Crystay Hotel & Resort
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Suzhou

Crystay Hotel & Resort

No.15, North Caohu Road, Xiangcheng District, Suzhou, Jiangsu, China
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The Crystay Hotel & Resort provides a great place for travelers to relax after a busy day. Visitors to Suzhou will find that the Crystay Hotel & Resort is a fantastic accommodation choice. Show More
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hotel overview picture
Last booked 5 hrs ago
4.7/5Amazing·Cleanliness: 4.8
Classy environment96% Recommended
All 134 Reviews
Amenities
Fitness RoomParkingFreeTea RoomRestaurantMeeting RoomMulti-Function RoomLuggage StorageFreeWi-Fi in Public AreasFree
All Amenities
Surroundings
Metro: Suzhou North Railway Station
(10.0km)
Metro: Dawan
(10.0km)
Airport: Sunan Shuofang International Airport
(31.8km)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

Lake-view Standard Room
8

Lake-view Standard Room

2 Single bed
32-37m² | Floor: 1-2
Has window
Free Wi-Fi
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
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Discount Standard Room
1

Discount Standard Room

2 Single bed
32-37m² | Floor: 1-2
Has window
Free Wi-Fi
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
Check Availability
Senior Twin
10

Senior Twin

2 Single bed
32-37m² | Floor: 1-2
Has window
Free Wi-Fi
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
Check Availability
Executive Suite
9

Executive Suite

1 King bed
64m² | Floor: 2
May not have a window
Free Wi-Fi
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
Check Availability
Lakeview King
7

Lakeview King

1 King bed
32-37m² | Floor: 1-2
Has window
Free Wi-Fi
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
Check Availability
Superior Double Room
9

Superior Double Room

1 King bed
33m² | Floor: 1,2
Has window
Free Wi-Fi
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
Check Availability
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Guest Reviews(134)

4.7/5
Amazing
Verified Reviews
  • Cleanliness4.8
  • Amenities4.7
  • Location4.8
  • Service4.7
Anonymous User
July 20, 2023
When checking in, the front desk informed me that the air conditioner had been turned on in advance because the cooling effect takes about ten minutes to take effect. When we got to the room (the sheets and duvet covers felt damp), we called room service to change them. They only helped change the sheets. When I said that the duvet covers and pillowcases were also changed, she said there were other things to do, and my husband and I changed them ourselves. The room temperature was quite cool in the first half of the night. The room was full of mosquitoes, but I didn't get many bites. At about 4 o'clock, I woke up from the heat and was bitten by mosquitoes. I called room service and the front desk, but no one answered. I tried twice and the security uncle came to check the panel. It restarted several times and set it to 18 degrees. (The air conditioner is not blowing. It should be. turned off) The manager was called again and got a thermometer and insisted that it was cooler than outside. It was obvious that the air conditioner was turned off, there was no wind, it was stuffy and hot, and the mosquito repellent was of no use (mosquitoes were flying everywhere). In the end, the stalemate lasted for nearly 20 minutes. The air conditioner is blowing. I brought new mosquito repellent. Bad review The worst hotel experience ever! ! !
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Guest User
October 4, 2021
Absolutely worth the money! Right in the Caohu Scenic Area! Except for cars going to the hotel, no entry is allowed. Near the lake, the hotel has a wharf and a plank road by the lake. The lobby restaurant is facing the lake view, and the scenery is first-class. The hotel equipment is high-end, and all sanitary wares are TOTO high-end goods. Intelligent design in the room, super convenient to use. The staff are very attentive and patient. There are only 33 rooms in the whole hotel, including 2 lake view rooms and 1 lake view suite. Hidden secrets: The hotel chef is super senior, and the taste of the dishes is not weaker than that of a 5-star hotel or a private restaurant. There are only 5 private rooms in total, so book early. Conclusion: good scenery, good service, good facilities, good food, super cost-effective, definitely recommended, especially suitable for vacation and rest. It would be even better if you had a self-driving car!
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Guest User
September 21, 2021
The quality of the hotel is good, it enjoys a large lake, the environment in the scenic area is okay, the room facilities are new, the design is good, the only thing I am not comfortable with is that the duvets are too hot, the air conditioner is central air-conditioning, the low point that cannot be adjusted at night, moderate The thick duvets are still too hot in early autumn, I hope to meet the needs of all kinds of guests. In addition, the hotel’s breakfast is pretty good! It is worth coming on holiday again.
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mmqcbb
May 30, 2021
The hotel is located in a wetland park, and the environment is first-rate and very nice. There are not many varieties of breakfast but it is more exquisite and very good. Those who want to be lively will find it more partial, and those who want to be quiet are definitely an ideal place.
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Hehehehaha2017
May 4, 2021
"Originally the ZF clubhouse, after 8 regulations, it was changed to civilian use, state-owned enterprise management, sitting in the core location of the Caohu Ecological Park, 30-room exquisite hotel" a few simple comments, summarizing the characteristics of this hotel. Only the first point is to understand how good the location of this hotel is, and the room design is also very special. There are few rooms in each building to ensure a certain degree of privacy. There are various conference rooms in each building, which still have the characteristics of ZF. , Such an exquisite hotel actually has a swimming pool, although the sparrow is small, it has all the internal organs. Thank you very much for the well-being brought to the people by the eight regulations, so that the people can also enjoy such a beautiful environment. The hotel is located in the center of Caohu Ecological Park. Because it is a park with a lot of people, outside vehicles are not allowed to enter for safety, but guests staying in the hotel can drive in. There is a large open grassland at the entrance of the hotel, which can be said to be exclusive to the hotel. It is an excellent place to fly kites. There are many large lawns in the park where you can fly kites. The entire Caohu Lake Road is 8.5 kilometers. Motor vehicles are prohibited on the road in Caohu Park, so running and walking on this road are excellent. When the weather is good, you can see the sunset, which is very beautiful. The hotel’s breakfast is average and you can have a full meal. No wonder the number of rooms is small, so it’s impossible to prepare a lot of ingredients. The hotel has a set meal for dinner, the portion is very generous, and the dishes are also good. If you don’t want to eat in the hotel, you can eat at a film and television base 2 kilometers away, called the film and television base, which is actually a catering base, and there are many restaurants to choose from. The hotel has not been opened for a long time, so the facilities are very new, and the box of the white TV remote control in the last picture is still very clean. The lake view room booked this time, but the lake view is average, only one corner of the lake can be seen, not the whole lake view. It is only about 100 kilometers from the hotel to downtown Shanghai, which is very suitable for families to travel in Shanghai. Moreover, the Caohu Lake has not yet been developed and there are few people during the May Day. There is also a small episode in this booking. Small mistakes in the hotel can be corrected in time. The attitude is very sincere and the service makes up for the mistakes. What is more surprising is that Ctrip took the initiative to intervene and actively help coordinate the solution, which reflects the platform's responsible attitude and deserves praise!
Original TextTranslation provided by Google
Guest User
August 10, 2021
🧹Hygienic: The hotel in the scenic spot has a smell of formaldehyde as soon as it enters the accommodation building, and the smell is a bit irritating. It is estimated that it is off-season, the empty rooms are not cleaned every day, the tea counters are dusty, and there are small particles on the carpets. It's all being kicked. 🍃Environment: The environment is still good, The integrity is not bad, it is worth going,
Original TextTranslation provided by Google
doddover
April 7, 2024
二樓的湖景房有一個平台視覺受到阻礙 有些許欠缺 房間空間還不錯 衞生間也不小 衞生簡潔 吹風機不是很好 感應不靈敏 早餐位置偏少 品種不多 但是能吃飽 麪條不錯 酒店位於漕湖內部 可以開車出入 在公園裡帳篷露營野炊很方便
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wttrue
April 6, 2024
週末帶娃來酒店住一晚,順便在漕湖公園裡玩一玩。酒店新增了自行車🚲租借,可以在園內騎行,超級nice。中午在餐廳點的菜,口味還不錯,就是上菜速度有點慢。 環境很美,草坪很大,漕湖的夕陽🌇非常值得一看!
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Guest User
February 15, 2024
出去了一星期住住最滿意的一家。酒店衹有兩層,房間是輕奢風。裝修的很精緻,很幸運趕上了最美的夕陽。
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Property Policies

Check-in and Check-out Times
Check-in: 14:00–20:30
Check-out: Before 12:00

Front desk hours: [Mon-Sun]08:30–20:00

Guests Accepted
Guests from every country/region are accepted

Child Policies
Children of all ages are welcome at this property.
Children between 0 and 6 years old can stay for free if no extra bed is needed.

Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
TypeChinese
StyleBuffet, Set menu
Opening hours[Mon - Sun] 07:00-09:00 Open
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

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Property Description

  • Opened: 2020
  • Renovated: 2020
  • Number of Rooms: 33
The Crystay Hotel & Resort provides a great place for travelers to relax after a busy day. Visitors to Suzhou will find that the Crystay Hotel & Resort is a fantastic accommodation choice.

Traveling to the hotel is easy with Suzhou North Railway Station located approximately 10km away and Sunan Shuofang International Airport roughly 32km away.

In their spare time, guests can explore the hotel's surroundings. This Suzhou hotel provides parking on site.

Germaphobes can rest easy - the level of cleanliness is highly rated at this hotel. This hotel is particularly popular with those traveling with families.

Services & Amenities

Fitness Room
Restaurant
Meeting Room
Restaurant
漕湖中餐厅
Style: A la carte
Cuisine: Chinese
Open for: Breakfast, Lunch, Dinner
Dining options: Available for reservation
Business hours: [Mon - Sun] 11:30-21:00
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Frequently Asked Questions

How much does it cost to stay at Crystay Hotel & Resort?

Prices at Crystay Hotel & Resort are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What is the closest airport to Crystay Hotel & Resort?

The closest airport is Sunan Shuofang International Airport. It is 31.8km from the hotel and approximately a 40minutes journey by taxi.

What are the check-in and check-out times at Crystay Hotel & Resort?

The check-in time is after 14:00 and the check-out time is before 12:00.

Does Crystay Hotel & Resort provide airport transfer services?

No, the Crystay Hotel & Resort doesn't provide airport transfer services.

What amenities and services does Crystay Hotel & Resort have?

Crystay Hotel & Resort has the following amenities and services: Fitness Room, Parking, Tea Room.

Does Crystay Hotel & Resort have a swimming pool?

No, Crystay Hotel & Resort doesn't have a pool.

Does Crystay Hotel & Resort have fitness amenities?

Yes, Crystay Hotel & Resort has fitness amenities.

Does Crystay Hotel & Resort provide Wi-Fi?

Yes, the hotel provides Wi-Fi.

Does Crystay Hotel & Resort have non-smoking rooms?

Please view the hotel listing for details.

Does Crystay Hotel & Resort provide breakfast?

Yes, Crystay Hotel & Resort provides breakfast.

About This Property

Nearest AirportSunan Shuofang International Airport
Distance to Airport31.8KM
Nearest Train StationSuzhou North Railway Station
Distance to Train Station10.45KM
Nearest Metro StationDawan
Distance to Metro Station10KM
Average Price FromAUD125
Hotel Star Rating4