Guest User
November 19, 2023
I got off the expressway and looked for a slightly better one nearby. I thought it would be labeled as high-end, which should be better than the economical one. The hotel hardware was pretty good, and the room style was also good, but the hotel bath towels scared me.
My husband and I, along with our parents and two children, asked the front desk if there were any spare quilts. The front desk said there was no spare quilt, saying that our room was full and there were no other rooms. I called the hotel's external phone line again, and a man answered and said there were no spare quilts. I said your other rooms are quite empty, so you can't take a bed. He said no, if guests come, what quilt should I give to others? I told them about the product, and later they gave me a quilt. There is really no sense of service, so it is better to choose a budget hotel. For breakfast the next day, at nine o'clock, many things were gone, and the replenishment was not timely.
I was originally going to give it one star, but when I checked out, a male employee came to me to apologize and gave me a souvenir. This was the only employee who was service-minded. Because of him, I give you two more stars.
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