Guest User
February 24, 2024
This Spring Festival, we chose to travel by car. On the way back to Beijing, we encountered heavy snow. Faced with the closure of the highway and the inability to drive on the provincial road, we chose to rest in Taiyuan. We were very embarrassed and waited for the snow to stop.
The first time we went to Taiyuan, we chose the La Quinta Wyndham Hotel, which was closest to us.
During the hotel check-in process, including dining, there were some minor problems because there were many stranded customers at the time. I also got angry with the hotel staff. At this time, the restaurant manager Chen Feilong gave very professional help and service, and there was also a tall hotel manager who helped us solve all the problems, allowing us to feel warmth and love in hunger and cold.
Although the sudden bad weather made the trip a little unsatisfactory, Wyndham's professional and warm service made up for all the regrets and gave a five-star rating!
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