Wairakei Resort Taupo Reviews

Wonderful service, location and amenities. Our only grumble is a lack of bedside lighting in our room to allow us to sit in bed with our books! We did visit in the middle of winter so lounging around the pool was not really an option.

Thoroughly enjoyed our stay as a family of 5. The soundproof room was clean and conveniently located at the start line of The Possum Night Trail Run. Facilities were easily accessible & it was a treat to be able to swim until 10pm. We look forward to our next stay!

I recently stayed two nights at Waitakei Resort and had a wonderful experience. The surroundings were incredibly peaceful and scenic, offering a perfect escape from the city. The room was clean, spacious, and well-equipped, with a comfortable bed and a lovely view. The staff were friendly and attentive, always willing to help with any request. I especially enjoyed the resort’s natural hot springs — a highlight of the stay. The food at the on-site restaurant was delicious, with plenty of options and fresh ingredients. Overall, I would highly recommend Waitakei Resort for anyone looking for a relaxing and refreshing getaway. I hope to visit again soon!

Location is ok, 5 mins out of town but it does have good facilities and activities for families. We used the Basketball and Squash courts and the two pools alot. Staff were great and responded quickly to any requests.

Our stay was great nice room and very clean but no utensils or grocery it was explained in the flyer after we had booked in but definitely would go back.

Room is in need of a renovation. Very tired and a little unclean, carpets old and had a bit of dirt on them.

kia ora just stayed overnite (10 of us)...hot pools a blast..swam, 9pm n 6am.!! 10/10.....be back thankyou

⭐️⭐️⭐️⭐️⭐️ “An Unexpected Maze of Delight” If you’re looking for delicious food, sparkling clean rooms, and the kind of hotel layout that makes you question whether you’ve accidentally entered a witness protection program — this is the place for you. Let’s start with the food: Chef’s kiss. I’d drive across three postcodes and two mildly illegal U-turns just to have their breakfast again. The scrambled eggs? Fluffy little clouds of joy. The bacon? So crispy it filed for emancipation. And the dinner? Let’s just say I proposed to my dessert. The room? Immaculate. Clean enough to perform surgery in. I dropped a piece of popcorn behind the bedside table and found absolutely no dust, no suspicious stains, and no mystery hair. 10/10, would snoop again. Now… the layout. Imagine booking a room at a lovely hotel. You check in at the front desk, all smiles and suitcases, and then they hand you a map that looks like it was drawn by a drunk pirate. “Just follow the driveway, take a left at the third bush, go behind the laundry shed, ignore the goats (they’re decorative), and your room is the one just past the third time you question your life choices.” I drove around the back like I was trying to escape from the FBI. Every turn felt like a side quest. I found myself in areas where I wasn’t sure if I was still on hotel property or had entered Narnia. Google Maps gave up. Even Siri was like, “Dude, you’re on your own.” BUT — once I did find my room, it was like discovering a hidden treasure. Peaceful, quiet, with views of a tree that may or may not have judged me. And honestly? It was all part of the charm. You don’t forget a place like this. Would I stay again? Absolutely. I just might drop breadcrumbs next time so I can find my way back.

Been going here for years, great with kids - they love the thermal pool.

probably great if you're planning on spending a weekend there but for somewhere to just spend the night, it is a bit expensive. it was clean and nice and the beds were comfortable.

equipment are old, the staff is not so friendly to non English speakers.

If booking online, you need to take a physical credit card with you as identification. Only found out once I arrived at location.

We thoroughly enjoyed our stay at Wairakei Resort. Room was very clean even though they were super dated. The facilities were awesome - we loved the playground and the pools! The spa was set in a beautiful location and the grounds were very pretty. Would have loved to have been off the ground floor though. Weren’t enough parks for the wing we stayed in was the only issue I felt.

Great facilities and very friendly staff. Highly recommend!