Sanyuan Hotel

Sanyuan Hotel Reviews

Sanyuan Hotel

No.887 Renmin Road, Gusu District, Suzhou, Jiangsu, 215002, ChinaView Hotel Details
Sanyuan Hotel
Sanyuan HotelSanyuan HotelSanyuan Hotel
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Sanyuan Hotel Guest Reviews

4.5/5
Good
501 review
Verified reviews
Location4.5
Amenities4.3
Service4.5
Cleanliness4.6
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All reviews(501)
Positive reviews(481)
Reviews with photos/video(75)
Easy to get around(153)
Convenient location(127)
Close to metro(86)
Quiet & comfortable(34)
Convenient parking(27)
Friendly front desk staff(23)
Average sound insulation(19)
Tasty food(8)
Negative reviews(20)
Dmytro_wanderer
Deluxe Business Double Room
Stayed in Nov 2024
Couples
27 review
3.2/5
Posted on Jan 2, 2025
Pros: The staff is friendly. There is a small fridge in the room. The room is bright. There is a bathtub. Cons: The location is not ideal—it’s far from the main attractions, and those nearby are not very interesting. The hotel is showing its age. Some furniture is chipped, and there is mold in the bathroom. The cleaning staff used chlorine, leaving a strong smell that lingered for the entire next day. The coffee at breakfast is terrible.
Response from Property: Dear Guest,Thank you for sharing your experience with us. We truly appreciate your positive comments about our friendly staff, the amenities in the room such as the fridge and bathtub.However, we sincerely apologize for the issues you encountered. Regarding the location, we understand it may not be ideal for everyone, but we are constantly working on providing more detailed information to our guests to manage expectations. We are also taking immediate steps to address the maintenance and cleaning problems. The furniture will be repaired or replaced, and we will ensure a more thorough and proper cleaning process to eliminate the mold and unpleasant smells. Additionally, we will review and improve the quality of our breakfast coffee.We hope you will give us another chance in the future to provide you with a much better stay.
Marios Kynigos
Standard Room
Stayed in Aug 2024
Solo travellers
6 review
4.0/5
Very Good
Posted on Sep 18, 2024
The overall experience was very good. The hotel is in a great location, very close to the underground and 15 minutes away from railway station.
Response from Property: Dear guests, we are very happy to bring you a satisfactory stay experience. The hotel is only 50 meters away from Metro Line 4, which can directly reach Suzhou Railway Station. Travel is very convenient. Looking forward to your stay again!
Anonymous User
Standard Room
Stayed in Oct 2024
Family
3 review
4.7/5
Amazing
Posted on Nov 27, 2024
Price is slightly high as the breakfast is excluded compared to others. Overall is good, the front desk and technicians are helpful when needed
Response from Property: We understand your concern about the price. We are constantly working to improve our offerings and value. We're glad you found our front desk and technicians helpful, and we'll keep up the good work to provide you with a better experience in the future.
Alessandra
Standard Room
Stayed in Aug 2024
Solo travellers
6 review
5.0/5
Outstanding
Posted on Sep 17, 2024
Very nice hotel. Friendly staff. Next to the metro line. 2 stops away from the shopping /restaurant area.
Response from Property: Thank you for your recognition of Suzhou Sanyuan Hotel. All the staff are looking forward to your next visit!
ALEJO LAGOS
Standard Room
Stayed in Aug 2024
Family
6 review
5.0/5
Outstanding
Posted on Sep 20, 2024
Excellent hotel. The room was clean, spacious. Good location, close to the subway. Overall, I would highly recommend it.
Response from Property: Dear guest, thank you for staying at Suzhou Sanyuan Hotel. We also sincerely thank you for your love and recognition of us. We are very glad that you have a pleasant stay and look forward to your next visit!
Guest User
Standard Room
Stayed in Mar 2024
Solo travellers
3 review
5.0/5
Outstanding
Posted on May 12, 2024
The hotel is very convenient and clean! Workers are also nice
Response from Property: Dear guests, thank you very much for your patronage and comments. I am glad that the superior geographical location of the hotel can bring convenience to your travel. Your affirmation is the greatest encouragement to us, and I hope to meet you again soon. I wish you success in your work and happiness every day!
Ertugrul
Deluxe Room
Stayed in Nov 2023
Travel with friends
4 review
5.0/5
Outstanding
Posted on Jan 1, 2024
It was nice to stay with excellent location and clean hotel and big rooms
Response from Property: The most beautiful words in the world are your praise, and the happiest thing is to meet you. we wish you success in your work and happiness every day!
AllenF
Standard Room
Stayed in Mar 2023
Travel with friends
38 review
4.5/5
Great
Posted on Apr 9, 2023
Excellent, convenient location and friendly staff. My room window looked at the elevator, so it was dark. Recommend for the location!
Response from Property: Hello, thank you for your busy schedule to comment on our service, your arrival and certainly is the direction of our continuous progress, welcome to stay again, I wish you a happy life!
Guest User
Standard Room
Stayed in Oct 2023
Family
2 review
4.7/5
Amazing
Posted on Nov 5, 2023
Good location, nice and cleaning
Response from Property: The most beautiful words in the world are your praise, and the happiest thing is to meet you. we wish you success in your work and happiness every day!
Guest User
Deluxe Room
Stayed in Jan 2024
Business travellers
1 review
5.0/5
Outstanding
Posted on Feb 15, 2024
nnnnnnn
Response from Property: 尊敬的賓客，感謝您下榻三元。很高興得知您收穫了一次滿意的入住體驗，您的肯定彷彿讓我們擁有了全世界，我們定當再接再厲，不負您千里而來的厚愛！！！祝您新春快樂！
Guest User
Standard Room
Stayed in Feb 2025
Family
5 review
5.0/5
Outstanding
Posted on Mar 13, 2025
The location of Sanyuan Hotel is suitable for tourists visiting Suzhou. It is convenient to walk to Canglang Pavilion, Keyuan Garden, Wangshi Garden, and Confucian Temple. There is also a big food market nearby, where we ate authentic Guangzhou snacks. There is also something in the rooms of Sanyuan Hotel, which may be the only one in the world: a hanger is installed above the air outlet of the room air conditioner, so that guests can hang clothes!
Original TextTranslated by Google
Response from Property: 尊敬的遊客，您好！非常感謝您對蘇州三元賓館的厚愛與支持！我們深知，優越的地理位置和獨具匠心的設計是您選擇我們的關鍵。賓館周邊名勝古蹟林立，滄浪亭、可園、網師園、文廟皆信步可至，讓您輕鬆領略蘇州古典園林的精髓，感受歷史文化的深厚底藴。而附近的大食市，更是為您帶來了地道的美食體驗，讓您在旅途中也能一飽口福。至於房間內空調出風口的掛架設計，這個小小的創意，卻是我們對客人需求的貼心迴應，晾曬衣物從此變得輕鬆便捷。我們將繼續秉持這份用心，不斷優化服務，為每一位客人的旅途增添更多温馨與舒適。期待您的再次光臨，祝您生活愉快！
Guest User
Standard Room
Stayed in Jan 2025
Family
2 review
4.8/5
Amazing
Posted on Feb 4, 2025
The room size is OK. The price is more favorable during the Spring Festival. I chose a standard room with breakfast. There are water and paper towels in the middle. You can ask the front desk for them. It is very close to the entrance and exit of Metro Line 4, which is convenient for taking the subway. The Suzhou Library is across the road.
Original TextTranslated by Google
Response from Property: Dear Customer, Hello! Thank you very much for your support of Suzhou Sanyuan Hotel. We always believe that a good reputation must be recommended by the most sincere satisfaction of the guests. At the same time, we are also honored to provide you with the best service. We sincerely look forward to your visit again. All the staff of Sanyuan Hotel wish you and your family good health and safety!
Guest User
Deluxe Room
Stayed in Dec 2024
Family
20 review
4.7/5
Amazing
Posted on Feb 4, 2025
The hotel room is good, the hotel is in a good location, there is a subway on the right hand side. It is very convenient to go to the scenic spots. It takes about 5 minutes to walk to Shiquan Street. It takes about 15 minutes to walk to Guanqian.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your patronage and comments. We are glad that the hotel's superior geographical location can bring convenience to your travel. Your affirmation is the greatest encouragement to us and we hope to see you again soon. I wish you good luck in your work and happiness every day!
Guest User
Deluxe Room
Stayed in Dec 2024
Family
8 review
5.0/5
Outstanding
Posted on Feb 2, 2025
Booked during the Spring Festival, and received a small New Year gift as soon as I checked in. The snacks and candies were very warm, and we were arranged to stay on the fifth floor, which was relatively quiet. The hotel is in a very good location, 50 meters from the Sanyuanfang subway exit, close to Shiquan Street, with a lot of delicious food, and very close to Chaiyuan and Canglang Pavilion. Very convenient👍
Original TextTranslated by Google
Response from Property: Dear guests, Hello! Thank you for taking the time to evaluate the hotel. Your satisfaction is the greatest support to us. Thank you for your affirmation. With your company, Sanyuan will get better and better! Looking forward to seeing you again
Guest User
Deluxe Room
Stayed in Oct 2024
Couples
23 review
4.5/5
Great
Posted on Nov 21, 2024
When I came to Suzhou to take wedding photos, I thought that I would have very little time in the hotel, so I chose Sanyuan Hotel, which is relatively affordable. It turned out to be a very good choice, with a very high cost performance, a very good location, good hygiene, and many good places to eat and visit around.
Original TextTranslated by Google
Response from Property: Dear guest, I am both moved and disappointed to read your comments. I am moved that you have a high recognition of Sanyuan and that you praised Sanyuan so earnestly. I am so touched. But I am disappointed that I did not get a full five points from you! We hope to impress every guest staying here with our enthusiasm. Sanyuan will always maintain its great strength and do its best to provide our best service. The hotel is only 50 meters away from the exit of Metro Line 4, with convenient transportation. It is surrounded by commercial integrated areas such as Guanqian Street and Shiquan Street, which can meet your travel needs. We look forward to your visit again!