Onna Hotels with Pools

The room was incredibly spacious! I've never stayed in a Japanese hotel this large before. This place is perfect for a relaxing getaway from the hustle and bustle. The hotel is quiet, peaceful, and the room was huge and super comfortable. I felt completely relaxed after sleeping here. The ocean view was lovely to gaze at, and the atmosphere was wonderful. The staff were also very attentive, making me feel as warm and welcome as if I were staying at a lovely holiday home. Breakfast was delicious too. It's definitely a place I'd love to visit again.

We had a wonderful stay at PGM! The staff were incredibly nice, professional, and always eager to help. While the breakfast buffet didn't have a massive selection, every single dish was beautifully prepared, high quality, and absolutely yummy. The entire environment is so relaxing, making it the perfect getaway. We also loved both the indoor and outdoor pools—they are clean, modern, very comfortable, and paired with excellent facilities. Highly recommended!

I come to Okinawa almost every winter for vacation and have stayed at many ocean-view hotels here. Halekulani Okinawa stands out for both its significant strengths and weaknesses. **Pros:** (1) As a newly built hotel, the facilities are much newer than other hotels. The rooms even have smart tablets to conveniently book restaurants and check out various amenities. (2) Although the restaurant prices are noticeably higher than other hotels, the quality of both the buffet and à la carte restaurants, and even room service, is excellent and worth the price. (3) The service is very good. If you're taking public transportation when checking out, they'll even provide a car to take you to the station. (4) If you skip breakfast, you can change it to lunch, which is convenient for those who like to sleep in. **Cons:** This seems to be a common issue with Western hotel brands. Halekulani Okinawa, along with two other Hilton hotels here, shares the following problems. I believe this might stem from differences in Western brands' operational philosophies. However, for a hotel like Halekulani, which costs more than double other ocean-view hotels, these shortcomings are quite unacceptable. (1) The hotel lacks a well-stocked convenience store and souvenir shop. Other Japanese-owned ocean-view resort hotels usually have one or two such stores with a wide variety of items. Here, there's only one shop selling some Halekulani branded merchandise and a very limited selection of ”eco-friendly, natural” snacks, with hardly any beverages. If you want something to eat, you have to walk a few hundred meters outside the hotel to a chain convenience store. (2) The mini-bar drinks in the room are chargeable, and the prices are 4-5 times higher than at outside convenience stores. Considering this hotel is 2-3 times more expensive than others, and many other hotels often offer free mini-bars, this difference is quite significant. The main issue is the lack of an internal convenience store, forcing guests to frequently go out to a convenience store a few hundred meters away for a wider selection of drinks and snacks. Not to mention, it's truly unpleasant to go out when it's rainy or windy. For someone like me who enjoys staying at a comfortable and convenient hotel for several days or even a week, it's hard to stay long if a resort can't meet all my needs in one place. (3) The price for the self-service laundry and dryer (700/800 JPY) is also about three times higher than at other local ocean-view hotels (200/300 JPY). While the hotel's price is more than double that of others, the convenience and comfort aren't significantly higher (aside from newer facilities). Coupled with a mini-bar and self-service laundry that are several times more expensive, and the need to go outside to buy necessities due to the lack of an on-site convenience store, it feels like they're trying too hard to squeeze every penny. It's more suitable for a short, 'check-the-box' experience rather than a prolonged, relaxing stay. The quality of the seawater is also just average compared to hotels in Onna Village and Cape Zanpa.

We had spent 4 nights at the hotel during the Golden Week which might have influenced the perception of service, but not dramatically. Among the advantages of the hotel are: nice spacious rooms (ours had a stunning sea view); generally good location with beautiful nature and access to the beaches where you could actually swim (not a given on the island) - at least until the tide goes too low; reasonably good food across the restaurants with rather friendly prices; stylish bar with quality drinks. Among the disadvantages are: very non-Japanese service (generally not very helpful, with low penetration of English among the staff) and lack of attention to detail that could make the resort actually very nice - again, not very typical case for Japan. A few pieces of advice to the management: 1. Bring the option of in-room breakfast. If a guest is sick and can’t go down, it’s impossible to order in-room breakfast on the day, while rooms service opens at 11:30. Same frustration goes to the coffee stall downstairs that doesn’t serve coffee during earlier breakfast hours 2. Consider equipping rooms with coffee machines and contemporary electronics - low costs to take, yet massive disadvantage for the 5* status for not having them 3. Pay more attention to room service: we spent 48h without shampoo and shower gel. Our glasses were washed occasionally. New bottles of drinking water arrived only once. 4. Fix the beach! The amenities there look like a poor community beach area, especially those shameful umbrellas. You have reasonable amenities at the pool - why not spreading them to the beach areas to make them feel more like a resort rather than public beaches that no one gave any care? 5. Gym and SPA amenities could use a bit of refreshment. I won’t mention SPA service itself which might be a result of poor luck with the specific technician 6. Empty mini bar equals lost revenue. You could easily cover the modifications above through adding more options for people to enjoy drinks at their balconies. What makes staying in Japan truly special - genuine care and attention to every detail - was completely missing over our stay at this Hyatt. In fact, we consistently had that feeling “this could actually be really nice” and then something would go terribly wrong with the awkward service. The hotel that looks like 5* on pictures leaves a 3* aftertaste at max. I am only writing this because I felt it didn’t have to - those are easy aspects to fix.

The hotel lobby is beautiful The room is quite big and comfortable The beach is just outside the hotel I like this resort-style hotel But the hotel time is longer Some facilities are old But I don't think it affected the accommodation experience Breakfast facing the beach and the ocean is great The sea water is clear and clean Will definitely stay again

While the location is a bit out of the way, since we had a rental car, it was convenient for traveling between the northern parts of Okinawa and American Village. The rooms were surprisingly spacious and clean for a Japanese accommodation. It's definitely a family-friendly hotel. The facilities were also very satisfying. The pool was a bit small but still enjoyable. We barely saw any Koreans; the guest demographic seemed to be mostly Japanese, followed by Chinese (or perhaps *********), Westerners, and then Koreans, in that order. Most guests were clearly families. Everything, from the value for money to the facilities, was perfect. If I had to point out a drawback, it would be the lack of things to do or see right around the hotel, haha. Only a Lawson convenience store and a couple of restaurants are within walking distance. However, we were happy because we could buy groceries at the nearby Aeon MaxValu and prepare simple meals. We will definitely stay here again on our next trip to Okinawa. Highly recommended!

Fantastic hotel! The room was huge and incredibly clean! All the rooms in this hotel are sea-view with very large balconies. The weather during my stay was absolutely perfect, so I spent both days and nights lounging on the sofa on the balcony, enjoying the sea breeze and the ocean view! Personally, I felt this hotel perfectly met my needs! If any of the following points are a big deal for you, then definitely consider them; otherwise, just book it without a second thought: 1. To get to the nearest beach, you have to cross a road yourself, and there are no rentable sun loungers or parasols on the beach. 2. The hotel pool water was a bit cold. 3. The breakfast can't compare to what you'd find in China, though there is one with a nice sea view.

Suitable for families and road trips, this is a convenient stopover. Easy to travel north to Churaumi Aquarium and Kouri Island, or to plan your central itinerary. Convenience stores and restaurants are within walking distance. Parking is available for those driving; quiet nights ensure a good night's sleep. Spacious rooms include a kitchen and washing machine (no dryer, so please be aware that thick winter clothes may take longer to dry). Simple breakfast options are provided, along with complimentary tea and coffee. Perfect for those who don't crave a resort-style hotel or a lavish breakfast, and value spaciousness and flexibility in their itinerary. Overall, a great stay; unanimously praised by my family! 👍

My girlfriend and I come from Hong Kong, and we’re honored to visit Okinawa for the first time, staying at your esteemed hotel for four days and three nights. All the staff at your hotel are exceptionally friendly and eager to assist. Whether at the front desk, restaurant, or cleaning team, every colleague is impeccably polite. Even though our Japanese is nonexistent, the staff patiently communicated with us in English, which truly touched our hearts. This time, I successfully proposed to my girlfriend right here at your hotel—sincere thanks to your hotel for creating such unforgettable and beautiful memories for us. Additionally, we absolutely loved playing with the parrot in the hotel’s basement; it’s so adorable and fun! We hope to see it again next time and have more joyful playtime with it. We look forward to the opportunity to return in the future and share more warm moments together.

The service was excellent, and the hotel environment was fantastic! The breakfast and dinner were standard buffet style, with above-average quality. However, the staff at the small shops might need more training, as they were unhelpful and seemed clueless, which is not the standard of service expected from a top-tier hotel.