Yanjia Lane No.20, Gusu District, Suzhou, Jiangsu, ChinaView Hotel Details
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Jiangnan House Guanqianjie Guest Reviews
4.7/5
Outstanding
539 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.8
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All reviews(539)
Positive reviews(533)
Reviews with photos/video(219)
Well designed(91)
Friendly front desk staff(71)
Quiet & comfortable(41)
Delicious breakfast(34)
Well decorated(30)
Close to scenic area(22)
Garden view(20)
Tasty coffee(6)
Negative reviews(6)
kenny
Superior Room (Double Bed)
Stayed in Oct 2024
Family
2 review
5.0/5
Outstanding
Posted on Dec 8, 2024
Very near to the shopping touristy district and good restaurants in less than 8min walk
Beautiful and good room
Have great reception
Location area having renovation on the exterior main road
You can't hear the noise
You just avoid the construction using alternative route
Not an issue at all
The Cafe right outside the hotel has good sandwich and coffee
Response from Property: 親愛的賓客您好!衷心感謝您的入住與讚賞!為您的旅途帶來美好時光是我們最大的願望。您的鼓舞是我們不斷進步的源動力,我們將一如既往地保持熱忱,致力於為每一位賓客創造賓至如歸的入住感受。期待與您有熊再遇,一同享受江南蘇州韻味。
weiming tang
Superior Room (Double Bed)
Stayed in Oct 2024
Family
1 review
5.0/5
Outstanding
Posted on Nov 15, 2024
Had an enjoyable 3 nights stay at Jiangnan House. The hotel is nicely decorated, clean and the location is extremely convenient. 欢欢 and the staff were friendly and helpful throughout our stay. I highly recommend travellers who are looking to stay within the Guanqian Street area to book Jiangnan House.
Response from Property: Hello, dear guests! Thank you very much for your stay and appreciation! It is our greatest wish to bring you a wonderful time during your trip. Your encouragement is the driving force for our continuous progress. We will continue to maintain our enthusiasm and be committed to creating a home-like experience for every guest. We look forward to meeting you again and enjoying the charm of Suzhou together.
Khoo
Superior Room (Double Bed)
Stayed in Sep 2024
Couples
4 review
4.7/5
Amazing
Posted on Oct 25, 2024
Hidden boutique hotel in the residential area of the olden city in Suzhou. Like the minimalist and zen concept. The staff were overwhelming, called one of the night to ask if the room and stay is ok. I think it is not necessary to disturb the guest at night.
6/7
Response from Property: Dear Youxiong VIP, thank you for staying with us and giving us the opportunity to provide services. Your comments and suggestions are our precious treasures. We will continue to work hard to continuously improve our services and facilities. We look forward to seeing you again.
bluecaramel
Deluxe Room (2 beds)
Stayed in Feb 2025
Family
4 review
5.0/5
Outstanding
Posted on Mar 13, 2025
The most comfortable accommodation of my China trip.
The room is big, clean and well maintained. Most importantly, the hotel has a no smoking policy so there was no cigarette smell within the hotel at all.
The staff especially were all very friendly and helpful. I believe each room guest is assigned a butler, and my 管家小泉 checked in on us each day to ensure that our stay was comfortable.
Location is also very convenient being located at 观前街 with many food options around. Although being located in any alley, it was just a short walk to the main street to get a didi ride.
Would recommend this place and it will be my top accommodation choice if I return to suzhou in future!
Response from Property: 非常榮幸成為您中國之行最舒適的住宿選擇!很高興房間環境、無煙政策和工作人員的服務都讓您滿意,管家小泉能為您的舒適入住助力,我們也倍感欣慰。酒店周邊美食眾多,位置便利,期待您再次來蘇州時,依然選擇我們,我們定會給您帶來更優質的體驗 。
Anonymous User
Deluxe Room (2 beds)
Stayed in Oct 2024
Travel with friends
3 review
4.0/5
Very Good
Posted on Nov 19, 2024
Love the vibe of the hotel but not the location as is only accessible by foot. Cumbersome pushing the luggage and navigating to the hotel with the luggage. However, later they told us that they can offer pick up and drop off service to assist with the luggage from pick up point. Which the hotel assisted at our check out 😊.
Felt unsafe walking back to the hotel at night after being scam by taxi driver and left us at the silk store telling us not possible to drop us closer to the hotel.
Response from Property: 親愛的有熊貴賓,感謝您的入住,並給予我們提供服務的機會,您的點評裏有支持有建議是我們非常難得的寶貴財富,我們也將繼續努力不斷完善各項服務與設施。期待與您有熊再遇。
Qiuyanqiuyan
Superior Room (Double Bed)
Stayed in Mar 2024
Travel with friends
10 review
5.0/5
Outstanding
Posted on Apr 17, 2024
设施:Room design is extremely ergonomically friendly. The branded amenities are very functional and practical
卫生:very clean boutique hotel inside and out
环境:convenient without the noise, easy access to local boutiques/shops, not too far from tourist spots
服务:great service at the reception, butler 小陈管家, and a thoughtful snack gift for our next journey.
Everyone is very happy with the stay. Will be back surely.
6/7
Response from Property: Dear Youxiong VIP, thank you for falling in love at first sight with Youxiong Hotel in Guanqian Street! In the beautiful time, you will meet someone's eyes inadvertently, and you will meet unexpectedly in the words. Thank you for this fate. We will cherish it and look forward to meeting you again in Youxiong.
gaohan
Deluxe Room (Double Bed)
Stayed in Feb 2025
Family
1 review
5.0/5
Outstanding
Posted on Mar 30, 2025
The building is a typical Ming and Qing style, with black tiles and white walls, elegant and refreshing. The room's sloping roof decoration is not depressing, and there is a pocket garden in the corner, with green grass and green leaves, which reflects the characteristics of Suzhou garden design. The hotel is hidden in the alley, quiet and noiseless. It takes ten minutes to walk out to the downtown area, which is very convenient for finding food. The room temperature is easy to control, the bedding is clean and tidy, the bathroom equipment is also very good, the room area is not large, and it is okay if there are no guests visiting. The front desk butler service is serious. Xiao Xu took the initiative to call to ask if he needed help. Since the baby can't drink mineral water, Xiao Xu took the initiative to provide purified water. It's really home! Since the hotel cannot be driven in, the hotel porter took the initiative to pick up the luggage at the drop-off point, which is very responsible. In short, when traveling to Suzhou, Youxiong is a choice you won't regret!
Original TextTranslated by Google
6/13
Response from Property: Thank you again for your support and love. We look forward to your next visit to Youxiong. We will continue to provide you with quality services and add more beautiful memories to your trip to Suzhou! I wish you and your family a happy life and all the best!
echochris
Superior Room (Double Bed)
Stayed in Mar 2025
Solo travellers
7 review
5.0/5
Outstanding
Posted on Apr 8, 2025
Very good, the photography exhibition is good ~ The soft furnishings are OK, but I didn't have time to check out the books in the lobby, which is a pity ~
The 20% discount for Humble Administrator's Court is very good ~ I want to stay here next time if I want to see it ~
Original TextTranslated by Google
6/8
Response from Property: Dear guest, thank you very much for your excellent evaluation! We are very happy that you like our "Where" photography exhibition and soft furnishings. It is a pity that we did not have time to look through the books in the lobby. We will definitely introduce them to you next time you come. We feel very accomplished to be able to offer you a discount on "Zhuo Zheng Wen Ya" and make you feel satisfied! Your support and love are our driving force. We look forward to your visit again. We will definitely bring you more wonderful experiences!
Guest User
Guestroom - Double Occupancy (King bed)
Stayed in Feb 2025
Couples
36 review
5.0/5
Outstanding
Posted on Mar 25, 2025
Mr. Shu said it was a designer store, temporarily moved here from Huajian. The color tone suits our aesthetics, we will come again next time.
I especially want to praise the housekeeper Xiao Chen. When cleaning the guest room, Xiao Chen found a headset in the room (which we left behind), and brought it over to put with our luggage.
Original TextTranslated by Google
Response from Property: Thank you for your excellent review and promise to come again! We are very happy that the hotel's color scheme meets your aesthetic taste. The housekeeper Xiao Chen can help you find the headphones you dropped, which is what she should do. We look forward to your stay again, and we will continue to bring you a satisfactory experience.
TuyueJoya
Deluxe Room (Double Bed)
Stayed in Feb 2025
Travel with friends
6 review
5.0/5
Outstanding
Posted on Mar 21, 2025
Every aspect of the hotel is very design-conscious. The first cup of tea at the front desk is very impressive. You can see that the tea sets, decorative paintings, bathing supplies and other supplies in the room are all specially selected and very stylish. The housekeeper Koizumi's service is also very considerate.
Original TextTranslated by Google
Response from Property: Thank you for your great review! You can feel the design and care of the hotel, from the tea at the front desk to the selected supplies in the room. We feel honored that our efforts are recognized by you. Butler Xiaoquan can provide considerate service, which is also a reflection of our service tenet. We look forward to your visit again to unlock more wonderful experiences.
Guest User
Superior Room (Double Bed)
Stayed in Feb 2025
Solo travellers
3 review
5.0/5
Outstanding
Posted on Mar 19, 2025
The hotel is in a good location, with convenient transportation and quiet at night. It was very comfortable to stay. The mattress, quilt and pillow were moderately soft and hard. There was a fragrant jasmine smell when entering the room. Thanks to the housekeeper Xiaomiao for the thoughtful service (≧w≦)
Original TextTranslated by Google
Response from Property: Thank you very much for your great review! We are very pleased that you can feel the convenient location of the hotel and the quiet and comfortable living. The light scent of jasmine in the room is our little thought to create a warm atmosphere, and it seems you like it. It is our honor to be able to add color to your stay. We look forward to welcoming you back to our hotel and starting a wonderful journey.
Lanmeiyu
Special Queen Room
Stayed in Jan 2025
Solo travellers
14 review
5.0/5
Outstanding
Posted on Feb 28, 2025
A very exquisite Su-style hotel. Due to the recent construction outside, the front desk was upgraded to the room type at the back. There is a Su-style courtyard for tea drinking and meditation. The environment is quiet and there is Zen light music. I took a bath yesterday. There is a gallery display inside the hotel, which is compatible with Tongren Youcha and complements each other. The housekeeper Xiaoquan helped with the luggage and talked about a lot of local travel strategies. It was a really comfortable trip 🧳
Original TextTranslated by Google
6/11
Response from Property: Hello! We are delighted to receive your high evaluation of our hotel, and our gratitude is beyond words! It is the greatest honor for our housekeeper Xiaoquan and all the staff to bring you a comfortable trip. Your love for the hotel's Su style, your appreciation for the small courtyard after the room upgrade, and your recognition of the gallery display make us feel that all our efforts have received the most beautiful feedback.
💜xinglan
Special Queen Room
Stayed in Feb 2025
Solo travellers
30 review
5.0/5
Outstanding
Posted on Mar 12, 2025
The hotel is very stylish, high-end and quiet, quiet in a bustling city, the room facilities are also very modern, the bathtub is particularly good, the shower and toilet are separate, I like it very much, the experience is very good.
Original TextTranslated by Google
6/7
Response from Property: Thank you very much for your thoughtful evaluation! We are honored to receive your five-star recognition for the hotel's environment, facilities, hygiene and service. You like the hotel's design and room facilities, especially the bathtub and partition layout, which makes our efforts meaningful. We look forward to your stay again and we will continue to provide you with quality service.
Guest User
Deluxe Room (Double Bed)
Stayed in Feb 2025
Family
10 review
5.0/5
Outstanding
Posted on Mar 30, 2025
Very good. There are bears and the management is good. The location is very convenient and not far from popular scenic spots. The room is large and the toilet is also large. The stay is comfortable and the service is thoughtful. The Green Dog Bakery at the door is very good. The bread and biscuits are beautiful and delicious.
Original TextTranslated by Google
Response from Property: We are so happy to receive your "excellent" 5-point praise! The hotel is conveniently located, the rooms are comfortable and spacious, and the service can satisfy you, which makes our efforts meaningful. We look forward to your stay again and start a new good time!
Guest User
Deluxe Room (Double Bed)
Stayed in Feb 2025
Couples
1 review
5.0/5
Outstanding
Posted on Mar 6, 2025
Very satisfied! Upgraded to a studio
I am very satisfied with the environment and comfort
The location is also very good, right on Guanqian Street, it is very convenient to go to the surrounding attractions
The customer service butler Xiao Xu will ask about satisfaction and services needed on WeChat every day. There is a teahouse next to the hotel where you can drink tea
The courtyard environment is very good👍
Overall, I am very satisfied
There are paintings by Shen Zhou in the room, very tasteful!
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your 5-star rating! We are honored to have you stay in the upgraded studio comfortably and satisfactorily. The convenient location of Guanqian Street, coupled with the cozy atmosphere of the teahouse and the courtyard, hope that it will add beauty to your journey. Customer service butler Xiao Xu is also very happy that he can get your recognition. It is also our luck that Shen Zhou's paintings can be appreciated by you. We look forward to you choosing us again and starting a new beautiful journey!