist review here :) I’m utterly disappointed with the room I was given because it is completely different from the pictures on the Accor website. I booked the executive room and it feels like I was staying in the old un-refurbished room. I came back to the reception right after I saw the old tired dusty room and the nice lady said she couldn’t do anything since the room was sold out and if I wanted to complain I have to come back again the next day and speak to the manager and she couldn’t do anything about it, despite telling her a few times that my schedule in Goldcoast is packed and I couldn’t bother to come for complain the next day. She also admitted that they don’t even have the room advertised on the Accor website anymore and that the rooms all have different decorations and configurations, so I have to come and try the next day to get a ‘better’ room which is absolutely a joke to Accor’s standards (huge false advertisement). On the other hand, I booked the room months prior to the stay and emailed the reservations from the Accor website 3 times before the stay to let them know that I’m staying for my birthday trip and it’s my first time in Goldcoast to ask for a nice room. I didn’t even get a reply back from them and to have this experience with the room is deeply frustrating. I will never return and will warn anyone to never stay in this hotel:)

The staff were incredibly helpful and accomodating, it was a special trip for my mum and our first room had no view on a lower floor. I asked if there was a chance to be moved to a higher floor which the lady at reception sorted for us and found us an amazing room for our 6 night stay. The location was perfect aswell, right in the heart of surfers. We will definatley be back. :))

We come every year to Gold Coast this by far has been the best apartment we have stayed in. It was handy having Woolworths right under us along side all the other fancy shops and Main Street Very Clean apartment Friendly and welcoming staff Will definitely be back next year !

First time here and we were really happy with the efficient service and of course the view, will return but for longer later in the year. Kids loved the pool and the location for shopping made it easy as we didn't have a car, walking distance for all we needed and easy to get an uber to the airport.